Sharp Consumer Electronics Reviews 

Bought a dryer 2 years ago, still within warranty period of 2 years, had complaint of unit not shutting down once clothes dried and keeps running raising the unit's temperature causing fire risk. Reported to Sharp. Engineer came as informed, replaced the temperature sensor, and asked me to check if the unit works fine, and that he couldn't change the circuit board as he didn't have it in his van. Switched unity on next day, but the issue remained. Called Sharp, said would send an engineer a week after. I got email and text message from the service people reminding of service the next day, and also gave me a time slot. Next day came, and within the time slot, I got a text message from the engineer, not the service firm, that he didn't have the circuit board in stock in his van, so need to postpone the repair. I had taken half day off for engineers visit! I called Sharp when they apologised, and gave me the next service date a week after. Let's see what happens! Never felt they were organised and will coordinated in service delivery, causing pain to customers for buying their product.

Very disappointed. Bought a Sharp microwave a couple of years ago and not even sure if I should keep using it as rust has formed on the outer edge.

I bought a sharp microwave about 2years ago. I returned it to place of purchase after 10 months as it was sparking and a hole appeared in the inside. The new sharpe microwave did the same thing at Christmas which was 11 months old. I didn’t get a replacement as I was a couple of weeks out of warrenty due to a hospital stay.
Anyway very dissatisfied with the product. I tried calling the company but tge number wasn’t recognised.
Steer clear of their microwaves.

We bought a draw sharp micro wave that stopped working. Not only did it stop working, it went on by itself and I couldn’t shut it off all the controls were frozen. I quickly shut off the circuit breaker in my basement and my husband took it out of the cabinet / draw and unplugged it. I paid a lot of money for this type of micro wave and it was only two years old. I called for repair the tech said $100 To come and look at it new parts included. We agreed and my husband cked our checking acct 4 minUtes later they took out $400. He called again- a new rep- they said it’s $400 not $100. and we had to wait one whole week to get reimbursed when it took all but 4 minUtes to withdraw our fee …after I read all the reviews on Reddit and different websites, how this type of microwave has a faulty component, we decided not to fix it. I called Sharp—being on the phone for 45 minutes —told the rep we had a house fire in our other house that was electrical we lost everything but 6 pieces of furniture and we didn’t want to take a chance fixing it. What if it happened again and we weren’t home? My dogs would be hurt and another fire! Of course , he didn’t care and said we can send you a new one for the full amt of the cost. When I asked him just please send me a rebate or coupon so we could buy a regular box microwave for our counter we didn’t want to risk this happening again. He was rude and arrogant. I told him I wish I could blast this terrible company on Twitter but they don’t associate w them. You know why they don’t because they know of all the crappy reviews they would get from people that had a bad experience like us. I will never ever buy another sharp appliance (Reading all the reviews from others that had the same problem w their microwave (same model) and there are many). And sharp has this patent for draw microwaves, really SHARP do better ! It’s really discusting how they know about this faulty component and they continue to sell them like is ..,SHAME on you SHARP consumer BEWARE🤦🏻‍♀️😩

Absolutly shocking!! Never purchased a NEW tumble dryer we’ve always had second had and NEVER had a problem. We got a sharp one from Marks Electrical just after the warranty had expired not even two years old we started getting code E06, rang them nothing they can do. FUMING!! Avoid at all costs

Very poor experience with Sharp
My Sharp TV stopped working just three days after the replacement warranty expired, which is extremely disappointing.
Since then, I have spent four days dealing with Sharp’s service partners, going back and forth without any real progress. I was repeatedly told that a technician would come to inspect the TV “tomorrow” or “the day after tomorrow”, but no one ever showed up.
Now there has been complete silence for several days, with no update and no solution.
A TV failing immediately after the warranty period already raises concerns about quality. However, what has made this situation worse is the slow, unclear, and unprofessional handling of the case.
At this point, I consider my Sharp TV a waste of money, and based on this experience I cannot recommend Sharp to others.

I bought a sharp a tumble dryer about two years and four months ago the warranties for two years, it had already broken down twice, giving me quite a headache and weeks without a working tumble dryer, now it's house of warranty and there's no way I'm gonna spend 150 pounds on a tumble dryer that only costs 275 in the first place and it would break down again soon anyway, and it was two times maybe three broke down, definitely too, it's still going round but there's no heat.

Reported a fault with washer and arranged for technician to visit same week. I called afternoon before to verify process was advised I would receive a text the next morning with 3 hour estimated window. This message did not happen. Midday called line option 3 leads to dead line so called option 2. This woman advises me appointment is cancelled as they hadn't got part. I advised her they hadn't seen my machine so as it stands didn't actually need a part. Her customer service was atrocious. I advised her I wished to raise a complaint as there had been no communication and they hadn't even looked at the appliance. She kept me on hold and informed me I would get a call this afternoon. No surprise no call took place and I highly doubt she even raised a complaint. Awful service and is doing no favours for your business!

Avoid avoid avoid......

Sharp product

Bought a Roku vitado-led tv 6 months ago from Tesco. I did not keep receipt and can only assume it was because I completed the warranty so assumed this would be proof of purchase - I also showed bank statement which confirmed the amount and date of purchase

The tv has on two occasions has not worked and only displayed a speckled screen.. sharp consumer services have said they can find nothing wrong as it’s working ok., even tho o sent the photos of the speckled screen.,I disagreed with them to which they have said can do nothing unless I have the receipt

I do not recommend, do not let their low prices sway you

Bought a tv in December, absolutely rubbish. Keeps forgetting and not finding internet even though we have a router and internet extension in the same small room. Signal from apps poor tv freezes every 10 seconds. Would never purchase from sharpe again

15 month old washing machine broke on 7th January. It took 2 weeks for an engineer to come out to tell me it needs a new motor. It's been used in a one person household, so minimal use. Now over a month on, no sign of engineer coming back. AO.com not interested. Avoid both AO.com and Sharp.

Bought a sharp washing machine brand new, just out of warranty after 2 years and had to have a new pump. Pacifica (sharp repairs) are abs useless, fail to turn to your address and then charge you for the privilege! will never buy a Sharp product again

Refrigerator is only 6 months old. I cannot get the water filter to go into the the socket. I called but the guy was imp;possible to understand and not helpful. He said I am using the wrong filter even though the filter has the correct model number on the box.
DO NOT BUY THEIR STUFF

This review is for the Sharp washing machine, not Mark's Electrical. If you want to wait weeks for a repair after just a few months and have the most difficult communication with a repair service, all to no avail, then buy this machine. First engineer visit was before Christmas, it's now February. Writing this review whilst on hold yet again to the repair plan people, with every confidence that it will just be another waste of time.

1 year old baby and severely Autistic adult with a broken washing machine for 6 weeks now. Sharp still have not repaired or replaced it, despite multiple calls to them. We had gastroenteritis over christmas, 4 weeks after we first reported a problem, with no way to wash clothes in our own home. It has broke multiple times during warranty at no fault of our own. Baby and I just want to be able to wear clean clothes reliably.

Had the microwave less than a year and microwave guide cover tabs broke off. I called to get a part number so I could order a new cover but the csr assigned a case number and offered to sell me a new guide cover. I said that's fine but can I get the part number for future reference. The response was we can sell you the part. Can I have a part number? We can sell you the part. I ended up saying thank you and hanging up. Not much customer support just want to sell you their parts

Terrible all around. Product, service and turn around time on warranty work

Slimline Dishwasher now 7 months old - so far the engineer (once we had tracked down Pacifica who are the service agents who manage and assign the repair engineers) has been out twice (we are now awaiting the next visit). Gets to a point in any cycle and then stops, flashes lights and continually bleeps. Last time the problem stopped temporarily when the machine was removed (again) and tipped on its side. This is by far and away the least reliable machine we have ever owned EVER.
We will not buy another Sharp product regardless of the 'value' it appears to offer.

I purchased the Sharp 6KG ES-FE610CZ-W front load washing machine in July 2024. Shortly after the warranty expired, it developed a loud noise. The local Sharp service team charged a fee equivalent to half the cost of the machine to fix it. However, the repair only lasted six months before the same noise issue returned, and the machine is now malfunctioning again. The build quality and reliability of this product are extremely poor. My humble request don't waste your hard earned money in buying such a bad quality product