Send Them Cupcakes Reviews 534

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I placed an order and I was concerned to see some of the reviews so contacted the company to cancel. After speaking to a really helpful lady I decided to go ahead and I am so glad I did. The cakes l... See more

Rated 1 out of 5 stars

I placed an order and my card was charged 3 days prior to delivery date. They apparently only ship in the area on Mon and Fri. Well come Monday there was no delivery, no tracking provided, no communi... See more

Rated 2 out of 5 stars

Ordered vanilla cupcakes to arrive on Tuesday 4th May, they arrived on Saturday 1st of May, apparently due to the bank holiday. Website states that they should be fine for 5 days. We tried them on... See more

Rated 4 out of 5 stars

The recipient was very pleased with the product, saying the cakes were excellently flavoured and a good size. Arrived as requested and good information provided by supplier. However, the top of the cu... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Freshly baked cupcakes sent to any address in the UK . Corporate orders for multiple addresses welcome any size of order from 6 to 10,000 cupcakes.


Contact info

3.1

Average

TrustScore 3 out of 5

534 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Cakes

Great service, extremely helpful and delicious baby shower cakes! Thank you and I’ll definitely be back for more.

December 11, 2018
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

I called them on a Wed and I had 2…

I called them on a Wed and I had 2 dozen cupcakes delivered on Friday afternoon with the theme that I wanted. Certainly no more or less expensive that a Hummingbird bakery or Primrose Bakery in London but very good cupcakes and were flexible and accommodating. Thank you

November 27, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing!

Delivery was on time, the packaging was beautiful, and the recipients enjoyed the cupcakes. Very happy with the service!

November 27, 2018
Unprompted review
Rated 5 out of 5 stars

Recommend!

Amazing quality. Arrived just on time and the recipient was very pleased - asked why I didn’t send more!

November 23, 2018
Unprompted review
Advertisement
Rated 3 out of 5 stars

Super service by telephone and the…

Super service by telephone and the product was good and fresh and delivered on time. However, the decorations fell off in transit. So, my 22year old daughter very much enjoyed the gift and understands transport problems, but had she been a 5 year old daughter, I imagine she would have been disappointed.

November 20, 2018
Unprompted review
Advertisement
Rated 3 out of 5 stars

Disappointing cupcakes

I ordered a set of 6 cupcakes which arrived with one of them on its side so the icing was damaged. The cupcake sponge was dry and dense, the icing looked nice and flavours were acceptable.

November 20, 2018
Unprompted review
Rated 3 out of 5 stars

Quite embarrassing and expensive

Apparently the cakes were wonderful, but the promised gift card wasn't included, causing rather a lot of embarrassment as the recipient had to try to discretely find out who had actually sent them. For this reason I won't use the company again. Also ever such a lot of money for just a couple of cakes, and the postage was expensive too.

November 20, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look