Senshi Japan Reviews 

Returned item as it wasn't what I wanted and it's bees 10 days still waiting mu refund

the worst online store you come across, two wrong items sent, no refund ,no replay to messages, return parcels are left on some doorstep, company office and warehouse doesn't exist on the map, refunds given by credit card providers! AVOID AT ALL COST !!!

Shipment arrived on the day they said and customer service was excellent

Good quality product delivered quickly

ordered on the 26/03 still not delivered! have tried contacting to find out why with no response. its now the 13/04 and still no delivery

amazing quality item and extremely fast shipping!

Arrived promptly. Well built. I had read a review where someone mentioned that they found it bulky and heavy. Personally, not the case for me. Well made and does the job it is intended. I have used some forearm tools in the past and i would say this is the best i have come across. Would i recommend. Yes most definitely!

Ordered a weight vest in middle of January. It never appeared. Chased the company numerous times for an update. They tell me it was lost in transit at the end of February and promise a refund. It’s now nearly April and I still haven’t had my £50 refunded. Absolute scam. Cannot believe this company is allowed to get away with this.

Did not send order, did not reply to emails or facebook messages.
Basically thieves, and unable to do a chargeback as order below the minimum threshold.

Great product, quick delivery couldn't ask for more to be honest. I would definitely recommend the company and their products.

Good product delivered in good time.

Only half of what I paid for arrived and cannot get a response from the company no contact telephone number only emails which haven't been answered.

Don’t order the slim version ankle/wrist weights. They don’t exist. Company will send you alternative ones then hold onto your money when you send the wrong items back and blank you I.e. no response no refund no contact. Going through legalities now

Order one but charged me two due to technical problem. Asked customer service to arrange time to return it but never reply, even though we agreed to pay 8 pounds collection fee. Rubbish customer service.

Very disappointing experience from this company.
One of my parcels did not arrive and despite numerous emails to them I've still had no response.
I would steer clear.
Wish I'd read the reviews first.

After 3 years of my daughter asking for this and me telling her she was too young this was the year to get it. I checked all the reviews and this punch bag with low kick guard looked the best. So I ordered it with 2 months to go, got my tracking info and it arrived within the advertised time. Well one half of it did. I had seen a review that mentioned 2 parcels so I contacted senshi and they sent me the tracking info for the second parcel. After 10 days after the other parcel arrived it still hadn't left the depot. So again i sent an email as there is no phone number. It took 4 emails to two different addresses to get a further reply with an apology and a promise a new one had been dispatched. I asked for new tracking information and got nothing. I have since sent a further 2 emails asking for the information or a refund so I can go and buy my daughter a different gift for her birthday. But I have had no response. Awful service, the part I do have is damaged and in the rare response I had was told to wait until had all the packages then they would sort it out. Avoid

Excellent quality product. Very fast shipping and delivery.

I have sent three messages and no reply 1- to live chat, 2- emails to the faulty strap that I received with a photo