Seniors Choice Reviews 16,752

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, making interactions pleasant and informative. Many people highlight the exceptional customer service, noting that representatives are knowledgeable, clear in their explanations, and genuinely focused on finding suitable options without being pushy. The overall user experience is frequently described as easy and efficient, with consumers appreciating the straightforward process and fair pricing. However, some customers also noted issues with obtaining a quote, with a few reporting that they were unable to receive one or experienced abrupt communication when trying to get pricing information.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff's... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise representatives for... See more

User experience

People report positive experiences with the user experience. Customers found the process easy to complete and... See more

Service

Reviewers mention positive feedback about service. Customers consistently report helpful and professional... See more

Price

Reviewers highlight positive aspects of price, with many finding policies to be reasonable, affordable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Omaremi Faleyimu is who made my experience great. I'm elderly and sometimes not so patient :) but he was so patient with me explaining everything so that I understood it. He was very professional, b... See more

Rated 5 out of 5 stars

I'm happy to say I am now insured with Seniors Choice. My experience with Ayden on the telephone was exceptional in that she was very patient, pleasant and very helpful. I originally only planned on g... See more

Rated 5 out of 5 stars

Carolina Guajardo. She was thorough, clear explanations, patient, and more importantly laughed at my jokes. What is not to like about that! I am relieved I have done this in order to save my sister a... See more

Rated 5 out of 5 stars

Thank you Citra! I was really impressed with the help from customer service :) Citra was brilliant explaining all of the details and answering my questions. I am very happy to have proper Life I... See more


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

17K reviews

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Rated 5 out of 5 stars

I'm absolutely beyond satisfied with…

I'm absolutely beyond satisfied with the way Amreen explained the policy coverage, the numbers, the benefits, she was thorough. Nathan who called me yesterday was great too understanding my needs.

April 23, 2026
Rated 5 out of 5 stars

One amazing experience with a wonderful…

One amazing experience with a wonderful agent outstanding job way more than a five star reading one hour and 26 minute phone call what patience and kindness a difficult story. She had to hear nothing but compassion but her numerous memories of wonderful moments in my life as well we just happened to celebrate the same month of birthday. She didn’t just offer her business what she had to sell. She allowed me to celebrate memories about the month of our birth and many others memories I had that situation. I’m living in at the moment, but that domestic abuse of violence, just compassionate, caring understanding, but not only that an outing agent that was knowledgable and experienced at her job only had to put me on hold, maybe three times to collect the information to clarify to make sure that she was giving me the correct information that I was able to answer the correct answer is correct correctly to make sure that I was not invalidating the policy in any way our director recommend her for the house position possible not just an agent kudos to her a kudos award recommended

April 23, 2026
Rated 5 out of 5 stars

I Got the Facts!

The agent went through everything in a calm, respectful manner. She made sure I knew what to expect and how to proceed.

April 21, 2026
Rated 5 out of 5 stars

Constructive

Customer service, very professional, friendly, peace of mind, truthful and trustworthy, lots of patience and explained very well.

April 22, 2026
Rated 5 out of 5 stars

Knowledgeable and Affordable

Sadie was very flexible with my work schedule and I was able to choose a time that worked for me, to discuss my options. I wasn't pressured in making a decision right away and she offered valuable insight.

April 21, 2026
Rated 5 out of 5 stars

This can be lifelong.

Cam Annan was thorough, respectful and patient. He asked me on multiple occasions if I wanted him to review anything and would clarify any questions I had.

April 21, 2026

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