Shades Blinds Reviews 

3,040
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, friendly, and knowledgeable during the initial measuring appointments. Consumers also highlight the remarkably fast and efficient installation process, noting that products are routinely delivered and fitted within a single week. Furthermore, many people appreciate the reasonable pricing and helpful advice provided when choosing their home window options. Some reviewers were not happy with occasional measurement errors, leading to incorrect product deliveries and sizing problems. A few consumers also reported frustrating communication issues, delays, and unprofessional conduct from specific staff members.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient online ordering, timely... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, polite, and professional... See more

Product

Reviewers highlight ambiguous aspects of product, with many customers expressing satisfaction regarding the... See more

Price

Users describe satisfaction with price, highlighting reasonable costs, budget-friendly options, and great... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding products and installations.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sales Rep was on time and tracking service made it easy to see when he would arrive. He was well mannered, professional. I was kept up to date by email that fitting day was on schedule. Young man who... See more

Company replied

Rated 5 out of 5 stars

What a stress free experience we have enjoyed with Shades Blinds? From arranging an appointment to the friendly, professional and efficient measuring by Josh over two large box windows with vertical... See more

Company replied

Rated 5 out of 5 stars

Milo was very professional when he came round to measure up. He rang me 30 mins before the appointment as I had requested. He treat the house with care and made sure to wipe his feet on the doorma... See more

Company replied

Rated 5 out of 5 stars

We are delighted with our blinds and with the service from the company. From the initial visit, when our options were explained and measuring done, to the follow up for fitting which happened within a... See more

Company replied


Company details

  1. Window Treatment Store

Information provided by various external sources

Shades Blinds Glasgow have been serving customers in Scotland’s Central Belt for over 30 years, offering the most comprehensive range of window blinds, covering Glasgow and many locations beyond, such as Ayr, Irvine & East Kilbride. Here at Shades Blinds in Glasgow City, we manufacture top quality products, at exceptional value for money, all made to measure window blinds on all blind ranges: that has always been our trademark.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(3,040)

527 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Blinds fitted by Robert quicker than I…

Blinds fitted by Robert quicker than I expected,even though there was a slight problem with my kitchen window frame he professionally found a way around the problem.A credit to the company

July 30, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Gary was fantastic

Gary was fantastic, kept in touch throughout the day of the appointment. Great chat, measured up decent quote and blinds are fitted within 7 days

July 30, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Friendly, efficient, would recommend!

Gary was very friendly, professional and efficient! He explained everything in detail and made the experience seamless! Thank you ☺️

July 29, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Very happy with my blinds from shades

Very happy with my blinds from shades. Got them all for a good price and happy with the quality. Also liked the way the company kept in touch with me re payment and liked the tracking email/text, re time the installer would arrive to fit blinds. Would recommend

July 29, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Love my new blinds iwould recommend…

Love my new blinds iwould recommend shades blinds the fitter was on time and very respectful of my property

July 29, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Great choice of blinds

Great choice of blinds. Good value for money. Friendly staff. Quick and tidy installation. We are delighted with our new blackout vertical and roller blinds!

July 28, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience
My roller blind is just beautiful and a very fair price too ❤️

July 29, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Really nice guy polite helpful and did…

Really nice guy polite helpful and did the job with no problem 😊 beautiful blinds. My house is brighter all throughout my flat. Great job 👏

July 24, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Good quick service with minimal…

Good quick service with minimal disruption or problems..Price not bad either...

July 30, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

A first class tradesman

Delighted with Shutter
The fitter advised he fits every shutter
as if it were his own.

July 27, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

10/10 for this company

10/10 for this company, Milo (the salesman) came when he said he would,no hard sell and was a nice pleasant man, my blinds were fitted yesterday(exactly one week later) by another equally nice man, he was in 10-15 and fitted my blinds perfectly! Would definitely recommend this company and use again in the future!

July 23, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Really easy to order online and my…

Really easy to order online and my service was don't do a high standard.the tracking you get to show where your driver is is also a great tool and helped me know when to be home . Still to get the blinds fitted so will update this post when that is done but so far so good 😊

July 23, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

I have just ordered blinds from Shades…

I have just ordered blinds from Shades excellent service from ordering to fitting. Good quality good prices. Would definitely recommend and will use them again.

July 23, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Very impressed with overall experience…

Very impressed with overall experience really nice salesperson very helpful very pleasant price was really really reasonable for supply and fit and the fitter was a really nice guy working in this unbearable heat.
Great quality blinds as well.

July 21, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

From the start to finish great service

From the start to finish great service, the first appointment from David to the fitter spot on job said exactly when they would be there sent a tracker
Plus the quality of service 👌

July 16, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Friendly staff efficient.

Friendly staff efficient.
Only problem was requested an am appointment.
The poor fitter was extremely overworked that day.
Would still use Shades again as overall experience is excellent

July 22, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 2 out of 5 stars

Poor customer service

Recently had 6 blinds installed. Mix of venetian and roller blinds. One of the roller blinds was poorly installed and wouldn't reach the window sill. Another one of the blinds became warped and had to be replaced. Terrible customer service, was told someone would call me back regarding these issues which I had to follow up on. Spoke to a condescending member of staff who said someone would contact me which they didn't. Fitter cancelled appointment minutes before he was due to attend. Would not recommend this company for anything

June 1, 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

Can you send pictures of the issues you have to the customer service team so we can assess how best to assist you at contactus@shades-blinds.co.uk

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