Ordered a Braun Replacement Motor Unit for Pulsonic and Series 7 shaver on Nov 2 via Amazon. Shipping ($5.99) was fast and it arrived Nov 8. Item was exactly as advertised and appears to be a genuin... See more
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The description and compatibility of the outer foil and inner blades is 100 percent correct for my Panasonic shaver. I had a question about a comment I had seen about my part being out of stock but... See more
I thought I was going to have to live and shave without this important and precise guide. Seeing that shaveroutlet had the exact 2mm guide for my Remington shaver made me really happy. Thanks. Hop... See more
I was able to find and purchase the genuine original Philips Norelco SH91 Replacement Shaver Heads which I had been looking for for my rotary razor. Lately, they seem to have been difficult to come by... See more
Company details
Written by the company
The Ultimate Shaver Source: We are one of the largest sellers of electric shavers and parts in the world. We sell parts for almost any shaver made in the last 30 years. Whether you need a new shaver head, batteries, cord, trimmer or just about any other part... we have it. We also have a wide selection of new and factory refurbished shavers, beard, mustache trimmers and hair clippers. If you require a repair to your shaver and can't do it yourself, let us know and we can give you a free estimate.
Contact info
32780, Titusville, United States
- 321-269-7724
- info@shaveroutlet.com
- shaveroutlet.com
4.6
Excellent
129 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Did not work. No refund. Horrible customer service.
I debated buying a new Series 9 or reviving my Braun. My old shaver works fine when plugged in, but the batteries no longer charge. I decided to invest $60 to refurbish my shaver with a new circuit board and batteries. I watched the installation video on this very page, the only instructions I was provided and carefully followed each step. No dice. Does not work. At all. When I replaced my old circuit board, it works fine plugged in. When I examined the new circuit board, I noticed significant burns on the front and back.
I called shaveroutlet to report the problem and they blamed me for not removing a tiny blue adhesive from the circuit board that resulted in the short circuiting of the unit. They offered no further support and refused any refund, despite that nowhere in their instructions did they make any mention of the blue adhesive.
So I'm out of luck and out of $60. Do not buy. Do not trust. Horrible customer service.
August 25, 2017
Unprompted review
Reply from Shaver Outlet, Inc.
As with all electronic repairs, a significant level of knowledge is needed to perform circuit board replacement. This knowledge includes removing protective coatings placed over contact points in the factory and more. Please know your level of ability before attempting repair that you are not familiar with. Additionally, we are available to answer your questions before attempting your repair before you damage a product. Unfortunately, items damaged by the user are not returnable
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Shipper picked USPS as shipping method. I paid for shipping. Package was delivered to wrong address. USPS claims package was delivered, but to where? ShaverOutlet refused claim.
April 11, 2016
Unprompted review
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