SendNOW Reviews 210

Impossible to pay the service of SendNOW. The options are either crypto (better use Bybit) or Guardarian (rejects all cards that we have, more than 5) and volet ( requires a card with name on it and physical one!.) many countries do not use them anymore. Please upgrade your options to pay.

Thanks been using profee for years to send to Russia but they stopped last week literally just saved my son losing his place in school

I used to use Profee.com to send money to Russia, but since they stopped supporting transfers there, I looked for alternatives. ChatGPT recommended SendNOW as a reliable and modern service, so I decided to give it a try.

This was my first time using SendNOW, and while the process was ultimately successful, I made a mistake during the identity verification step—I was not patient enough and ended up submitting the payment three times by accident.

I reached out to their customer support, and they were extremely professional and helpful. Within a couple of days, the issue was fully resolved. I chose to have the other two transactions sent to my daughter, and they processed that exactly as I requested.

The original transfer went through smoothly, and their support team gave me clear, reassuring communication throughout. For a first-time experience, this was very encouraging. I’ll definitely continue using SendNOW and recommend it to anyone looking for a dependable way to send money to Russia.

I don't quite get it, why the exchange rate differs so much from official one. E.g. today 1 EUR in sendnow system equals 76 EUR, whereas official exchange rate is about 92 EUR. I mean of course exchange rate may vary, but so much?! Other than that, it is a reliable and quick transfer service.

At first, I was caseous with this app, but needed to send money to my family overseas and it seemed to be the only option through crypto in my circumstance. Several small (<= $300) transfers took under 24 hours. One time it took a couple of days so I contacted customer service over Telegram chat, got someone right away, and in 15 mins my transfer was fixed and completed; another time I made a mistake and sent to the platform wrong currency and it was also seamlessly resolved. Wow. I am very grateful to the people who work in customer service and overall to those working on this app - you are making a huge difference for ordinary families. Thank you.

I was a bit wary of using this service at first, because of some reviews saying they had some issues.
Still, my partner sent money from UK to Russia, and it went through, the only thing is that GBP is not available yet, so you will need to send either crypto, dollars, or euros.
But in the end, the transfer went through in like 15 hours or so, less than a day(!!)
I had some questions regarding the transfer still, but support answers quickly in Telegram which is very convenient.

When I try to send, the app is stuck on USDT (Crypto), under payment method, it says cryptocurrency and wont let me change to card or bank transfer, even if I click on those, it is still stuck on crypto. User-unfriendly. I tried emailing them and they said oh just switch it or read up on how. They never resolved my issue

First of all, when I opened an account, my payment method was GBP. Now when I try to send money, GBP is no longer available, only usd, eur, or crypto currency.

I am a US citizen who has lived and worked in the NETHERLANDS for 11 years. In looking for a company to make money transfers to Russia, I read reviews about SendNOW that recommended its services and customer support so I reviewed its website carefully. I also did an AI search if US citizens could use the site; the answer always came back that you could send money from anywhere, including the US and UK. The last 2 days of horrors convinced me that this site is not to be trusted.
On July 9, 2025, I tried to send $1000 to a friend in Russia. I entered all data correctly, chose the Guardarian option and waited for a payment prompt or link to appear, but none did. When I contacted SendNOW support, I was brushed off and told to contact Guardarian support as I had to verify my identity first. I did, but Guardarian claimed they could not find the transaction even though I sent them a photo with the transaction ID. Guardarian said I should have been sent a verification link, but one never arrived. As the transaction was saved on the site, I saw a MAKE PAYMENT prompt, pressed it, and the payment was immediately shown as canceled. Once again, the ‘superb’ support team at SendNOW brushed me off back to Guardarian support for help, telling me I would not get a verification link; Guardarian then promptly brushed me back to SendNOW, telling me the transaction never arrived and that someone at SendNOW had canceled it.
I sent a copy of this message back to SendNOW, who asked where I was from, and I replied that “I am a US citizen working in the Netherlands. .. does it matter???” Support asked if I had Dutch documents and I replied, “Yes resident permit and US passport.” SendNOW support then stated, “So, please restart to create a transfer. You need to choose card transfer via Volet in our app (with euro currency) and while verification you need to specify your residence permit. (If you’re in US now, please use Netherlands’s VPN).”
On July 10 I did all I was told—deleted the old transfer, created a new one, got a link to pay and my Dutch Mastercard was promptly docked €1082.90 (22% commission), uploaded my Dutch residence permit and my bank card, waited 1 hour, and then was told my verification could not be processed by Volet because they do not offer services to US citizens. I was given the option to cancel the transfer, but as soon as I pressed the cancel button I got a ‘transaction error' message. After filing a complaint, I was told that I had to wait up to 2 weeks to get my money back.
Although many reviews on here praise SendNOW support, there is nothing to compliment here. All I saw was being bounced back and forth between SendNOW and their various verification services, with extensive fingerpointing and false statements on all sides. No one took ownership of the problem, and SendNOW support has gone into hiding to avoid answering questions about why their site says one thing and the reality is something different. If you want to go ahead and trust these scammers, be my guest, but the stench of fraud here is overwhelming. I wasted 2 days of time trying to use their ‘service’ and got nothing in return. My advice is to avoid them like the plague.

FYI . . . the reply from SendNOW is unhelpful. Being more transparent after the fact does NOT help, as their Customer Support team was made aware of my nationality upfront and still told me to proceed following THEIR instructions. Not a single agent warned me upfront that their company's advertised policy of making transfers for anyone was knowingly false, nor did their 2 vendors state upfront that verification would be a waste of time based on my nationality. And the ending comment about trying again is meaningless--there are only 2 vendors listed and I tried both of them, so unless the site adds a third vendor who can accept transfers from US nationals who no longer live in the US, there is nothing for me to do.

I text more after final answer

Everything was easy-peasy lemon squeezy and quite fast! Thankies a lot for such option — sending money to 🇷🇺 from 🇪🇺

Guys are doing a great job, trustworthy and very quick, each question is answered almost immediately
Thanks a lot

I got my crypto transfer although there were hidden fees from my local bank. I recommend transferring a higher amount to have at least a better or maximum hidden fees from the local banks to your advantage.

This guys are like one of the worst ever seen
the support is a very malicious person
first of all i downloaded the app and i created an account which was very easy and then i tried making a transcation with it, my selected payment method was crypto and i sent the money to the provided details which went swiftly.i got an email stating i should reach the support on telegram (note:this is the same support ive been in communication with)
i did they asked for passport and selfie of me holding the passport and also asked for screenshot of the transferred payment which i did immediatly i got the message
i kept on getting an email stating i should respond to the support which i was doing,
this is a payment i initiated yesterday and from yesterday till now the payment is showing that the i should contact the support which i have already done.
i kept on checking in the support and they told me that my payment was being processed whileby the app was saying another thing
after some hours it was the same i came back to them and told them that i wasn’t interested again thus they should cancel it but the support read my messages and snubbed it
i have never seen a financial platform support that snubs message and now i’m thinking this is all a scam
i have been pleading for my refund and the person keeps reading and snubbing my messages without saying anything
the last thing i will ever do is come on here to lie about a platform
i can prove all this.if this doesn’t get settled today i will be putting my instagram and telegram handle here so anyone can DM so i can share the screenshots of the chats and you will see even when the support read my messages and snubbed it and the rest and tomorrow i will also make a Tiktok video talking more on this and i will come on here and leave my username.

High-quality and fast money transfer service. Customer support is really helpful. Instructions are clear and straightforward. I like everything about that tool including their user-friendly interface.

I am just join this company - SendNOW
The service are great
Pretty easy and fast to send money
Customer support very helpful and fast respond
I am glad and happy to make business with SendNOW in the future

My money send to Sudan was fast and correct to the local appointed bank as per requested, no issues or complaints, l will be using them again, and telling my friends and family, happy EID to u all.

They are scammer i paid to thier bank and now 3 rd day my paymentt is not delivered to recipent they charge 30% and also take more then 3 days and not deliver please use tap tap send or remitly they are secure and instant

Considering the current geopolitical chaos going on, I couldn't use my Visa card when abroad in a blacklisted country. My only recourse would be living on the street or begging for help from an Embassy. I found this company after days of research. I can't even explain how helpful the SendNow team has been. The process has been reliable and on-time. I'm so glad I have access to funds and the ability to live normally when traveling. The app and website are easy to use. If you're looking for a reliable currency exchange company, this is it!

Great platform, excellent customer service. Very fast, less than a day in some cases.