sellusyourguitar.co.uk Reviews 

733
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's friendliness, knowledge, and efficiency in handling transactions. Many appreciate the competitive pricing and fair trade-in offers, making both buying and selling guitars a positive experience. The quality of the products, often described as exactly as stated or even better than expected, along with secure packaging and prompt delivery, further contributes to high satisfaction. However, some people mentioned that the offer they received for selling their guitar was less than what they might have achieved by selling it themselves, though they valued the hassle-free process. Additionally, a few customers experienced issues with valuations not being provided directly or with a guitar being sold to another customer.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight over the condition of their... See more

Service

People report positive experiences with service, often highlighting the excellent and efficient service... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Price

Clients share positive opinions on price, with many reviewers finding prices to be fair, sensible, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently noting that items, especially guitars, arrive in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve never even contemplated buying a guitar online before (I’ve always been adamant I wanted to feel the neck, setup, hear it obviously lol!!) but I need not have worried. This company is fantastic!... See more

Rated 5 out of 5 stars

Highly recommended. They offered a very competitive trade-in price against one of their stock guitars, including a bonus that made the deal really attractive. Communication is virtually instant, and t... See more

Rated 5 out of 5 stars

Ordered my Fender Stratocaster HSH together with a Fender hard case on Saturday and it arrived extremely well packaged this morning. Guitar and case are like new and just as described by SUYG. This ha... See more

Rated 5 out of 5 stars

A pleasure to buy from, all my questions were answered very quickly, guitar arrived very well packed and on time by the courier they used. the companies staff informed me of a " minor " problem they... See more


Company details

  1. Musical Instrument Store

Written by the company

We are a guitar buying service that offers you a fair price for your guitar, amp and pedal. If you accept our offer we will send you packaging and pay for all postage costs. We aim to pay the same day we receive the guitar.


Contact info

4.9

Excellent

TrustScore 5 out of 5

733 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(733)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

This company are great

This company are great. They now what they are doing and keep you involved with the selling off your guitar all along the way.

They update you and do exactly what they promise. Plus they sold my guitar and I found the whole process so smooth and they had great customer service.
Thank you to all the team.

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy Sale

This is a really good service for people who have a guitar to sell but don’t want to deal with any of the hassle or risk of selling privately.

They were up-front about the fact that their offer would be about 2/3 of the expected resale value, but they arrange all of the packaging and courier service. For the price bracket my guitar was in (a little under £1k), I was happy to take this offer. Received the agreed upon amount in my bank account the day after the courier collected the guitar.

I’ve never bought a guitar from them, but I can say that their description on the site of the guitar I sold to them is accurate (photos highlighting very minor scratches etc), so I’d have confidence doing so in future.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and don't worry!

I had my Gordon Smith in storage for 35 years, beautiful guitar (owned it for 43 years), I only play acoustic since 1991 on a semi pro basis owing to tinnitus, still playing gigs today. So after not touching the guitar for all those years it comes to a point where she needs to be played and the decision made to let her go. After speaking with and emailing a few shops and searches, I came across these guys.
Was a bit sceptical at first, but anyway read the reviews, due diligence etc. They came back with an offer which I accepted and the service was excellent. They paid out within a few hours of the guitar arriving, no hassle, very straight forward. I think if your are honest with these guys, give them a good appraisal of your instrument, you'll be fine. Leting the guitar go was dificult, as I played 10 years worth of gigs with it. Great communications, contract really easy, works for you and them, very fair.

February 4, 2026
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Rated 5 out of 5 stars

Great experience from start to finish

Highly recommended. They offered a very competitive trade-in price against one of their stock guitars, including a bonus that made the deal really attractive. Communication is virtually instant, and the packaging/courier side of things is top notch. I’m already going through my stash to see what else I can trade in.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

A pleasure to buy from

A pleasure to buy from, all my questions were answered very quickly, guitar arrived very well packed and on time by the courier they used. the companies staff informed me of a " minor " problem they came across and asked if I still to proceed with order or get a refund... the problem wasn't even worth mentioning. I said yes go ahead.. very very pleased with SELLUS YOURGUITAR

January 28, 2026
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Rated 5 out of 5 stars

First Class

The service at the store was first class. Jordan in particular was extremely helpful, and took the time to talk me through the process of setting up my newly purchased guitar.
I will definitely be back when my guitar needs servicing in the future, and wouldn't hesitate to recommend the business. Super friendly and knowledgeable staff!

January 27, 2026
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Rated 5 out of 5 stars

My new favourite seller

Great company - very competitive prices, detailed and accurate descriptions of guitars, fast shipping and helpful service. Would buy again in a heartbeat.

Plus everyone knows 2nd hand guitars are cooler than new ones.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, great product.
Bought a used Squire Bass VI, played really well and intonation was good.
A little out of the way so quiet, seems to be lots to choose from.
Well recommended, staff were really helpful and chilled out. Really pleased I found them.
Defo will check them out when needing something again.

January 14, 2026
Unprompted review

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