Sene Reviews 267

Best t-shirt i have ever worn. Premium thru and thru. Took a while to arrive but was worth the wait.

Highly reccomend.

-

The jeans they sent me were of inferior quality, and the fit was nowhere near what I expected. I asked for a refund and was told, "Sure, no problem." I sent the jeans back according to the instructions, and after weeks of hearing nothing, I contacted customer service about the return. Their response was that they never received the jeans back, and now it is too late for a refund. This company is a complete scam and should be shut down.

After receiving baggy pants, two sizes too big, I took pics, followed their procedure, and received a second pair that's even worse. They're so big, they literally fall down to my ankles when I put them on. I've called 3 times to get a return label, and a kindly voice tells me they can't respond now and to call later. (They do have excellent hold music.) Obviously, they have no intention of honoring their promises. I don't think this is a real company.

I ordered a suit online. When it arrived, the pants and the jacket were too big. When I reached out to Sene About the issues, they immediately responded and gave me instructions on how To proceed forward. Just a few weeks later, I received a suit that met the alterations and it fit perfectly…..thank you !!

Bought two tshirts, one showed up after about a month. The other one didn't show up until I emailed. Quality was OK, not great. Price too high for what you get.

most ridiculous company I've come across. Told the "stylist" about what I like, dimension details of my jacket that fits me well, then 1st suit arrived. 3 sizes off. Sent them pics, told them what's wrong. They then sent 2nd suit. way small and left and right shoulder widths were different. Complained again, they remade another, etc.. this continued about 7 times. Each time it got worse. The problem is they don't listen to what you tell them. Just straight ignore your comments. The person who responds to you via email and the person who decides the design details have basically zero communication. Total waste of money. i hope they continue this practice and bankrupt soon

They have a double request requirement for getting a return label sent out, even though they state they are very open to fixes and returns. I requested in written email that I'd like a return label. Suit needed adjustments but it also has no liner and looks cheap when taken off. They evidently decided to not send the shipping label, but opted to instead, require that I reach out an additional time to request the label.

Later they said they refuse the return and they also refused to tailor the garment, so it has basically sat in the bag it came in.

Big buyer beware with these guys and their company values seem to not align with what I find important in businesses I give my money and time to.

I’m a big guy and it’s difficult to get a fit that looks right on me. Decided to give Sene a try. They aren’t super fast and I had to do a couple of remakes on my first suit but it ultimately came out fantastic! I now own six of their suits,
dress shirts, polos, and t-shirts. They look great and I’ve received more compliments wearing Sene’s clothing than I have in a long time. They aren’t wool so the look is a little “different” but in a good way. I’m an attorney in Florida. I care much more about being comfortable and not sweating. This was one of the best wardrobe decisions I’ve made in years. Thanks, Sene!

Amazing company! Customer service is fantastic! HonestlyI was never into wearing suits until this company came around and made the experiecne so simple and satisfying. I’ve had perfect suits the first time and suits that needed to be remade. Both situations were smooth as ice. Thank you Sene for being a great company that stands behind its products!

I ordered two suits from Sene. Their policy when ordering multiple suits as your first ever order through them is to produce one, send it to you to ensure sizing is good and then begin production on the remaining items. The entire process was seamless and I received my first suit in a timely manner. Happy to say the fit was spot on. Excited to receive my second!

I purchased a jacket and pants from you all with the hopes of falling in love. Sadly, that was far from the case. I understand that the sample sale items are sold "as is," but I was of the understanding that they are also "matched to the closest standard size."

I ordered a Sample Soho FlexTech Blazer - Charcoal - Charcoal / 40 and Sample Soho FlexTech Pants - Charcoal - Charcoal / 34 / 30. I was admittedly nervous about the pants (I typically wear a 32, but the 34 was all that was available. These actually turned out great! They're a little large in the waist, but with a belt and a tucked in shirt, I have no problem with them.

The jacket is a completely different story. A standard size 40 jacket fits me just right - sleeves, chest, length...perfect. However, the "size 40" I received seems fit for a child. The chest is tiny, the length is barely over my waist, and the sleeves come about half way down my forearms. This is unacceptable, and whomever rated this jacket as a size 40 should be ashamed.

Great fitting suits! The quality and fit is Perfect. I’m going to buy another right now. I highly recommend.

The most comfortable and stylish suit I've ever worn!

Excellent fit! Amazing. Highly recommend

Overall, clean craftsmanship, quality materials. Only complaint is that the jean material just below the front pocket line was not faded like the rest of the garment, which looks kind of goofy if it pokes out.
No resistance on the re-make process. The only bother is that, even with quick responses, it could take several weeks of trial and error before you find something you like. Their first attempt at jeans from my measurements were much too tight through the legs but much too loose along the waist. Customer service was very responsive to work with me to process a re-make. The new fit has knees that are too loose, but it was so comfortable that I kept them as casual jeans. I am about to do my third fit attempt to hone that in.

I ordered some custom-fit jeans from Sene, and it was a wonderful experience! Their perfect fit guarantee is no joke! The email communication (from an actual person, as far as I can tell!) walked me through the process, and when I needed alterations (not just once), they were patient and graceful and professional. It did take a bit of back-and-forth, but that is likely more because of my lack of knowledge about the fit process, than any fault of the fit professionals! And now I have jeans that fit perfectly for the first time since middle-age hit and made my body... uh, "sizeless"! Thank you Sene!

I travel frequently for both work and pleasure. Traveling with suits and sports coats has always been a hassle until I discovered Sene. Sene has been a lifesaver when it comes to packing. Great fit, stylish and easy to pack. I now have five suits, five pairs of slacks and two bomber jackets with matching pants. Highly recommend.
Joe W.

Comfortable Suit- Even Better Service

As a big man, a custom fit suit is not only expensive but at times not very satisfying. Sene Studio changed that! The initial suit jacket was a little short but the pants fit perfectly. However, after contacting them, a reissued, at no extra cost, a new jacket that now also fit perfectly. An excellent experience that will make order from Sene again!

I love every item I’ve purchased from Sene. I have 3 suits and multiple pants and shirts thus far. The fit and quality is amazing. I get many complements in my Sene wear.