Senshi Japan Reviews 

328
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I ordered and paid for 20kg dumbells but I was sent a 20kg Kettlebell. I complained and have received no apology or communication, I will raise a merchant dispute with my bank. Very disappointed

Rated 1 out of 5 stars

I waited about 10 days for any progress on my order - nothing. I emailed their customer services email - no response. Finally my order simply got refunded with no other communication or reason given.... See more

Rated 4 out of 5 stars

4ft outdoor punch bag. Arrived swiftly with email update and tracking. It is as described to look at. Had a pretty rubbish mounting bracket, nothing like the photo with wood screws and rawl plugs,... See more

Rated 1 out of 5 stars

Ordered two heavy metal skipping ropes, and received 2 cheap plastic ones. Have sent at least 4 emails to two different email addresses and no response and no telephone number to chase it. Website s... See more

2.2

Poor

TrustScore 2 out of 5

328 reviews

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2.2

All reviews

(328)

24 reviews in the last 12 months

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Rated 1 out of 5 stars

Wrong Item Received from Merchant

Wrong item sent by seller.

Purchased Black PunchBag - arrived a few days later - was a completely different bag to the one pictured on website. Am awaiting a response to numerous requests for incorrect product to be collected.

July 12, 2024
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Rated 1 out of 5 stars

trust the bad reviews.

sent me different products to the ones I bought then didn't bother replying to my email. trust the bad reviews and don't buy from them.

June 26, 2024
Rated 5 out of 5 stars

Good product

Good product, quick delivery and easy ways to pay. Ordered an outdoor punch bag for teen son to support him with his boxing lessons and he loves it!

June 7, 2024
Rated 1 out of 5 stars

Broken punch bag, no resolution

Punch bag stand broke within about two months. Tried to contact as i had activated my warranty, no contact whatsoever from Senshi and I'd tried multiple times to 3 different senshi email addresses. Will never buy from here again.

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

Wrong item received, poor response from company

The item was not as described. I required a FILLED kick bag and that was what was itemised on my invoice, however, an empty bag was received. They offered to refund the difference between a filled and a infilled bag, after a week, which I refused as what use is an empty bag!! Still waiting their response and now into week two of receipt of parcel! Not happy.

May 28, 2024
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Rated 1 out of 5 stars

1 star is being way to generous!

1 star is being way to generous!

Ordered a Battle Rope, item never arrived. Emailed and they said it got lost so they'd resend another. Again product didn't arrive, sent another email and didn't get a response, sent further emails, still no response. Requested a refund and still no response.

I can understand things not arriving or getting lost, but not responding to emails and flat out lying whilst still taking peoples funny is no laughing matter......It's been 6-8 weeks now and still nothing.

Complete Scam do not buy anything from this website

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

4 foot kids floor standing punchbag came without parts required for assembly. I’ve been strung along by them saying they’ve dispatched them but nothing now for over 6 weeks. Past the return date and now no response. Just shy of a scam in all honesty

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I ordered the 4ft standing punchbag.
We were pleased with it on arrival, ( the box it came in was damaged)
However. The screws on the base did not all align up when we put it together, so we couldnt put the last screw in.The funnel did not fit the hole when we tried to fill up the base with sand.
I contacted them, the response was really quick so I thought great.
After that I had to chase them. They confirmed another base was being sent and they would give me a tracking number later that day. That's weeks ago, after sending them 4 more emails asking what's happening, I've heard nothing.
I am really disappointed in tge customer service.

April 23, 2024
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Rated 1 out of 5 stars

Slow delivery and terrible communication

I ordered on the 14th May and still no sign of my delivery. I contacted them last week via email as there was no phone number on the website (this should have been a red flag), too. E told that it was on its way. No idea where from and no idea of a delivery date. This is incredibly irritating as it’s for a birthday!
If it turns up too late, it will be returned - promptly!

May 14, 2024
Rated 1 out of 5 stars

Would give zero stars if it was an…

Would give zero stars if it was an option. Scammed 2 little boys out of their pocket money. I suspect that all the good reviews are fake. Lots of links’s to click onto regarding non delivery which don’t work, chat options that no one responds to.

May 13, 2024
Rated 5 out of 5 stars

Good quality karate gi

Good quality karate gi. I'm 180cm and the size 5 is a bit on the big size but not massive. Great price, I was kept updated on the progress of the order and it was delivered on time. Can't fault the service.

May 9, 2024
Unprompted review
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Rated 5 out of 5 stars

Gym Bag

Very well designed, affordable price and delivery was quick and efficient.

April 19, 2024
Unprompted review
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