Sharrocks Reviews 

3,757
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, kind, and professional throughout every single interaction and phone call. Advisors consistently provide very clear guidance, ensuring that people thoroughly understand their policies and receive prompt assistance. Some people also felt that the remarkably straightforward renewal process makes managing annual policies entirely hassle-free and smooth. Consumers note that the excellent level of coverage is consistently paired with very competitive and reasonable pricing options. Reviewers highlight the reliable ongoing support and express absolute confidence in the expert insurance services delivered daily.

What people talk about most

Staff

Customers report positive experiences with staff, highlighting helpful and friendly service during phone... See more

Service

People report high satisfaction with the service, highlighting efficient and professional assistance from... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being helpful,... See more

Price

Reviewers highlight positive aspects of price, consistently reporting great rates and competitive quotes for... See more

Response time

Consumers find response time to be extremely positive and efficient. Reviewers frequently highlight friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more

Rated 5 out of 5 stars

We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. Th... See more

Rated 5 out of 5 stars

Sharrocks have provided our business insurance since 1998 . They have always provided a bespoke service making sure they find the best and most suitable insurance . Before we renew our policies Sharro... See more

Rated 5 out of 5 stars

Everyone who I have dealt with at Sharrocks Insurance have been very helpful and efficient in handling any queries I might have had. I think they have been dealing with my property insurances for abou... See more


Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Home Insurance Agency
  5. Landlord Insurance Company
  6. Liability Insurance Company

Written by the company

Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,757)

218 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

It was easy but the lady used a headset…

It was easy but the lady used a headset and it was very difficult to understand her and I could hear all the office background noise. Most off-putting. But the actual payment process was flawless

March 5, 2026
Sharrocks logo

Reply from Sharrocks

Thanks for taking the time to provide this feedback. We really appreciate it. We are already exploring ways to improve this. Thanks again

Rated 5 out of 5 stars

Thank you Morgan

Morgan sorted out all the queries I had for our holiday Lodge insurance professionally and efficiently and was very reassuring and knowledgeable. Sharrocks are a rare breed in the insurance world as you can always speak to the same person. Thank you Morgan, you have been very helpful.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Telephone request

Always friendly and helpful service and queries always answered with 'a smile' and responses and requests dealt with immediately. Highly recommend Sharrocks

February 12, 2026
Rated 5 out of 5 stars

Everyone who I have dealt with at…

Everyone who I have dealt with at Sharrocks Insurance have been very helpful and efficient in handling any queries I might have had. I think they have been dealing with my property insurances for about 10 years now and I will have no hesitation in going back to them in future years. Colin Young

February 2, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look