This was the first time we purchased a property with this company. All went fairly smoothly and there was good communication between them and us. The estimated time it took from beginning to closing w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.
One Harbour Place, Suite 11, 03801, Portsmouth, United States
Replied to 63% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would NOT RECOMMEND using this company. I've paid thousands of dollars and have held my listing on their site for 2.5 years. In all that time, I've made nearly a dozen price reductions--far below THEIR (sales expert) recommended price--and received only one (1) unsubstantiated reply to listings. DO NOT WASTE your money!
C. Howard (IL)

Reply from SellMyTimeshareNOW
I would put a 0 star if I could. I paid around $3000 to sell my timeshare and they never sold it. It's already 5 years. And they never even put it on their system. Looks like they are stealing money from people. This is a warning to you. Do not deal with these liars and thieves! They just steal money from poor people. They never gave me back my money

Reply from SellMyTimeshareNOW
We had a very positive experience purchasing through Sell My Timeshare Now. We initially found the site through a simple Google search while researching a property we were interested in. After submitting a request for more information, we were promptly contacted by a friendly, no-pressure sales associate who ultimately acted as our broker throughout the entire process.
He provided accurate and helpful information, including details about the unit type and a clear estimate of the total out-of-pocket cost, including all fees. As first-time buyers in this market, we had many questions, all of which were answered promptly and thoroughly.
Within just a couple of weeks, we had agreed on a negotiated final price. The entire process, from our initial offer to closing, took about three months, which we felt was very reasonable. We were also pleased to receive a title credit rebate after closing, which was a nice bonus.
Overall, it was a smooth and transparent experience. If we decide to purchase another property in the future, we would gladly work with Sell My Timeshare Now again.

Reply from SellMyTimeshareNOW
Ben contacted me when he found exactly what I was looking for without wasting my time with offers where I had no interest, and an 80% discount! He researched, advised, closed, took care of every detail and kept in constant contact along the way. Ben is truly the best!

Reply from SellMyTimeshareNOW
Selling a time share can be difficult, confusing and frustrating. I did A LOT of research before selecting Sell My Time Share Now. They made the process simple and seamless. A very thorough and professional organization. I highly recommend this company

Reply from SellMyTimeshareNOW
Over the years, I have received many calls and emails from various companies to sell my timeshare. I am writing the review because I truly had a good experience this time and wanted to share with all of you who are interested in selling your timeshare.
Last year, I received an email from Sell My Timeshare Now company. I was skeptical but I agreed to speak with him. The lead representative explained very patiently the offer and the process of selling it remotely. I was sent the paperwork for review, and he answered all my questions to my satisfaction.
I was convinced that this was a legitimate offer. I started the process and within three months, I received the check with the agreed selling price at a zero cost to me as a seller.
I was very pleased with this transaction and their support throughout the process.

Reply from SellMyTimeshareNOW
I purchased my timeshare and had a contingency that would credit me a portion of the closing cost once everything was finalized. Ben Cochrane reached out from customer service and checked to see if I was satisfied with the service and experience. I mentioned that I had not received my credit yet and he immediately began working to rectify the situation. I was pleasantly surprised at how effective and timely Ben was in handling the situation and making sure that I finally received the check. He went above and beyond and I was very impressed. Will certainly use their service again.

Reply from SellMyTimeshareNOW
I was struggling to find a way to remove myself from this dreadful timeshare madness. This team did what they said and got me out of future commitments and I did not pay THOUSANDS of dollars to do it. I am thankful and if you are stuck, give this team a try!

Reply from SellMyTimeshareNOW
I had been looking to purchase a timeshare at Regal Vistas in Massanutten Resort for some time. I own another timeshare in fall there and I wanted one that would accommodate me and my two sons and their families during the summer, especially when the water park is open. So when I saw an offering at this service, I approached it with some apprehension, expecting pushy sales folks and such. I was pleasantly surprised at how easy they made it to complete the purchase. All of it was online and documents exchanged through DocuSign. The process took a couple of months, but I was in no rush and given the rules around real estate, it was handled well and I received the deed as expected in early February after starting around Christmas. They kept me well informed throughout and I highly recommend them to anyone looking to buy a timeshare in the open market.

Reply from SellMyTimeshareNOW
They use deceptive practices to earn your business. When I was thinking about signing up they mentioned it was likely to sell in 6 months and it's been a year. Every time I call for an update all they recommend is for me to drop the price. They don't market or do much else but list it on their website and the won't give you your money back.

Reply from SellMyTimeshareNOW
Sell My Timeshare NOW was excellent to work with when selling my timeshare ownership. The process went according to their stated steps and my asking price was met 100% at closing. Their communication was regular as we moved through the sale and they always answered my calls and questions. (With a live representative!) I would highly recommend their services.

Reply from SellMyTimeshareNOW
I recently purchased a timeshare with Marriott, and I couldn’t be more pleased with the entire experience. From the very beginning, the sales team was a pleasure to work with—professional, knowledgeable, and incredibly welcoming. They took the time to understand what I was looking for, answered all of my questions thoroughly, and walked me through the process with patience and care. There was no pressure—just a genuine desire to help me find the right option that would best fit my lifestyle and travel goals.
What stood out the most was how seamless and personalized the entire experience felt. The team made sure I had all the information I needed to make a confident decision, and their enthusiasm for the Marriott Vacation Club really came through. I’m excited about the flexibility and long-term value this investment offers, and I’m already looking forward to planning future trips.
Thank you again to the entire team for making this such a positive and enjoyable process. I’m proud to be part of the Marriott family and can’t wait to start creating unforgettable memories.
I would highly recommend SMTSN. They keep you informed through the whole process of your sale. Very friendly. This was my first experience with them and wouldn't hesitate to use them again.

Reply from SellMyTimeshareNOW
We had a great experience with our purchase of a timeshare through "Sell My Timeshare Now." What was supposed to be 3-4 months to complete actually took less than two weeks! Everything was handled with incredible expertise and we appreciated a seamless transition!

Reply from SellMyTimeshareNOW
t was a good thing to do business with STMN. Despite a minor hiccup, the service was still considered very good

Reply from SellMyTimeshareNOW
Why would this be started as "What went wrong this time?" That has a rather negative sound to it. I would like these 5-star people to let us know how they succeeded. I have had my timeshare with SMTN for a while now and I don't even get a phone call from them. I do, however, see a lot of 1-star reviews on other sites so maybe I'm on the wrong site.
My wife and I purchased a timeshare through sell my timeshare now. The agents were excellent they helped me through every process every step of the way. The contract and transition went smooth with no problems. I would recommend anyone that’s looking to purchase a timeshare use sell my timeshare now.

Reply from SellMyTimeshareNOW
Great communication! Very pleased with this firm and the handling of the transaction.

Reply from SellMyTimeshareNOW
I send a lot of emails to the customer care to cancel the contract because it is still within 10 days. But I don't receive any response from the customer care since that.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.