Shawncraft Reviews 836

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the material and designs of the t-shirts, often noting their thickness and comfort. Many consumers are also impressed with the exceptional customer service, highlighting the company's responsiveness and willingness to resolve issues like incorrect sizing or printing flaws by sending replacements free of charge. The ordering process is generally smooth, and many people express satisfaction with their purchases, often planning to buy again. However, some customers also noted issues with the delivery service, experiencing delays or non-delivery of their orders. A few reviewers mentioned receiving items with incorrect sizing, despite ordering their usual size, and some reported discrepancies between the product color and the website image.

What people talk about most

Product

People report positive experiences with the product, often praising the excellent quality of the t-shirts,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of the t-shirts,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the prompt, helpful, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction with their... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise prompt delivery, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was sceptical at 1st as I didn't realise the item was coming from China but my item arrived within 2 weeks. I had a couple of enquiries regarding shipping and someone always got back to me very quic... See more

Rated 5 out of 5 stars

Like a few,slightly sceptical originally as I'd seen the ad on Facebook but they have been excellent in all my dealings with them. The shirts are a very good quality and fits are good. Delivery can... See more

Rated 5 out of 5 stars

Unbelievable customer service! I’d left a review just to say the sizes run large and they’ve reached out to me & sent a smaller size free of charge! I was gutted when the original arrived as they a... See more

Rated 5 out of 5 stars

LOVE THIS PLACE! Cute designs, great quality, and outstanding customer service. I usually don't order from companies that I see randomly on Facebook. I have been burned before- buying something from... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

836 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love the product and the service!

The t-shirt i ordered was much higher quality than I anticipated and it totally matches my vibe. The customer service was fantastic when they discovered the package didn't initially make it to me when it got lost in shipping. I would buy from them again!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly Brillaint

Honestly Brillaint.

First - the t shirts fit true to size but the quality is brillaint . really goog, high quality cotton!

Second - we had to exchange as my partner wanted a slightly looser fit and they were so quick, with great comminication!

Finally - brillaint designs!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

LOVE

LOVE, LOVE, LOVE my shirt. The fabric is outstanding. I'm certain it will be around for many washings. The blue color is a lovely shade of blue and the logo I chose is vibrant.

March 27, 2026
Unprompted review
Rated 3 out of 5 stars

Pretty good

No shipping confirmation but the shirts do arrive eventually. I'm pretty sure designs are stolen and I kinda doubt they are actually Comfort Colors blanks but they're fine t shirts for the price.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Really fun T-shirt!

Really fun T-shirt! I absolutely love the design and the quality of the shirt is very good. I had a problem with the sizing on the first order (too big) but the company responded by sending me a smaller size that fits perfectly! Shipping was great and I really appreciated the replacement shirt that was provided very easily. Get one! They are great conversation starters!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

A great and kind experience

I discovered Shawncraft on Instagram and decided to take a look at their shop: the designs are funny, nice and cool, and so are the fabrics! I ordered two t-shirts (the Spooky Island ones) in two different sizes and, since one of the two was too big for me, I wrote to them in order to understand how to ship it back and receive another one in the correct size. They answered me to keep it, and that they would have shipped the correct one for free. Great customer service for sure. As for the fabrics of the t-shirts, they are not so thin and the prints are of good quality. The size chart on their website is realiable.
I would, and will, definitely buy from them again! Useful information: I bought from Italy and the package came in 12 days.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

I was going to buy from this company

I was going to buy from this company, but did my research. They are stealing artist’s designs. They claimed this company as theirs, but haven’t sent any proof to trustpilot and the reviews are all organic, not verified. So I wonder how many of the good reviews are fake. They are in Hong Kong, but say they are a small run company and they imply they are American or English. Looking elsewhere.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Customer services was amazing

Customer services was amazing! The shirts are longer than I expected, so just be knowledgeable of that. Good quality shirt. I’m a 5’7 female. Would be good with leggings to help cover the bum.

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from them at all cost

Stay away from them at all cost. I have ordered a shirt from them not knowing they are from China. Shawn craft - you would have thought it was a local family business but it was misleading. I can't receive my shirt due to the useless courier company that they used believed the address is undeliverable. I have contacted them but they told me to contact the courier company on my own and I have tried but you can't talk to anymore nor chatting with a real person, I couldn't change th address or get them to redeliver. And Shawn customer service told me they can compensate me $5 if I proactively tried to solve this on my own. Wow that's amazing. I am now trying to get a refund from PayPal.

March 26, 2026
Unprompted review
Rated 4 out of 5 stars

Great quality Ts

Great quality Ts. Sizing is quite big but contacted customer service and they swiftly sent out an exchange. Quick response, no problems.

March 6, 2026
Unprompted review
Rated 4 out of 5 stars

Overall good

I ordered thirteen T-shirts and one sweater from them and they quickly came divided in two seperate packages. Omw thing that confused me is that the packages came with two different shipping businesses but it was still quick. The shirts are of great fabric quality.
Unfortunately two of the items were wrong, the sweater was a completely different one that was clearly poorly AI generated and one T-Shirt had seemingly the correct print but something about it looked odd to me.

So I visited their website again and the print was indeed different. The one I received looked like it was an AI replica of the one shown on their website. I contacted them and they replied that they would send me a new package with the correct items immediately, I didn't need to pay any shipping.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

excellent service

Had a minor issue with a t-shirt (others were absolutely amazing) and a replacement was offered immediately without a request being made.

Advise given to help prevent the issue reoccurring

Excellent service - would highly recommend

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Will order again!

Very good quality shirts that fit the way they should! Ordered for myself and family and I think their gonna love them as much as I do!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Love my t-shirts

I've ordered from this company 2 times. I've received my product and the quality of the items is definitely what you pay for. The only thing is, items are shipped from China so they take a bit to show up. To clarify, owhere on their website it says is fast shipping but if you order, beware it will take a few weeks to get your product

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and excellent customer service

Great quality! Excellent customer service. Took about 2 weeks to receive from order date (in US). I was worried at first when I saw it was coming from China, but when they’ve been great. I had a small issue with one of the shirts and they handled it immediately and with better customer service than I have received from large clothing companies, stateside.

March 24, 2026
Unprompted review

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