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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and efficient payment process. Many people highlight the seamless experience, from the user-friendly website to the quick receipt of funds, often matching the initial quote. Consumers frequently mention the speed of payment, with many receiving money within hours or a few days of their item being delivered. However, some customers also noted issues with the delivery service and price honoring. A few reviewers reported instances where the company did not pay the initially quoted amount, sometimes citing expired quotes or changes in item condition. There were also concerns about communication regarding delivery and payment notifications, with some experiencing delays in receiving their items back or getting responses to their inquiries.

What people talk about most

Payment

Reviewers highlight positive aspects of payment. Many customers praise the fast and prompt payment, with some... See more

Price

Reviewers mention positive feedback about price. Many customers report receiving the full asking price, with... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Product

Customers had ambiguous experiences with product. Some consumers reported prompt payment upon receipt of... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers report fast and smooth delivery... See more

Based on these reviews

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I recently traded in my iPad with Sell Techs, and I couldn’t be happier with the experience. The process was quick, easy, and completely stress-free. What impressed me most was that the qu... See more

Rated 5 out of 5 stars

Selltechs offered by far the best price for my old tech. Process was absolutely seamless: user friendly website, free postage without having to print a label and payment received within just a few day... See more

Rated 5 out of 5 stars

Easy & Straightforward Great service from Sell Tech, the process was simple and paid the amount agreed a short period after they’d received (delivered Saturday, paid Monday) Would definitely use ag... See more

Rated 5 out of 5 stars

Brilliant service sent item received what I was quoted the next working day, via PayPal. Would recommend for selling unwanted or broken items


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

369 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy & Straightforward

Easy & Straightforward
Great service from Sell Tech, the process was simple and paid the amount agreed a short period after they’d received (delivered Saturday, paid Monday)
Would definitely use again.

December 23, 2025
Rated 4 out of 5 stars

4.5 stars!!

Was a bit concerned at first, but rest assured this company is legit, they sold my device at the promised price and received the payment about 7 hours after the email was sent to me. Good customer service but there chat bot doesn't seem to work on the website as I tried it multiple times and was left waiting(only reason for the 4 star would be 4.5 in my opinion), but there telephone and email does would sell too again I highly recommend for a top competitive price

December 16, 2025
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Rated 1 out of 5 stars

Think twice!

I traded in my iPhone 14 Pro Max and was originally quoted £370 with a 14‑day deadline. Knowing I would be a day late, I phoned in advance and was reassured this would not be a problem given postal delays. Had I been told differently, I would not have sent the phone.
When the device arrived, I was told the quote had expired and offered £325 instead, with the added pressure that if I did not accept that day the price would drop to £280 overnight. At the time I felt forced to agree, but I have since checked and found that this claim was not true — the £325 valuation was still being advertised on their site days later. Having paid £11 for next‑day delivery to meet the deadline, I felt misled and pressured into accepting a lower price.
I first received a text message asking for “proof of purchase,” which I did not initially understand. This was followed by a phone call that was not pleasant: raised voices and repeated threats that the funds would be recalled from PayPal if I did not provide proof. This approach felt threatening and unnecessary — a polite request would have sufficed.
My overall experience left me dissatisfied. Communication was poor, the valuation process felt inconsistent, and the way proof of ownership was handled caused unnecessary stress. You would expect a small company reliant on good reviews to treat customers better. You would also expect a company to be open and honest, to accept reviews both positive and negative, and not to persuade customers to alter their feedback simply to present a falsely high star rating.
It is important to note that my recent negative review related to the iPhone 14 Pro Max transaction. Since posting that review, Sell Techs have now gone back to a completely separate, earlier transaction (an iPhone 13 Mini sold over six weeks ago, for which payment was already made) and are suddenly demanding proof of purchase that was never requested at the time of sale. They have coupled this with the same veiled threat of recalling funds. This behaviour feels retaliatory and undermines their claim to value honest customer feedback.

December 12, 2025
Unprompted review
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Rated 4 out of 5 stars

The whole transaction was dealt with…

The whole transaction was dealt with promptly and I was paid the expected amount. The only thing that let it down was the lack of communication; it would have been nice to have received a confirmation of receipt and/or value.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fast reliable service

Fast reliable service, paid the full amount which was far either than other companies I have used in the past. Will definitely use them again

November 3, 2025
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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I recently traded in my iPad with Sell Techs, and I couldn’t be happier with the experience. The process was quick, easy, and completely stress-free. What impressed me most was that the quote I received online was the exact amount I was paid after they received and inspected my device — no last-minute changes or surprises. Communication was clear, payment was processed quickly, and everything felt honest and professional. I highly recommend Sell Techs for anyone looking to trade in their tech with confidence!

August 22, 2025
Unprompted review

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