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Sezzle Reviews 15,862

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professional demeanor, often going above and beyond to resolve issues. Many people highlight the exceptional customer service, noting quick response times and a caring approach that makes them feel valued. The service is frequently described as essential and convenient, allowing consumers to manage finances effectively and make necessary purchases with flexible payment options. However, some people were dissatisfied with the payment process, experiencing declined payments even when planned, and issues with using earned cash without a subscription. A few other people also felt that customer service was unhelpful, citing slow responses, generic replies, and a lack of accountability when problems arose.

What people talk about most

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Payment

Users describe ambiguous interactions with payment. Many customers appreciate the flexibility of breaking... See more

Staff

Consumers generally express satisfaction with the staff, frequently highlighting their helpfulness,... See more

Service

Clients share ambiguous opinions on service. While some customers praise the service as essential, easy to... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise quick and... See more

Based on these reviews

Rated 5 out of 5 stars

I started using sezzle during the holiday months to help get me through, and it was a lifesaver! I've had to reschedule a couple of payments,in a pinch, and having that option was a lifesaver as well.... See more

Company replied

Rated 5 out of 5 stars

I had a great experience working with Emma. She was extremely helpful, patient, and attentive in resolving my issue. From the start, she listened carefully and made sure she fully understood my conc... See more

Company replied

Rated 5 out of 5 stars

I had a few questions regarding Sezzle financing for longer payment options. I was helped by Wade. He was quick to answer and gave as much information as he could which I appreciated. He was also poli... See more

Company replied

Rated 5 out of 5 stars

New to this type of credit company but this one has been fairly simple and if there's any issues, they promptly take care of it. For instance I forgot I got a new debit card bc the old one expired, t... See more

Company replied


Company details

  1. #89 of 104 best companies in Financial Institution
  2. #36 of 52 best companies in Payment Service

Written by the company

Sezzle | The Responsible Way to Pay Buy Now, Pay Later when you #SezzleIt 🛍️

We're committed to helping our customers and merchants

Written by the company

Have a question or concern for our team? No problem! There are many ways to get in touch with us.
Please note, for order status, updates, or to make changes to your order, please contact the merchant directly. For all other Sezzle questions, please contact our support team. To reach us, submit a help request on our website, message us 24/7 from our app or Sezzle dashboard, or call us. We can be reached at 1-888-540-1867, and we are available Monday - Friday from 9am - 5pm.

Contact info

4.0

Great

TrustScore 4 out of 5

16K reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love it!

Love it!! Saved me a bunch and very easy.

April 13, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience, Edi! We're really happy to know that you are enjoying Sezzle. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

I love their virtual VISA Card program but…

I love their virtual VISA Card program, I just wish it was more affordable in price and also OUTSIDE of USA vendor/e-commerce stores as well like international. I found a work-around by using PayPal as a middle-man to pay via PayPal but have the card on file on my PayPal account to pay that way instead. Other than that, Sezzle is GOD Tier unlike other “Pay in 4” payment plans, because Sezzle has a “Pay in 5” which is good in today’s economy of 2026.. ahem, thanks Trump for attacking Iran with Netanyahu.. cough.. 👀 Anyway, I highly recommend Sezzle for high investment purchases! BUT FAIR WARNING! Make sure you put your Banking account info if you do decide to do the pay in 4 or 5 option because of the Debit Card fee they charge if you don’t have a checking account on file. It’s some silly bs with 2 arbitrary temp deposits to verify that your account is legit and yours and you aren’t some fraudster or something. But 5 stars nonetheless! 🌟🌟🌟🌟🌟👍

April 13, 2026
Unprompted review
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Reply from Sezzle

Thank you so much for sharing your experience, Mick! We're really happy to know that you are enjoying Sezzle. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

Excellent

Excellent. My dollars goes Father. Get the things I need Now and still funds for this so expensive gas.

April 10, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience, Michael! We're really happy to know that you are enjoying Sezzle. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

Love the fact that a payment can be…

Love the fact that a payment can be rescheduled! This app is so much better than having a credit card.

April 12, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience, Elizabeth! We're really happy to know that you are happy with our reschedule option. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

More than happy with this App ive been…

More than happy with this App ive been with Sezzle for years and have not single negative thing to say.

April 12, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience, Ryan! We're really happy to know that you are enjoying Sezzle. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

Very convenient when you use sezzle…

Very convenient when you use sezzle anywhere

April 12, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience, Marissa! We're really happy to know that you are enjoying Sezzle Anywhere. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

I’ve had nothing but great experiences…

I’ve had nothing but great experiences with sezzle. I was started off with a small available amount and have now worked my way up to over$2k limit. Customer service has always been top notch and very accessible. I would highly recommend sezzle to everyone. Thank you so much for everything.

April 12, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience, Robert! We're really happy to know that our agents are assisting you well. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

I believe it’s worth the 19.99 to get…

I believe it’s worth the 19.99 to get the sizzle every where… I also like that sizzle recognizes onetime payments and quickly raises purchase power…. Something else that I like about sizzle is that you can make a large amount and use it over several purchases.

February 1, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience, Stephanie! We're really happy to know that you are enjoying Sezzle Anywhere. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

This app has been a blessing for me…

This app has been a blessing for me financially being a single mom

April 12, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience, Jamie! We're really happy to know that you are enjoying Sezzle. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

Ive had poor credit for years

Ive had poor credit for years. But Sezzle let's me get the things I need now to keep my family going. From internet to stores. To gas stations. You can use sezzle anywhere!!!! O and you can even earn free money just by playing games or on everyday purchases... Give sezzle a try you wont want to use anything else!!!

April 1, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience! We're really happy to know that you are enjoying Sezzle Anywhere. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

Always been great and there when I need…

Always been great and there when I need help

April 12, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience, Michelle! We're really happy to know that you are enjoying Sezzle. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

Great help

This card has been. Super useful and helpful

April 9, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience, Jeffrey! We're really happy to know that you are enjoying Sezzle. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

I love it

I love it! The only thing that would make it better is if the payments didn’t take so long to process, especially after a rescheduled payment and if the rescheduled payment went through automatically. Otherwise it’s great

April 12, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience! We're really happy to know that you are enjoying Sezzle. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

Sezzle for the Win

Love the Sezzle app . Don't even mind paying the 17.99 Sezzle anywhere subscription. Well worth it . Love the Extra Sezzle spend opportunities. Just waiting for pay in 8 like Zip has!! More convenience and smaller monthly payments.. Win +Win!

April 12, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience! We're really happy to know that you are enjoying Sezzle Anywhere. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

Man this app is soo useful

Man this app is soo useful! It saves me everytime!!!

April 12, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience! We're really happy to know that you are enjoying Sezzle. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

I use sizzle weekly for groceries and…

I use sizzle weekly for groceries and my Amazon orders, quick, easy and I get to make small payments, love it!

April 12, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience, Jerry! We're really happy to know that you are enjoying the variety of merchants. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

I have used Sezzle for many years

I have used Sezzle for many years . They start you out on a small amounts first to make sure you are responsible to make your payments back ,then eventually the amounts go up and up. When you are strapped for cash I always know I can use Sezzle , they had my back . Or if you are in need of an expensive item you can pay every two weeks which is awesome. I would highly recommend this app to anyone . No interest payments either, so it’s a win win . However if any payments need to be rescheduled you will have to pay a $7.50 extra with that payment . I love Sezzle and will continue to be a returning customer .

April 12, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience! We're really happy to know that you are enjoying Sezzle. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 4 out of 5 stars

Great so far- Vendors who split shipments are a minor issue

Great so far. My only issue is using pay anywhere for vendors who bill as they ship. The request hits the card as a separate request and can make things overly complicated

April 3, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience! We're really happy to know that you are enjoying Sezzle. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

Rated 5 out of 5 stars

Sezzle is being grear for big purchases…

Sezzle is being grear for big purchases ive been with sezzle for over 3 years and my limit is 2,500$$, the best part is you can use it anywhere in the USA and now with the 5 slipt payment options it went bigger then any other app out there 💯💯💯💯

March 18, 2026
Unprompted review
Sezzle logo

Reply from Sezzle

Thank you so much for sharing your experience! We're really happy to know that you are enjoying Pay-in-5. 😊 🙌 If there's anything we can do for you, please feel welcome to contact us! - Madison

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