I ordered and paid for 20kg dumbells but I was sent a 20kg Kettlebell. I complained and have received no apology or communication, I will raise a merchant dispute with my bank. Very disappointed
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I waited about 10 days for any progress on my order - nothing. I emailed their customer services email - no response. Finally my order simply got refunded with no other communication or reason given.... See more
4ft outdoor punch bag. Arrived swiftly with email update and tracking. It is as described to look at. Had a pretty rubbish mounting bracket, nothing like the photo with wood screws and rawl plugs,... See more
Ordered two heavy metal skipping ropes, and received 2 cheap plastic ones. Have sent at least 4 emails to two different email addresses and no response and no telephone number to chase it. Website s... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never got the product, nor any support.
Ordered a punch bag for my son's Christmas, never received it.
Moreover, I got NO answer on numerous emails I've sent.
Do not ever purchase from them.
Size guide inaccurate
Easy to order and shipped quickly.
Seems to be good quality.
But sizes waaaaaaay out! At least two sizes too small.
Not what I ordered, now ignoring emails
Ordered a heavy weight skipping rope, what arrived was a really poor version of what I ordered, nothing like the advertisement. Not getting replies to emails, trying to get money bank. Do not use
Scam
Scam, ordered a battle rope last month, never arrived no reply to any emails. Currently trying to get my money back
Not a goog experience at all
Not a goog experience at all.
I ordered 2 heavyweight skipping ropes, they arrived quickly, but were not what I ordered. The handles were totally different. I've endevoured to contact the company, to no avail. I should have read the reviews prior to ordering. Lesson learnt.
Sent a damaged product!
Sent a damaged product. Instructed me to return it. I returned it by recorded delivery and they still did not refund me even though I emailed them repeatedly.
Is there any way to actually contact…
Is there any way to actually contact this company? I've received the bag months ago ,happily quickly. I've been waiting on the base for 2mths, I've been in contact , hit and miss on response. Any advice appreciated.
On worst outcome anyone got a base to sell or want to buy a bag as going no where with this company .
Ordered a punchbag and recieved the bag and no base
Ordered a punchbag and recieved the bag part of my order but still waiting on Evri for the base part of the parcel , Evri said they delivered 2 times but they haven't and i can't speak with anyone from senshi japan as no contact number and getting nowhere with Evri just automated crap , really annoyed as paid £180 for half an item thats useless without the other part , been waiting weeks and sent loads of emails to senshi japan no response from them , and just keep getting the same automated crap off Evri with nobody from either company getting back to me to reslove this matter 😡
Poor After Sales 😢
We bought a punch bag from this company, which gives their due arrived quite quickly. However after a month's use, the bottom floor clip ripped off the bag. We have been trying to contact them via the website contact email, Facebook and the email linked to Facebook but no response. We would have happily purchased further items from this company but if their after sales are this poor we will be using a different company.
Do not purchase from this company it's…
Do not purchase from this company it's a con.
I purchased 6ft Freestanding bag for £180
3 weeks later a cheap plastic base arrived. I question when the bag would arrive and waited 7 weeks. Only for another base to arrive. The customer service is shocking and refuse to give a refund.
Simple SCAM steer clear!
Most excellent
Excellent communication, delivery exceptional and product was very robust and easy to install.. highly recommended.
Great punch bag
Great punch bag. Only one small issue that there’s no contact number for the company and communication was slow.
Horrendous customer service
Over a month since taking my money, no product has been received. It was 'sent' 5 days ago, yet the delivery company have yet to receive it. No communication or replies to my emails. Avoid this company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








