SCAM!!! First of all there are huge swapping fees and i mean huge. Second of all is that after two years I can withdraw the money that ive deposited to defi earning. Ive contacted the support +10 time... See more
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I contacted the customer service team in a frantic mess after hours. I'm new to the Portis wallet and though I'd lost my unsupported ERC coins to the deep bowels of the interwebs. Customer service con... See more
Company replied
Brand new Keepkey device having major issues, no response in over a week. Clicking on the 'get help' button redirects to a broken link. Keepkey arrives with absolutely no updates and is not useabl... See more
Company replied
I was concerned when Shapeshift/KeepKey migrated from a centralized model to a decentralized business model that the level of tech support might suffer. I am pleased to report that, since the transi... See more
Company replied
Company details
Information provided by various external sources
Experience a completely new ShapeShift — the most secure and user-friendly crypto platform in the industry. Buy, sell, send, receive, trade, track, and hodl most major cryptos in a non-custodial way.
Contact info
United States
- mail@shapeshift.io
- shapeshift.com
You should know
3.0
Average
200 reviews
Hasn’t replied to negative reviews
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Like the new interface and easy of use
Like the new interface and easy of use. Just need to add more tokens and multiple accounts support!
September 14, 2019
Unprompted review
Reply from ShapeShift
Thanks for the feedback. We value customers like yourself and hope to add more tokens as we continue to improve.. Keep an eye out for multiple accounts as well!
New platform to rule them all
New platform to rule them all. I've followed ShapeShift for a while and used it for their exchange functionality - but now I use it on the daily to monitor my crypto portfolio. Happy to have one place where I can use my KeepKey and Trezor.
August 28, 2019
Unprompted review
Reply from ShapeShift
Thank you for the kind words! We're glad you're enjoying our products.
Easy, beautiful, secure, feature-packed
Every night I sleep like a baby knowing my keys are secure. Every morning I smile as I check my portfolio in the beautiful and intuitive interface. Trading and buying crypto with fiat is refreshingly slick. I've used dozens of different exchanges, software wallets, and hardware wallets, and the new ShapeShift is by far the best experience I've encountered for managing your crypto.
August 27, 2019
Unprompted review
Reply from ShapeShift
We're glad we could help you sleep well!
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