Senetic logo
Visit website

Senetic Reviews 7

•
TrustScore 2.5 out of 5

2.7

Computer Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer Store

Written by the company

Senetic ist ein weltweiter Anbieter von IT-Lösungen für Unternehmen und öffentliche Einrichtungen, die eine kooperationsfreundliche digitale Umgebung aufbauen müssen und tagtäglich einen reibungslosen Betrieb sicherstellen wollen. Mit 15 Jahren Markterfahrung bieten wir unseren Kunden die Lösungen, die wir selbst jeden Tag nutzen.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Inexistent customer service

I wrote to cancel my order before it was even shipped, I wrote even twice and I never got any answer. No news meaning till today i.e. I don't even know how to send back my order. Unexistent customer service in a nutschell.

January 31, 2024
Unprompted review
Senetic logo

Reply from Senetic

We are very sorry for the unpleasant experience.

I’d like to inform you that if you wish to return the product, please visit our website to register your request by filling in the RMA form:
https://rma.senetic.com/en/search-invoice .

Once you receive you RMA case number, contact us via email using the number as a reference: rma@senetic.com.

Advertisement
Show reviews in all languages. (7 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look