Shawncraft Reviews 836

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the material and designs of the t-shirts, often noting their thickness and comfort. Many consumers are also impressed with the exceptional customer service, highlighting the company's responsiveness and willingness to resolve issues like incorrect sizing or printing flaws by sending replacements free of charge. The ordering process is generally smooth, and many people express satisfaction with their purchases, often planning to buy again. However, some customers also noted issues with the delivery service, experiencing delays or non-delivery of their orders. A few reviewers mentioned receiving items with incorrect sizing, despite ordering their usual size, and some reported discrepancies between the product color and the website image.

What people talk about most

Product

People report positive experiences with the product, often praising the excellent quality of the t-shirts,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of the t-shirts,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the prompt, helpful, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction with their... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise prompt delivery, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was sceptical at 1st as I didn't realise the item was coming from China but my item arrived within 2 weeks. I had a couple of enquiries regarding shipping and someone always got back to me very quic... See more

Rated 5 out of 5 stars

Like a few,slightly sceptical originally as I'd seen the ad on Facebook but they have been excellent in all my dealings with them. The shirts are a very good quality and fits are good. Delivery can... See more

Rated 5 out of 5 stars

Unbelievable customer service! I’d left a review just to say the sizes run large and they’ve reached out to me & sent a smaller size free of charge! I was gutted when the original arrived as they a... See more

Rated 5 out of 5 stars

LOVE THIS PLACE! Cute designs, great quality, and outstanding customer service. I usually don't order from companies that I see randomly on Facebook. I have been burned before- buying something from... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

836 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent quality and comfort; excellent cus. svc.!!

I pretty much buy nothing but t-shirts and thus have dealt with many, many different vendors. My experience with this store has been very enjoyable from start to finish. Their customer service has been absolutely first-rate, and I’m more than impressed with the quality, design, and comfort of the three t-shirts I’ve gotten from them. Truly, I couldn’t be more pleased! I will continue to buy more t-shirts from them, as they look great and are super comfy. The only tip I have is that you might want to buy your shirts one size up, as the shirts seem to run a bit small (but maybe it was just me lol). In any event, you simply can’t go wrong with this store!

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a sweatshirt that ended up…

I ordered a sweatshirt that ended up being smaller than I pictured. I reached out to Shawn to see if I could return the sweatshirt for one size larger, and he graciously offered to send me the new sweatshirt free of charge. He even let me keep the old one! I truly appreciate this level of service, I will have full confidence buying from them in the future!

March 30, 2026
Unprompted review
Rated 4 out of 5 stars

Customer service and product quality

At first, I thought I was ordering from a local company, so when I placed the order and it said it was coming from China, I was a bit skeptical to be honest. And when I followed the tracking, it said it had arrived (with a time stamp) but no package, so I was bummed. I sent an email to support thinking I wouldn't hear anything back but I received a response within a few hours. I was shocked to receive a reply at all. Anyway, all to say, I got the goods and I was really impressed to be replied to by a human and not a bot. Ordering online these days is sketchy but I would 100% recommend ShawnCraft. The quality of their product is also top notch, so I will definitely be ordering again!

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Quality of shirt and prints are awesome

I'm in Canada and my T-Shirts arrived in a few weeks. The quality of the shirts are awesome, nice thick cotton and a high quality print (they will not peel). A size of one of the shirts was too small and they're sending a new size free of charge. Really great experience and I'll be surely purchasing again.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the wrong size

I ordered the wrong size. They immediately corrected the issue by sending me out the correct size. I have not received it yet. But that kind of service is great!
Was also Impressed with the quality of the garment. 3

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

high quality print and material

high quality print and material. love the product and got a lot of compliments wearing it (my otter sweat shirt with yellow cap). customer service was also great

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

The quality of the material is…

The quality of the material is excellent and my first day wearing one of the shirts saw many compliments on the gorgeous print. I bought 6 and love them all. The customer service is awesome too!

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

cool shirt

cool shirt, the distressed look is my favorite and its good quality. i would give this vendor 5 stars because of quality and accurate description, plus they communicated with me frequently after learning the delivery was a day or so late.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 Experience Every Time!

I have ordered from this company a few times and it's always a great experience!! Fast Shipping and they always have amazing and PERSONAL Customer Service!! Not to mention their products are the best quality! I'm always laughing when I wear their shirts around and it gives others the giggles too! 10/10 Experience!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered a sweatshirt for my partner and it looked amazing and good quality quick shipping. There were some issues we had with the stiching but the amazing team were really helpful and replaced the item. Thanks guys loving your designs

March 30, 2026
Unprompted review

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