Sharrocks Reviews 

3,757
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, kind, and professional throughout every single interaction and phone call. Advisors consistently provide very clear guidance, ensuring that people thoroughly understand their policies and receive prompt assistance. Some people also felt that the remarkably straightforward renewal process makes managing annual policies entirely hassle-free and smooth. Consumers note that the excellent level of coverage is consistently paired with very competitive and reasonable pricing options. Reviewers highlight the reliable ongoing support and express absolute confidence in the expert insurance services delivered daily.

What people talk about most

Staff

Customers report positive experiences with staff, highlighting helpful and friendly service during phone... See more

Service

People report high satisfaction with the service, highlighting efficient and professional assistance from... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being helpful,... See more

Price

Reviewers highlight positive aspects of price, consistently reporting great rates and competitive quotes for... See more

Response time

Consumers find response time to be extremely positive and efficient. Reviewers frequently highlight friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more

Rated 5 out of 5 stars

We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. Th... See more

Rated 5 out of 5 stars

Sharrocks have provided our business insurance since 1998 . They have always provided a bespoke service making sure they find the best and most suitable insurance . Before we renew our policies Sharro... See more

Rated 5 out of 5 stars

Everyone who I have dealt with at Sharrocks Insurance have been very helpful and efficient in handling any queries I might have had. I think they have been dealing with my property insurances for abou... See more


Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Home Insurance Agency
  5. Landlord Insurance Company
  6. Liability Insurance Company

Written by the company

Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,757)

219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

After my insurance company , cancelled my policy after 16 years when I moved , they sorted out a policy to suit my needs

December 12, 2025
Rated 4 out of 5 stars

Maddie specifically was great

Maddie specifically was great. She contacted me and apologised for a mid term change to the policy at time of signup. Slightly annoyed that the cover is no longer as good but cannot fault Maddie. Also got a good price on my policy.

December 11, 2025
Rated 5 out of 5 stars

Great communication

Even when I didn't understand the policy wording too well, Cher-Marie went through it with me and explained exactly what I was covered for. Nothing was too much for her. Plus she rang me back when I left a message asking if she would.

December 5, 2025
Rated 5 out of 5 stars

Competitive insurance quotes

I came across Sharrocks online when I needed a quote for a commercial building, which I was having difficulty getting. They provided me with one swiftly along with quotes for two apartments I had. The fact that I was dealing with one person was a big bonus for me the quote provided was very competitive. I have since put three more properties with them all dealing with the same person, all competitive quotes.

December 1, 2025
Rated 5 out of 5 stars

Highly recommend

Very approachable, listens to clients needs and matches products to match as best as possible. Professional, great communication and efficient.

Would highly recommend.

November 14, 2025
Unprompted review

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