Seraphus Reviews 150

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service again. The whole process can be very complex and stressful, Robbie was very thorough and supportive throughout. We had a very quick, positive decision which is a reflection of the hi... See more

Rated 5 out of 5 stars

I’m incredibly grateful to Farheen Ahmed and the team at Seraphus for their support throughout my asylum case. From the beginning they were professional, organised, and clear in their advice. Farheen... See more

Rated 5 out of 5 stars

Thank you Robbie for excellent service! As a returning Sherapus customer I am delighted to say that nothing has changed in Seraphus' approach in 5 years. Efficient, human centred, professional and the... See more

Rated 5 out of 5 stars

Good communication skills, very compassionate and caring, I have never experienced these type of services throughout my immigration journey. Thank you Alex young for accepting our case. A big thank y... See more

Company replied

Company details

  1. Law Firm
  2. Immigration Attorney
  3. Lawyer
  4. Legal Services

Written by the company

Seraphus is not just a law firm. Our overarching goal is to pursue a human and rights based approach to migration laws. We assist individuals and businesses with UK immigration and nationality advice, and related human rights laws. We work with EU Embassies, the European Commission, Local Authorities, and www.freemovement.org.uk to further the understanding that migration is a benefit and a right for everyone.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

Attention and skill of the highest order

I learned about Seraphus through Free Movement and have been represented by them for the past year. I highly recommend this firm and would like to thank Alex Young for the way he humanised a process that was hobbled and hidden by technology. Alex's attention and courtesy were unfailing and we would not have succeeded without his knowledge, kindness, and savvy.

March 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Thanks for your help!

Seraphus Sollicitors were very helpful with their advice on my immigration/travel situation. I wouldn't hesitate to recommend them!

March 28, 2023
Unprompted review
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Reply from Seraphus

Thank you, we're very happy to have helped!

Rated 5 out of 5 stars

Indefinite Leave to Remain Reinstated

Without the assistance of Anna Hawkes at Seraphus, my Indefinite Leave to Remain would not have been reinstated. She has been beyond helpful, extremely professional, very patient and has dealt with me as though I was her only client, when I know that she is run off her feet. Her advice and attention to detail has meant that more information was submitted than was asked for and because of this I received my response in 1 week instead of the 6 weeks I was told I would have to wait for. There are many Immigration Advisory Service companies out there but I would highly recommend Seraphus - hands down. Thank you Anna and Seraphus at large. You have no idea what this means to my family and myself.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Partner visa application

I appointed Seraphus to handle my wife's partner visa application after seeing how complex and expensive the process was even for a citizen of a "friendly" country. I originally found the firm via freemovement.org.uk, an online organisation specialising in immigration and asylum matters so I felt comfortable that these would be good people working to help families and individuals navigate the Home Office rules.

We chose the "full legal representation" service. Anna Hawkes was assigned the bulk of the work on our case and she was extremely helpful and responsive throughout. Although I'm sure our case was relatively straightforward in comparison to some, Anna always made sure we had timely updates and handled everything very professionally.

My wife's visa was approved and we will definitely go to Seraphus again in 2.5 years when we will need to apply for her extension.

March 7, 2023
Unprompted review
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Reply from Seraphus

Thank you for the feedback. We're very happy everything went well for you and your family. Christopher Desira, Director

Rated 5 out of 5 stars

Knowledgable and helpful, highly recommended

Seraphus's caseworker was very knowledgeable and helpful. She knew the topic inside out and could advise on sensible modes of action. Our video consultation has been effective and well worth the time and cost. We will return to Seraphus if we need further assistance.

January 19, 2023
Unprompted review
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Rated 5 out of 5 stars

When its comes to Legal immigration…

When its comes to Legal immigration advice. SEAPHUS are THE BEST*. I have interviewd tens of lawyers before I handed over my case to Seraphus.
I had a case concerning EU settelment scheme. They never gave us a false hope or bad advice. They are very professional and talks only fact. The one thing they assured us that they will put a hell of a fight, and oh boy that they did.
It took 2 years, but we are very happy with the outcome. Seraphus rightfully took on Homeoffice and delivered on there promise.
Judgement from the honorable judge speak itself about how well Seraphus has presented our case.
They have fixed and fair price no hidden or surprise charges.
Deffinatly will recommend them!!!

January 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience, they deliver always...

When I wanted to apply for my spouse visa, I needed a competent law firm because of the huge amount of money involved.
I am so glad we find this great Law firm called Seraphus. They are very professional and straight forward.
They are easy to work with and never tired of responding to queries on time and professionally.
I have used their different services before, using their service for my spouse visa, they never come
short of my expectations.
Even by just checking out their website, you can gain a lot of insights to your case. Thank you
Seraphus, you are the best.

November 19, 2022
Unprompted review
Rated 5 out of 5 stars

Service highly recommended.

I sent my documents, paperwork to Seraphus to check if something else should be added or modified before submit them to the Home Office. Anna Hawkes was fantastic with her advices and suggestions regarding to my application.
Seraphus is highly recommended for anyone who is looking for peace of mind before submit any application to the Home Office. Seraphus work ethics, values and principles with clients are high and much appreciated. If I have to deal in the future with any issues with the Home Office, I will contact Seraphus again, definitely.
I wish I had hear about Seraphus before, as I did not have good experiences with many lawyers,solicitors who due to their lack of fair duties,performances unfortunately they damage the reputation of many honest and frank professionals like Seraphus.
Once again to Anna Hawkes for her advices, help and patience.

October 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent Service from Seraphus

Many thanks to Hannah Wilkinson for excellent support and guidance that led to a successful application. Her knowledge of the process and regulations is first class and her ability to convey the details in a clear manner has made the process so much easier. Highly recommended.

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

I have sorted it out

I had a video meeting with them to sort it out my issues about my skilled worker visa. I was satisfied by the service, It was really useful and had a great value for money. The answer I received very precise and everything was justified by law.
My application was successful, thanks also to these legal advices.

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

As advertised

As advertised. Explained the different possible visa pathways I was looking at for me and my partner, what to expect, timelines, etc. This helped me to plan more easily, and I will most likely use their 'document checking' service once I submit.

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

EUSS application

i have received prompt and honest advice from the seraphus team regarding my EUSS application, which is rather unusual. I might follow up later wiht then if run into problems wiht HO. Many thanks

August 22, 2022
Unprompted review
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Rated 1 out of 5 stars

Appalling service and client care

If I could give 0 stars I would.
Their service and client care is appalling.
Anna Hawkes (the caseworker I've dealt with) was unprofessional, incompetent and rude.
If I could go back I would instruct other lawyers.
I am still trying to resolve my case with the home office.
Avoid!

Please note: Trustpilot have asked me to provide evidence that I was a genuine client and have subsequently verified my account.
Do not believe what Christopher says because he is not telling the truth.

I stand by everything I stated previously about this firm and the caseworker in question who by the way is NOT registered as a solicitor in the UK.

August 18, 2022
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Reply from Seraphus

Thank you for your feedback on TrustPilot.

Unfortunately, while you might have been a client with us in the past, TrustPilot nor ourselves have no record of this experience having occurred. Additionally, we have not received a complaint directly from any of our clients that reflect the above feedback.

Unless a person comes forward and takes advantage of our feedback and complaints process then we are unable to investigate and verify the contents of a complaint, or attempt to resolve it to that person's satisfaction.

Additionally, while it is true that Anna is not a solicitor she is a highly qualified senior caseworker and supervisor. She is not required to be a solicitor to practice immigration law and is as experienced as most solicitors. You can read more about regulated immigration advisors here: https://www.gov.uk/government/publications/how-to-become-a-regulated-immigration-adviser/how-to-become-a-regulated-immigration-adviser.

We welcome you to contact us direct to take advantage of the processes in place to investigate, verify, and to resolve this issue to your satisfaction. If we are then unable to resolve it to your satisfaction, you will have an opportunity to raise it with the Legal Ombudsman. You can more read about this process here: https://www.sra.org.uk/consumers/problems/report-solicitor/, and here: https://www.legalombudsman.org.uk/information-centre/consumer-resources/bringing-a-complaint-to-us/.

Thank you, Christopher Desira, Director, Seraphus.

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Rated 5 out of 5 stars

Successful British Citizenship Application

I requested their assistance with my British Citizenship application. The process took about 5 months from my initial contact to the application being submitted, during which a number of case workers assisted me with this. All were very professional and knowledgably in this field, providing me with good legal advice on how to proceed with my application.
I recommend their service to those whose cases aren't straightforward or who are nervous about applying on their own.

May 5, 2022
Unprompted review

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