Senshi Japan Reviews 

328
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I ordered and paid for 20kg dumbells but I was sent a 20kg Kettlebell. I complained and have received no apology or communication, I will raise a merchant dispute with my bank. Very disappointed

Rated 1 out of 5 stars

I waited about 10 days for any progress on my order - nothing. I emailed their customer services email - no response. Finally my order simply got refunded with no other communication or reason given.... See more

Rated 4 out of 5 stars

4ft outdoor punch bag. Arrived swiftly with email update and tracking. It is as described to look at. Had a pretty rubbish mounting bracket, nothing like the photo with wood screws and rawl plugs,... See more

Rated 1 out of 5 stars

Ordered two heavy metal skipping ropes, and received 2 cheap plastic ones. Have sent at least 4 emails to two different email addresses and no response and no telephone number to chase it. Website s... See more

2.2

Poor

TrustScore 2 out of 5

328 reviews

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2.2

All reviews

(328)

24 reviews in the last 12 months

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Rated 2 out of 5 stars

Size guide inaccurate

Easy to order and shipped quickly.
Seems to be good quality.
But sizes waaaaaaay out! At least two sizes too small.

November 10, 2024
Rated 1 out of 5 stars

Scam

Scam, ordered a battle rope last month, never arrived no reply to any emails. Currently trying to get my money back

October 13, 2024
Unprompted review
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Rated 1 out of 5 stars

Not a goog experience at all

Not a goog experience at all.
I ordered 2 heavyweight skipping ropes, they arrived quickly, but were not what I ordered. The handles were totally different. I've endevoured to contact the company, to no avail. I should have read the reviews prior to ordering. Lesson learnt.

October 14, 2024
Unprompted review
Rated 1 out of 5 stars

Sent a damaged product!

Sent a damaged product. Instructed me to return it. I returned it by recorded delivery and they still did not refund me even though I emailed them repeatedly.

September 9, 2024
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Rated 1 out of 5 stars

Is there any way to actually contact…

Is there any way to actually contact this company? I've received the bag months ago ,happily quickly. I've been waiting on the base for 2mths, I've been in contact , hit and miss on response. Any advice appreciated.

On worst outcome anyone got a base to sell or want to buy a bag as going no where with this company .

September 28, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a punchbag and recieved the bag and no base

Ordered a punchbag and recieved the bag part of my order but still waiting on Evri for the base part of the parcel , Evri said they delivered 2 times but they haven't and i can't speak with anyone from senshi japan as no contact number and getting nowhere with Evri just automated crap , really annoyed as paid £180 for half an item thats useless without the other part , been waiting weeks and sent loads of emails to senshi japan no response from them , and just keep getting the same automated crap off Evri with nobody from either company getting back to me to reslove this matter 😡

July 28, 2024
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Rated 1 out of 5 stars

Poor After Sales 😢

We bought a punch bag from this company, which gives their due arrived quite quickly. However after a month's use, the bottom floor clip ripped off the bag. We have been trying to contact them via the website contact email, Facebook and the email linked to Facebook but no response. We would have happily purchased further items from this company but if their after sales are this poor we will be using a different company.

July 4, 2024
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this company it's…

Do not purchase from this company it's a con.
I purchased 6ft Freestanding bag for £180
3 weeks later a cheap plastic base arrived. I question when the bag would arrive and waited 7 weeks. Only for another base to arrive. The customer service is shocking and refuse to give a refund.

August 27, 2024
Unprompted review
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Rated 1 out of 5 stars

Horrendous customer service

Over a month since taking my money, no product has been received. It was 'sent' 5 days ago, yet the delivery company have yet to receive it. No communication or replies to my emails. Avoid this company.

July 15, 2024

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