SendBestGift Reviews 103

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Worst company Ordered flowers on anniversary of my daughter, a in laws. Called them many times. Said will deliver surely but did not deliverance defeated the purpose. Never ever go for it

Company replied

Rated 1 out of 5 stars

Terrible company, at the end minute late in the evening these guys are saying that they can't deliver and will do next day, as a customer we can't even do anything at the last minute....first they ru... See more

Rated 1 out of 5 stars

I have ordered a Valentines Gift with all emotional hopes for 3k they have eaten all the money and telling can’t deliver an item and didn’t refund money. Thinking only as gifts but literally Playin... See more

Rated 2 out of 5 stars

168 gm of Cadbury celebration pack costs Rs. 150. They sell it for Rs. 485. Then they claim the delivery is totally free. In the product page, there is not a single description of the product, like we... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Send Gifts to India-SendBestGift.com offers online gifts, cake, flowers, chocolates, sweets, Rakhi and Friendship day gift, teddy bear, dry fruits, fresh fruits same day delivery in India on best price. Order gifts for birthday, anniversary, wedding or...


Contact info

2.2

Poor

TrustScore 2 out of 5

103 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

Excellent service. Within 5 minutes after the order was placed, there was a call to confirm the order and ensure that it would be delivered as scheduled. The cake was delivered on time and the recipient was thrilled. Thank you for this wonderful service!

August 5, 2021
Unprompted review
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Rated 5 out of 5 stars

Very impressive

Very impressive, timely organized company... Quick response and delivers on stipulated time.. Goes far and beyond to fulfill customers need... A Big thank you to all team members who made my day.... Wish you good luck and success...

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

Name to Trust - Best Gifting Site

Very satisfied with the service and accommodation of my requests. Delivery was to the delight of my friend and the quality of the gifts were of a high standard. The Live Chat agent, Kajal was very helpful and on the ball. I will definitely recommend to anyone who wishes to use SendBestGifts.com website. It's a breeze to surf through.

August 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Prompt delivery and the fruit basket quality was superb! The gift was highly appreciated by the recipient. Would definitely recommend to friends and family. No doubt that I would be a returning customer too!

August 1, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service to Send Cakes, Flowers & Gifts

This is the first time i used their service to send cake online for one of my valuable client. Starting from customer service, cake presentation, cake flavor and express cake delivery within few hours, I never had such wonderful experience from any other site as used many gifts delivery portals. Kudos to the team and surely will use the service and recommend others as well. Thanks

July 28, 2021
Unprompted review
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Rated 5 out of 5 stars

Awesome

Thank you so much team to deliver the yummy cake on my marriage. I ordered a cake at last moment and requested a delivery to a small town and surprised, it was delivered on time and was decorated very well. Really impress and I recommend to others, must try. Will be ordering again on Valentine’s Day for my loving Valentine hubby.

July 19, 2021
Unprompted review
Rated 5 out of 5 stars

Best Site to Send Gifts Online

One of the best site to send gifts online. I ordered a cake and flowers to be delivered in Kerala, it was delivered within 2 hours. Flowers were awesome and cake was delicious. Strongly recommend to others, must try. Tysm Team & will surely place orders again.

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

Best Service

I was looking for a meaningful gift for my mom during this Covid Pandemic. The fruit basket I ordered from SendBestGift.com was perfect. The packaging was good and the fruits were fresh and of good Quality.
Thank you.

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Superbbbb Delivery Service

My payment was deducted but my order was not generated. SO, I did complaint to their team. They really helped me to make my order.
I really love the way they do service. I had order roses and a greeting from them and they were so beautiful.

May 20, 2021
Unprompted review
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Rated 1 out of 5 stars

WORST SERVICE

I have made a combo order(flowers,fruits,dry fruits) on May 8th to get it delivered on May 9th. I received an email on 9th morning saying they cannot do a delivery due to lockdown which is totally understandable and said you may cancel the order. They sent me another mail after 10 mins saying we can do a deliver but without the flowers. I said yes because it was Mother's day and didnt want to ruin the surprise so I said go ahead. The package was received in the evening and the delivery guy mixed up the order which was also fine. I get sometimes mistakes happen. But I was very very upset with the way it was delivered. The picture in the website was flowers,fruits in a basket,nuts in 4 separated compartment box, but the fruits came in a plastic cover and nuts the same way, just like how you get from the supermarket. When I checked more the package came from my local place itself and the delivery would be hardly Rs50 but they took Rs 399 and no flowers so they refunded 400 for that. They gave a WORST very upsetting experience and kinda took Rs 1800 for nothing. They have tie ups from local shops for which the delivery would not even be more than 50-60rs but they are taking around Rs 399, it's such a scam. The company asks to get in touch with support customer service who does nothing for a very disappointing customer.
PLEASE NEVER buy anything from this website. GOOD FOR NOTHING.

Reply to their comment.

Partial refund was only 500. And there was NO complimentary gift as mentioned in your comment. It definitely is a small town and difficult times but if you couldn’t do your job, should’ve canceled my order when I said to go ahead.
I was okay with the whole mess up with the order and with the driver but the way it was delivered was unacceptable. There’s literally no difference buying from your company and the supermarket. I wonder supermarket would’ve delivered better atleast I would’nt be disappointed. Anyway this would be my first and last.

May 10, 2021
Unprompted review
SendBestGift logo

Reply from SendBestGift

We apologise for the inconvenience caused to you. We have checked all your conversation you had with us and we had given you best possible solutions, also offered you partial refund as well as complimentary gifts as due to Pandemic currently many locations packing materials are out of stock and apologise for the same. We put our best efforts to meet customers expectations and keep you connected with your loved ones hence offering deliveries to small towns as well during such covid situation.

Lastly with your acceptance we have processed you the refund already.

Once again we sincerely apologise for the inconvenience caused to you.

Rated 1 out of 5 stars

Very bad experience with.team

Very bad experience with.team
I ordered on 18 march.. I request them delivered gift on 31 march..
Nd still my jiju didn't receive the gift..
I called them from 31 march..they said we delivered ur gift 1/2 april . I said okk.
Then today I called them and they give again reasons
Nd
They said..wait for the Monday..
It's very disappointing..for me..

Very very bad experience

April 2, 2021
Unprompted review
Rated 1 out of 5 stars

Not delivered

Not delivered
Absolutely Waste of money

February 14, 2021
Unprompted review
SendBestGift logo

Reply from SendBestGift

Dear Ethal Cathalin, We apologize for the inconvenience caused to you. We request you to send your grievance to support@sendbestgift.com and we shall check this internally and respond you asap.

Regards,
Support

Rated 1 out of 5 stars

It's scam team

It's scam team, they take your money and cheat you... they do all drama they deliver, shame on them Asshooles for ruining my day.never ever buy with them,I got fooled.they didn't deliver my items

February 14, 2021
Unprompted review
SendBestGift logo

Reply from SendBestGift

Dear Divya Shree, We apologize for the inconvenience caused to you. If you are not happy, we are not. We request you to send your grievance to support@sendbestgift.com and we shall check this internally and respond you asap.

Regards,
Support

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Rated 1 out of 5 stars

I placed an order on feb 12 2021,they…

I placed an order on feb 12 2021,they assured delivery on 14 th feb 2021. They didnt delivered and asked me to cancel my order.what a ridiculous behavior!never trust this site

February 14, 2021
Unprompted review
SendBestGift logo

Reply from SendBestGift

Dear Thankachan Ed, We apologize for the inconvenience caused to you. If you are not happy, we are not. We request you to send your grievance to support@sendbestgift.com and we shall check this internally and respond you asap.

Regards,
Support

Rated 1 out of 5 stars

Worst experience with this team

Worst experience with this team. Ordered ferrero rocher chocolates for delivery on my hubby's birthday. Till evening he didnt receive the item. Then i msg them. They td me the item out of stock so cannot do delivery. I planned a surprise for my hubby. Bt tis team surprised me with their reply. At last my hubby didnt receive any gift from me on his birthday..😥

January 19, 2021
Unprompted review
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Rated 3 out of 5 stars

I actually had ordered a Christmas…

I actually had ordered a Christmas surprise for my wife, received it on time but I’m really not happy with the quality of the teddy as well as the Greeting Cards, it’s not at all what they showed in their website. Though the roses were Good.

December 25, 2020
Unprompted review
Rated 1 out of 5 stars

The cake delivered was different and…

The cake delivered was different and the writing on the cake is different too. Poor service. Used to send cakes all the time with different vendors for several occasions and used them for first time and was disappointed. When contacted they said they will only send the type of cake, not liable for how the picture is and no guarantee on the writing.

December 24, 2020
Unprompted review

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