ShadowPay Reviews 856

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers had a great experience with this company. Many customers appreciate the platform's concept, allowing gamers to buy and sell used equipment, often at competitive prices. The website is generally considered reliable and easy to use, with fast deposits, especially via crypto, and quick trade completions. Reviewers frequently highlight the excellent and responsive customer support, which helps resolve issues efficiently. However, some people mentioned encountering problems with withdrawals, particularly with crypto methods, and funds occasionally getting locked or suspended. A few other people also felt that the pricing displayed on the website was misleading, leading to situations where deposited money became stuck or required additional purchases to withdraw.

What people talk about most

Website

People report ambiguous experiences with the website, with some reviewers praising its ease of use, low... See more

Payment

Clients share ambiguous opinions on payment, with many reporting issues such as money being stuck on the... See more

Product

Users describe ambiguous interactions with product, with some reporting issues where purchased items were not... See more

Price

Customers had ambiguous experiences with price, with some reviewers praising low prices and competitive... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the support team as very good,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ive used this site several times. but now suddenly with 739$ in my funds. my account got temp suspended and my funds are locked. first i deposited around 677 or something with cypto to cash out a k... See more

Company replied

Rated 4 out of 5 stars

I sold my CS2 items worth 23.58$ in website, but when i try to withdraw money using cyripto, it says the maximum amount's 0$ and I'm not able to write number here. As a result I completely unable to u... See more

Company replied

Rated 4 out of 5 stars

Didn’t know that such a thing exists and shoutout for the idea of making such a platform where gamers can sell/buy used gaming equipment from other gamers

Company replied

Rated 4 out of 5 stars

sold a 99 dollar item ... the trasaction said it was finished but the payment didint come throught ... was worried and wrote a ticket no response a hour later i got it .. was worried it might have be... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Welcome to ShadowPay, your premier destination for peer-to-peer (P2P) trading of CS2, Dota 2, and Rust skins. Founded in January 2019. We are powered by an innovative spirit and the relentless pursuit of providing a secure, efficient, and user-friendly trading environment. Gear Up, Game On: Jump into the heart of the action with ShadowPay, where trading CS2, Dota 2, and Rust skins isn't just easy—it's an epic adventure. Get ready to revolutionize your gaming swag! Trust Your Trade: With over a million warriors and countless victorious trades, ShadowPay stands as the undisputed champion of safe and transparent trading. Here, every deal is a seal of trust. Effortless Victory: With our sleek tech—think ninja-like Chrome extension and app—trading becomes part of your victory dance. Snag the best deals with instant trades and analytics that would make any strategist proud. Loot More, Spend Less: Why spill more coins than you have to? Our lean 5% fee means you keep the lion’s share of your loot. More treasure, more triumph! Join the Elite Squad: Step into a realm where traders thrive, grow, and conquer. ShadowPay isn't just a marketplace; it's where legends come to play. Unleash Your Inner Trader: Whether you're a battle-hardened trader or a fresh recruit, we’ve got your back with all the gear you need to dominate the trading arena. Trade with might, trade with insight. Conquer the Marketplace with ShadowPay: Prepare for glory in the ultimate trading expedition. ShadowPay is your gateway to a world brimming with rich trades and unrivaled opportunities. Enlist today and unlock the treasure trove of trading.


Contact info

4.0

Great

TrustScore 4 out of 5

856 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Terrible trading platform

Terrible trading platform
There is NO option to place buy orders if there isnt something like a case listed at your desired price
Also depositing costs a fee and withdrawing also costs a fee which is awful
A lot of your purchases just get canceled (just to get listed at an even higher price from what I understand)(about 30-40%)
The supply and liquidity are also quite bad from my experience so 0/10 would not use this platform ever again

October 2, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
We’re sorry that you had such experience on our platform. The recent Steam update has, unfortunately, caused technical disruptions on the side of our platform. Our team is actively working to resolve them as quickly as possible.

We value our users and want to make things right, please share your Steam ID or an email so we can look into your case and assist you directly.

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Rated 1 out of 5 stars

SCAM

I made a deposit in cryptocurrency in the amount of 225 USDT.
I selected skins and made a purchase, resulting in five trade exchanges, each worth 40 dollars.
I received four exchanges from the first bot and one exchange from the second.
I accepted the trade, and about 2 hours later, 4 items from the first bot were returned by it using the option to return items within 7 days, during which the items are in a trade ban.
Of course, it is impossible to get support on the website, there is no one to write to, and the remaining balance of $25 cannot be withdrawn from the website because the error ‘insufficient funds’ constantly pops up.
This is their scam. Don't fall for it. They shouldn't have scammed an American citizen. We will deal with them.
They will only ask for your email, steam ID, ticket number and on but will do nothing.
Clear SCAM
Ticket Request #49722

October 23, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
We’re sorry that you had such experience on our platform. The recent Steam update has, unfortunately, caused technical disruptions on the side of our platform. Our team is actively working to resolve them as quickly as possible.

We value our users and want to make things right, please share your Steam ID or an email so we can look into your case and assist you directly.

Rated 1 out of 5 stars

They scam me with 4.43usd i have more…

They scam me with 4.43usd i have more proof i deposit and i dont get the money i create a ticket we will see
Request #49637

October 23, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello there! We are sorry that you left unsatisfied. Could you provide us with your contact data or the ticket number so we can double-check the issue

Rated 1 out of 5 stars

FAKE PRICES AND SCAMMERS

On many websites, they will appear as having some of the lowest prices for skins, for example if you're trying to purchase cases in bulk.

Those prices actually aren't real. What they do is, they have many bot accounts list their items for very cheap, so they will appear cheaper than other websites.

Once you deposit your money on their website and try to purchase those cheaper skins, you'll notice that you cannot buy them. Now you are stuck with your deposited money on their website, and if you want to withdraw it, you'll pay a huge fee.

I confronted their support about this, they acted like it was a technical issue.

AVOID AT ALL COST!

October 2, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello there! We are sorry that you left unsatisfied. Could you provide us with your contact data or the ticket number so we can double-check the issue

Rated 1 out of 5 stars

Scam, Avoid

Please, Avoid this website. they lower the price of the items, once you deposit money, their bots will not confirm the sale. They dont gonna let you withdraw what you've deposited, forcing you to buy overpriced skins.

September 17, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello there! We are sorry that you left unsatisfied. Could you provide us with your contact data or the ticket number so we can double-check the issue

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Rated 5 out of 5 stars

100% trust!

September 18, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 1 out of 5 stars

I sold skins on the website and had to…

I sold skins on the website and had to wait 8 days for the money. When I sold the skins on the website, there were four possible withdrawal methods, but now there's only one: cryptocurrency. I sold the skins because I wanted to withdraw the money to PayPal or my account, but now I can't do anything with them. My balance is still frozen after 8 days.

September 12, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello there! We are sorry that you left unsatisfied with our service. Could you please leave us your Steam ID64 or ticket number so we can investigate the issue? As for the withdrawal method, we are trying to bring more methods back as soon as we can. We are sorry for the inconvenience caused

Rated 1 out of 5 stars

bank card

You can no longer withdraw your money to a bank card, only bank transfer or crypto. Otherwise, you will be left with your money blocked on their website.
Do you want to help? Add the option to withdraw money to a bank card again. This is how you can help.

May 8, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello there! We are sorry that you left unsatisfied with our service. Our team is trying to bring more withdrawal methods. Please let us know if you encountered any issues with bank transfers or crypto withdrawals. We are happy to help!

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Rated 5 out of 5 stars

Adequate Transaction.

I bought several SSG skins from the website, the deposit was fast then It told me I needed to add an extension which just keeps track of the trades to make sure neither the seller nor buyer gets shafted. Upon finalizing my purchase I received all my skins within 10 minutes & now I will be waiting the seven day trade hold. (Will edit if anything shady happens)

Additionally if you're a seller you get sent the balance after the seven day hold.

August 29, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 1 out of 5 stars

I added funds to get a music kit and i got scammed

I added funds to get a music kit and afterwards the cost for it went up by 31 cents, then i wanted to pay those 31 cents and the minimum top up is for 2 dollars.
i sent a ticket and they havent answered it yet (2 hours long) also dont sell skins because the withdraw is only on cryptos and they take a fee of that money (5%)
SCAM SITE, AVOID IT.

August 8, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
We are sorry for your experience using our platform. Could you please share the ticket number? Your satisfaction is our top priority, and we would like to provide you with all the necessary assistance in order to resolve the issue

Rated 5 out of 5 stars

Bloody hell this is good

Bloody hell this is good! Got myself an Empress for much cheaper than on the marketplace, cheers lads!

July 15, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

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Rated 5 out of 5 stars

Awesome

Very Fast Service.

August 8, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 5 out of 5 stars

So far it was only a positive…

So far it was only a positive experience, wait 7 days? whatever, still using this site.

July 29, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 5 out of 5 stars

Thanks for Bloodsport AK

Thanks for Bloodsport AK! I'll only run with it now and didn't even have to give half the house for it hahaha. I'll probably buy something else later!! :slightly_smiling_face:

July 25, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

Rated 5 out of 5 stars

At the beginning

At the beginning, I had some doubts about using your websute. Oh, boy, I was wrong. It is so easy to use.  Wish you the best!

July 9, 2025
Unprompted review
ShadowPay logo

Reply from ShadowPay

Hello!
Thanks for your feedback! We are happy that you were satisfied with our service!

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