TV installation was all carried out to schedule and all connections thoroughly checked to ensure everything was working correctly. The Internet/Wi-Fi connections were also checked and the signal to... See more
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Review summary
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Good friendly advice prior to purchase. Fantastic prices and offers. Free 2 day delivery with constant updates. Smooth professional delivery and setup if required. Sevenoaks Sound and Vision gave me a... See more
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I’m a returning customer and as always I find Sevenoaks courteous professional and always spot on with the deliveries. 80% of my gear has been purchased with them. The last 2 purchases even had a com... See more
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Open honest support I was looking at a sub, called Tom at SSAV Sutton Coldfield who had previously helped me with buying my system I was looking at a Demo PSB BP8 at another shop at a hu... See more
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Company details
About Sevenoaks Sound and Vision
Written by the company
Established in 1972
Sevenoaks Sound and Vision is one of the largest independent Hi-Fi and Home Cinema retailers in the UK.
20 beautiful stores nationwide
A best-in-class eCommerce website, and a friendly UK based Telesales team, Sevenoaks offers a unique, first-class experience. All of this is supported by a custom installation service which specialises in the creation and installation of bespoke home entertainment systems to suit all budgets.
Superb customer service
At Sevenoaks, we guarantee superb customer service – that means listening carefully to what you want, offering impartial, expert advice and access to an unrivalled product range with every leading manufacturer represented. Our knowledgeable staff are highly trained, dedicated to customer service and have a genuine enthusiasm and passion for home entertainment.
You can reach us via:
email:- support@ssav.com
Telephone:- 01732 740944
The phone lines are open Monday – Friday 9am to 5pm and the team will try to answer any queries.
Talk to the experts
You can now talk to the experts and place your order directly over the phone with our friendly UK based team by calling 0333 016 4775 from 9am to 5:30pm Monday to Saturday, and 10am to 4pm Sunday.
Our 0333 number is a local rate call and our fully product-trained team is on hand to answer any questions you may have. So if you want to check that new smart TV is the right one for you, ask about which turntable best suits your requirements, or simply check stock availability before placing your order, we are here to help so call us today!
Design & Installation
Whether you are building, renovating, or just want to expand an existing audio-visual system, we will listen to your requirements and produce a bespoke design based on your needs and budget. We manage the entire project, from the initial no obligation consultation, through to a complete, professional installation, without a wire or cable to be seen.
We also offer an optional free of charge site visit, where one of our team will visit you to discuss the perfect way to integrate your new project into your home.
See our Design & Installation page to find out more and book a site visit.
Contact info
Unit 1 Morewood Close Industrial Estate, TN13 2HU, Sevenoaks, United Kingdom
- 01732 740944
- support@ssav.com
- www.sevenoakssoundandvision.co.uk
4.9
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Delighted with the product and service
I am a returning customer. I needed a replacement tuner for Denon which could not recieve the newer DAB plus broadcasts. Looking at the reviews I ordered a Rotel T11 DAB FM tuner. My on line order arrived promptly in good condition by courier. The tuner worked perfectly and I was delighted with the service and communications from Sevenoaks Sound and Vision. Just brilliant
September 26, 2026
1st Class advice and help.
September 25, 2026
Brilliant remedy for problems
Problem with initial delivery (missing and broken items) immediately rectified by replacement unit.. excellent product at excellent price. Exceeded expectations.
September 25, 2026
Good discussion with staff
Good discussion with staff. Very helpful and prompt despatch and delivery
September 18, 2026
I had an excellent experience shopping…
I had an excellent experience shopping at Sevenoaks, thanks to Andy! He was incredibly attentive, helpful, and went above and beyond to assist me. Everything was absolutely perfect—from the outstanding communication to the great pricing. I highly recommend Sevenoaks and Andy to anyone looking for a smooth, hassle-free, and trustworthy buying experience!
September 18, 2026
Excellent customer service as always…
Excellent customer service as always and great deals!
September 11, 2026
Unprompted review
Consistently Excellent Service!
I've received an excellent and friendly service from Sevenoaks for years that easily go into double figures, and greatly benefited from the option to try out products in my own home before committing to buy them (which I end up doing anyway).
September 14, 2026
Excellent service
Informative phone call with the Bristol store (Simon). Speaker delivered promptly, in pristine condition (ex-display model) and well packaged.
September 24, 2026
fantastic customer service advice and…
fantastic customer service advice and help excellent knowledge as well andy and kev 5stars plus
September 24, 2026
Excellent speakers
Excellent speakers and value for money. Delivered within a couple of days.
These bookshelf speakers are great.
September 17, 2026
Perry was very helpful with getting the…
Perry was very helpful with getting the amp I wanted in stock quickly and giving me a reasonable trade in price on my old amp.
September 17, 2026
Dave responded quickly to our concerns…
Dave responded quickly to our concerns about our film club projector.
He offered a choice and quickly arranged for repair. He then fitted the repaired projector and set it up for us at a convenient time,
September 24, 2026
Good company
Good selection. Helpful manager Emmanuel .
Given time to access headphones I was also given the option of purchasing a demo pair which seemed like brand new so I did.
September 21, 2026
Great service
September 23, 2026
Sevenoaks sound always has the best…
Sevenoaks sound always has the best quality and latest High end Hifi and sound equiptment...The staff and service are top class and are knowledgeble about their products...I always go there for quality hifi because the prices are competitive and the staff are genuinely friendly...Highly recommended!
September 23, 2026
Good efficient professional service
September 16, 2026
Reply from Sevenoaks Sound and Vision
Hi, thank you for your kind words! We’re thrilled to hear you were pleased with our service. Wishing you all the best, SSAV.
Reply from Sevenoaks Sound and Vision
Hi, thank you for your kind words! We’re thrilled to hear you were pleased with our service. Wishing you all the best, SSAV.
I phoned the Cambridge store for advice…
I phoned the Cambridge store for advice and subsequent purchase of a Chord Company interconnect. Kevin was flippin great. Listened to my objectives and helped me select the best product and the correct length. I think I phoned him 4 times and he was always friendly and professional. I could highly recommend him and the Cambridge store thank you so much regards Andy
September 23, 2026
Reply from Sevenoaks Sound and Vision
Hi, thank you for your kind words! We’re thrilled to hear you were pleased with our service. Wishing you all the best, SSAV.
It was made easy to make up my mind
It was made easy to make up my mind, and I have it installed and playing as I type. Fab audio centre, very classy sound; well, it's Technics
September 16, 2026
Reply from Sevenoaks Sound and Vision
Hi, thank you for your kind words! We’re thrilled to hear you were pleased with our service. Wishing you all the best, SSAV.
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