Shark Clean ES Reviews 314

Fast delivery. Great product.

Great product and service

Good and quick delivery, great cleaner, easy to assemble and a good price

This is my second Shark cordless vacuum cleaner. I thought my first was brilliant but this one is even better. Housework made easy!

I love the design. Great for styling, would love a bit more power.

I will NEVER buy another Shark product and I will actively recommend my friends to go elsewhere all together whenever home automation is discussed. I have never encountered a company with policies that disregard their customers as much as Shark. It is shocking that you think that you are able to get away with this and your customers will roll over.

My machine's front bumper sensor stopped working 6 months out of warranty. The trouble shoot was 2 steps: While the vacuum is off, take the bumper off and check that all the springs move freely, Put the bumper back on and turn on the machine. Since the issue persists, you need a new vacuum. Even though there is no damage on the machine and you are 6 months out of a 1 year warranty, you need to buy a new vacuum. But youre in luck, if you pay 70% of a new machine, you can have a full 1 year warranty again. If you do that, in a year and a half, you can call back and have the same discussion again when your machine fails and pay another 70% to buy another new Shark machine. Pretty soon, we will provide you with a plaque that says "Most Valuable Customer" doesnt that sound nice to you?

The rep tried to suggest that it was the dust in my house or the furniture that damaged the vacuum. I have a vacuum from Waze that somehow magically traverses the same toxic dust and treacherous furniture without issue. But he's probably right, it couldnt possibly be a bad make/model from Shark.

Shark does not build their machines modularly - so instead of spending $15 to replace a sensor, you have to spend $300 for a new machine. The 30% discount is a joke and insultingly low. The rep on the phone dared to compare themselves to Apple because you cannot replace a battery. But the difference is that Apple doesnt hate their customers. If you didnt drop your phone and there is no water damage and it is a manufacturer issue, Apple will take care of the issue for their customer not just because they care about their customers, but because they are intelligent. They know that the cost to acquire a customer is higher than the cost to keep a customer. They know that not screwing their customer equals more lifetime revenue from that customer. Shark hasnt learned that lesson yet (CAC:LTV). Let me be very clear - as a 30 year old, I will never buy another shark product in my life.

I dont treat my customers like this in my business because I like my customers and I actually want to make money in the long term. I dont build policies that screw my customers. Im simply not that short sighted.

Excellent " mini fan " that is a game changer. used indoors with the midst ( i love it ) and the fan which I put at max level 2 . no noise, just pure bliss .. thank you .

As described. On time delivery.

Prompt delivery of a first class product

I was choosing carefully good vacuum cleaner for sofas (having 2 marvellous cats 🐈‍⬛ 🐈). Luckily I stopped on Shark. Really good device. I like the result after cleaning. And price is good as well. It was good deal.

Ordered o 13th June and arrived o 18th. Super quiet and nice looking, not bulky. Just got to source a hose pipe adaptor now for the water tank.

This is an excellent vacuum cleaner. It is easy to disassemble for cleaning. The battery life is good. I like the fact you just plug the charger into the battery and can charge it anywhere. Picks up all the dirt. Better than any other vacuum cleaner I have ever had.

I’m extremely disappointed with the Shark FlexStyle. After just 1.5 months of very careful use, the device has become unusable. The buttons no longer respond properly, the airflow suddenly switches from hot to cold, and the power fluctuates from max to minimum on its own. This is not a filter issue—I cleaned it regularly as instructed.

What makes this even more frustrating is the customer service experience. Despite the fact that I bought the product within the EU (in Poland) and live in another EU country (Spain), Shark refused to help or offer a meaningful solution. I was told they can’t provide support because I bought it from a retailer outside my current country of residence. This is shocking for a product that is labeled “EU” and marketed as suitable for multiple European markets.

Their gesture of offering 20% off my next purchase felt disingenuous—especially since they already offer 10% off for first-time buyers. Why would I buy from a company again that sold me a faulty product and then left me without proper support?

I had been wanting this product for over a year, and I was genuinely excited about it. But the fact that it broke so soon and that Shark failed to stand behind their product has been incredibly disheartening. If you're considering this product, be aware that your experience may be great—until something goes wrong. And when it does, you may be left completely on your own.

I never received an email to say that I had bought from this company. So I tried for a second purchase and still didn’t receive an email. Then three days later I received an SMS saying there’d were 2 being delivered. Still not received and email with an invoice! Noe got two machines!

Used It once and already stuck with a little plastic which I cant get rod off

The communication was amazing.

Sent a few emails, all of them were answered in a short amount of time.

Great service!!