SexyModest Boutique Reviews 1,764

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,745 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, politeness, and quick response times. Many people appreciate the personalized assistance with sizing, orders, and returns, making their shopping experience smooth and efficient. Reviewers are also impressed with the quality of the products, often noting their comfort and suitability for various occasions, including travel. However, some customers also noted issues with product sizing and material quality, with a few experiencing delays in receiving their orders or difficulties with returns.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Reviewers express high satisfaction with customer service, often describing it as top-notch, quick, and... See more

Response time

Customers consistently note positive experiences with response time, with many reporting immediate and quick... See more

Product

Reviewers highlight positive aspects of product, praising the great quality and comfort of the clothing, with... See more

Order

Customers had positive experiences with order, often praising the helpfulness of staff in navigating ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I messaged concerning a size question, being a first time purchaser. I received a reply back in just a couple of hours from Sommer. She assisted with feedback that helped me to choose the best size... See more

Rated 5 out of 5 stars

Great quality products and fast shipping. But what really stands out is the level of incredible customer service. I’ve had a fitting issue on a set I ordered and the way they went about solving it was... See more

Rated 5 out of 5 stars

I just completed an order, with the expert assistance from S exy Modest staff member Des. She was extremely helpful, professional and friendly. I was having an issue with my reward points and she... See more

Rated 5 out of 5 stars

Debbie went the extra distance for me. I had gotten the 3 piece set and it had taken almost 3 weeks to get here and then had to be returned because of a hole in it. Exchanged it for the same outfit (l... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Shoe Store

Written by the company

We believe women are changing the world. We believe in making women's lives better. We believe in comfy, stylish and modest fashion. We believe in being a force for good. The Brigitte Brianna clothing line is comprised of elevated styles from dresses to basics in a variety of fabrics, designed for the everyday woman who doesn't have time to stare at her closet for 30 minutes picking out an outfit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Sommer was extremely helpful

Sommer was extremely helpful! I’m so pleased she was the person who was on line / she was very personable and helpful plus she remembered me when I left the chat to place my order!!

June 8, 2026
Unprompted review
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Rated 4 out of 5 stars

So far my experience with this company…

So far my experience with this company has been good. The size I initially ordered was too small so the chat staff helped me with the return. Today I asked about when my new size would be sent and I received a prompt reply and Des was very helpful.

June 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Hooked on Sexy Modest

LOVE, LOVE, LOVE! Clothes purchased aren't flimsy or cheap. Fabric of skirts or dresses purchased aren't thin or see-thru where you have to put on a slip. Debbie from Customer Service was AMAZING! She helped find the ruffle hemmed skirt in the color and size I wanted. Thanks Debbie! You made my order all the better! Absolutely love this brand! I have returned 3x within a month upon coming across this by YouTube ad. So happy that I did. Love it. I hope it continues to flourish!

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

I needed to return a set

I needed to return a set, and Debbie made it so easy for me. She took care of replacing my order and sending me a return shipping label for my return. Top-notch quality customer service.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Debbie was wonderful

Debbie was wonderful, helping me every step of the way and making sure my order arrived before my trip abroad. She even helped me with sizing and was extremely patient and kind! Thank you, Debbie!

June 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service!I had an issue I needed assistance…

I had an issue I needed assistance with, and contacted customer service. I received a prompt, friendly, and helpful reply. He seemed genuinely interested in resolving the problem and did so within hours. In the age of increasing interactions with chat bots, this positive human interaction left me with a good feeling about this company. I will be shopping with them again!

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Refund was only partial for a return without warning

Ordered three piece outfit. Material was flimsy and sizing even using chart was off. Customer service first said it's not returnable but then allowed a return. They, however did not inform me that I would have to pay shipping both ways. I paid $101.92 and was only refunded $85.50. Don't trust this company

June 4, 2026
Unprompted review

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