SexyModest Boutique Reviews 1,764

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,745 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, politeness, and quick response times. Many people appreciate the personalized assistance with sizing, orders, and returns, making their shopping experience smooth and efficient. Reviewers are also impressed with the quality of the products, often noting their comfort and suitability for various occasions, including travel. However, some customers also noted issues with product sizing and material quality, with a few experiencing delays in receiving their orders or difficulties with returns.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Reviewers express high satisfaction with customer service, often describing it as top-notch, quick, and... See more

Response time

Customers consistently note positive experiences with response time, with many reporting immediate and quick... See more

Product

Reviewers highlight positive aspects of product, praising the great quality and comfort of the clothing, with... See more

Order

Customers had positive experiences with order, often praising the helpfulness of staff in navigating ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I messaged concerning a size question, being a first time purchaser. I received a reply back in just a couple of hours from Sommer. She assisted with feedback that helped me to choose the best size... See more

Rated 5 out of 5 stars

Great quality products and fast shipping. But what really stands out is the level of incredible customer service. I’ve had a fitting issue on a set I ordered and the way they went about solving it was... See more

Rated 5 out of 5 stars

I just completed an order, with the expert assistance from S exy Modest staff member Des. She was extremely helpful, professional and friendly. I was having an issue with my reward points and she... See more

Rated 5 out of 5 stars

Debbie went the extra distance for me. I had gotten the 3 piece set and it had taken almost 3 weeks to get here and then had to be returned because of a hole in it. Exchanged it for the same outfit (l... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Shoe Store

Written by the company

We believe women are changing the world. We believe in making women's lives better. We believe in comfy, stylish and modest fashion. We believe in being a force for good. The Brigitte Brianna clothing line is comprised of elevated styles from dresses to basics in a variety of fabrics, designed for the everyday woman who doesn't have time to stare at her closet for 30 minutes picking out an outfit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Debbie went the extra distance for me

Debbie went the extra distance for me. I had gotten the 3 piece set and it had taken almost 3 weeks to get here and then had to be returned because of a hole in it. Exchanged it for the same outfit (loved it). She helped me find my order number through my email and is expediting getting the new order out to me from the warehouse. Great service!

June 16, 2026
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Rated 5 out of 5 stars

Quick and helpful

Debbie had a quick and helpful response to my question. I can always count on the helpful customer service managers!

June 15, 2026
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Rated 1 out of 5 stars

I bought the 3 piece set

I bought the 3 piece set. I didn't realize how much i would dislike wearing 100% polyester! I don't know what i was thinking and now with the 72 hour return window gone I am stuck with this outfit I will not ever wear. Beware, make sure you know what you like. I should know better than to deal with a company with such a strict return policy. 72 hours ridiculous!

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

They’re always so fast to respond

They’re always so fast to respond. I live in a state that doesn’t charge sales tax and they are always great about refunding it. Love their customer service love their product just found past month… as a retired of flight attendant for 29 years. This clothing is very useful in travel. Wish I had it when I was flying, but it’s great for my travel adventures now.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

I needed to return the set for a different size

I needed to return the set for a different size. Sommer was so helpful and gave me guidance on how to proceed. I was worried about the return being complicated, but she helped every step of the way.
Also, I have to say the fabric of the set is very nice. I can't wait to reorder!

June 13, 2026
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Rated 5 out of 5 stars

The customer service for this company…

The customer service for this company is top-notch. There was an error with the order I received. I emailed the company and got an immediate, very helpful response. They are immediately shipping the correct item and they sent me a pre-paid shipping label so that I could send back the incorrect item. Seamless!

June 12, 2026
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Rated 5 out of 5 stars

Sommer was great

Sommer was great, and gave me all the info I needed to get on the email list when the size/color is available. She was super nice and helpful!!

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Easy return/replacement order

I was pleasantly surprised how easy it was to get a replacement for my order. I was sent the wrong size and after sending an email I was immediately sent an address label (saving me postage) to return the wrong order. And my correct order is on its way. Thanks for the quick response and help!

June 10, 2026
Unprompted review
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