Combined Insurance (Canada) Reviews 

2,459
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,599 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff and agents for being extremely helpful, professional, and genuinely personable throughout every interaction. Consumers find the overall service and user experience remarkably smooth, noting that representatives take time to explain options clearly. Reviewers emphasize how easy it is to choose suitable products without feeling any pressure from the team. Some people were dissatisfied with occasional difficulties during the process or encountered unhelpful assistance when trying to finalize documents. A few reviewers also mentioned regretting their purchase or struggling with the required digital sign-up steps.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness and professionalism.... See more

Customer service

Consumers find customer service to be exceptionally helpful and knowledgeable, with agents taking the time to... See more

Service

People report positive experiences with service, highlighting exceptional and friendly assistance from... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how straightforward and enjoyable the... See more

Product

Customers consistently note positive experiences with product, highlighting that coverage options are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The awesome woman who does blue collar benefits… Sara. She absolutely the best and explains everything exactly the way it supposed to work and what options are ment to be.

Rated 5 out of 5 stars

Russ your representative was great.. Explained it all to me in clear concise words.. Looking forward to hard copy in mail to read all … Good coverage… Good Timing as Russ was seeing neighbour f... See more

Rated 5 out of 5 stars

The agent Susan Janicki is amazing at what she does. Going through the policies she explains it throughout and answers all of my questions. I highly recommend anyone who is looking for this type of in... See more

Rated 5 out of 5 stars

Debbie Shearer has been friendly, accommodating, with no pressure felt in the presentation of the products available. She made buying insurance, which for me in the past has been stressful, incredibly... See more


Company details

  1. Insurance Company
  2. Disability Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,459)

2,045 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

We would like to give Sir Chris a well-deserved 5-star review for his exceptional service. He explained our chosen plan in a very clear and easy-to-understand way, particularly the critical illness, accident, and sickness benefits.

We really appreciate his patience in answering all our questions and making sure we fully understood the coverage and benefits. His professionalism, knowledge, and genuine concern for his clients made the whole process smooth and comfortable.

Thank you, Sir Chris, for helping us make an informed decision and for giving us greater peace of mind. We highly recommend your services!

September 8, 2026
Rated 4 out of 5 stars

Susan was SO helpful and amazing

Susan was SO helpful and amazing. I got everything I needed. I didn't qualify for everything I wanted, which is what gives this 4/5 stars.

Really happy with what coverage I have at the moment.

August 30, 2026
Rated 5 out of 5 stars

Janice is amazing!!!

Janice is amazing! She clearly outlined all of the options that best suited my needs. We were able to tailor my plan to my budget, and ensure I’m protected. Thank you so much for the amazing service, Janice.

August 29, 2026

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