Seniors Choice Reviews 16,710

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, making interactions pleasant and informative. Many people highlight the exceptional customer service, noting that representatives are knowledgeable, clear in their explanations, and genuinely focused on finding suitable options without being pushy. The overall user experience is frequently described as easy and efficient, with consumers appreciating the straightforward process and fair pricing. However, some customers also noted issues with obtaining a quote, with a few reporting that they were unable to receive one or experienced abrupt communication when trying to get pricing information.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff's... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise representatives for... See more

User experience

People report positive experiences with the user experience. Customers found the process easy to complete and... See more

Service

Reviewers mention positive feedback about service. Customers consistently report helpful and professional... See more

Price

Reviewers highlight positive aspects of price, with many finding policies to be reasonable, affordable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Omaremi Faleyimu is who made my experience great. I'm elderly and sometimes not so patient :) but he was so patient with me explaining everything so that I understood it. He was very professional, b... See more

Rated 5 out of 5 stars

I'm happy to say I am now insured with Seniors Choice. My experience with Ayden on the telephone was exceptional in that she was very patient, pleasant and very helpful. I originally only planned on g... See more

Rated 5 out of 5 stars

Carolina Guajardo. She was thorough, clear explanations, patient, and more importantly laughed at my jokes. What is not to like about that! I am relieved I have done this in order to save my sister a... See more

Rated 5 out of 5 stars

Thank you Citra! I was really impressed with the help from customer service :) Citra was brilliant explaining all of the details and answering my questions. I am very happy to have proper Life I... See more


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

17K reviews

5-star
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Rated 4 out of 5 stars

The lady was very professional…

The lady was very professional explained all the details gave me time to ask and to explain which policy should suits me in what I need from my present situation at my age. Patience is important for me and she has that quality. I’m having peace in my mind.

April 27, 2026
Rated 5 out of 5 stars

No pressure and detailed explanation was given

I felt they explained everything to me in a way I could understand. The representative did not try to impression me by pressuring me to sign up. Throughout the presentation, he would remind me that I could cancel at anytime even before 24 months was up. He explained that if I do cancel I would not be able for a refund for the months I paid for. I would recommend my friends and family with no hesitation.

April 27, 2026
Rated 5 out of 5 stars

Adam was great in answering all my…

Adam was great in answering all my questions and concerns! I called back with more questions and Adam was available and very helpful!!! He answered everything I asked him. In the end I was happy I called you & happy with my policy!!! Now I have peace of mind, thank you!!!

April 27, 2026
Rated 4 out of 5 stars

Helpful

Helpful, knowlegable agent. Very helpful.
Explained everything and answered all of my questions.

April 24, 2026
Rated 5 out of 5 stars

Life Insurance

I recently purchased life insurance through Doris Chordekar. She was very thorough. Very professional and helpful. It is a relief to get this done. Doris made it easy. I fully recommend her services

April 27, 2026
Unprompted review
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Reply from Seniors Choice

Hi Chris! Thank you for sharing your feedback, we really appreciate it! We're so pleased Doris was able to make the process easy and stress-free for you. Thanks for choosing Seniors Choice!

Rated 5 out of 5 stars

Very well explained

Very well explained, I feel I have a good understanding of this product … and should be a good fit for me

April 27, 2026
Rated 5 out of 5 stars

Megan was so patient understanding

Megan was so patient understanding, helpful and pleasant including her voice so calm and sweet. I had no problems whatsoever. She is a credit to Senoirs Choice as a representative. Excellent conversation time passed quickly.
Rose

April 27, 2026
Rated 5 out of 5 stars

The caller was very clear and helpful

The caller was very clear and helpful, willing to repeat anything I needed to hear twice. The pace was not rushed. and thorough. He made sure I had paper and pen to record important facts. The questions for verification of my personal details of health went very well. the process and decision was made easy and possible future steps were well explained.

April 27, 2026

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