Shimu Reviews 587

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality, unique character, and beautiful craftsmanship. Many people are delighted with their purchases, finding them both practical and stylish, and often commend the reasonable pricing. The delivery service is frequently described as smooth, prompt, and efficient, with many consumers appreciating the excellent communication and careful packaging that ensures items arrive safely. Reviewers also consistently commend the company's service, noting the helpfulness of the staff and the personalized approach to customer queries. People appreciate the ease of ordering and the overall positive experience from purchase to delivery.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the great quality of items,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speedy and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, efficient, and... See more

Based on these reviews

Rated 5 out of 5 stars

I absolutely love this cabinet. it's beautifully crafted with a real sense of character and charm. The rich dark wood finish and the decroative details on the sides and top of the cabinet make it a re... See more

Company replied

Rated 5 out of 5 stars

Pippa from Shimu managed to find me the exact piece for my hall. I thought I would have difficulty due to the dimensions, but it is spot on. She was both efficient and very helpful and speedy in commu... See more

Company replied

Rated 5 out of 5 stars

Ordering was very easy. Shimu has a great website where all their stock is beautifully presented. James the owner was very helpful in answering our queries about the product.

Company replied

Rated 5 out of 5 stars

Third time I have purchase from Shimu & each time I've been very happy with every stage from ordering to delivery. Love my new black lacquer two drawer, two door cupboard.

Company replied


Company details

  1. Furniture Store
  2. Antique Furniture Store
  3. Rustic Furniture Store

Written by the company

Shimu is the UK's leading specialist in handcrafted oriental and Chinese antique furniture, lighting and homewares. We offer a huge range of both handcrafted, solid wood furniture in an oriental style and restored Chinese antiques. Through our experienced delivery partners we offer a 2 man delivery service throughout the UK and Ireland to room of choice. We take pride in providing a high standard of personal service to all our customers.

Details of Shimu's service

Written by the company

Free delivery on orders over £1000
Free UK mainland delivery when you spend £1000 or more on furniture, antiques or accessories.
Flexible returns with 14 day cooling off period
If you decide not to keep an item simply let us know within 14 days of receiving it. You'll need to pack it back up for return but we can arrange collection if you prefer and refund you in full for the item once we receive it safely back. Excludes 'made to order' pieces.

Contact info

5.0

Excellent

TrustScore 5 out of 5

587 reviews

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Rated 5 out of 5 stars

Excellent Company…

This is the second piece of furniture I’ve bought from Shimu and I’m really pleased. It is well made, reasonably priced and delivered on time with good communication

March 23, 2026
Rated 5 out of 5 stars

great lamp

From the first moment I approached the company, I was treated in a friendly yet professional manner. Philippa was supportive, ready to answer any question and followed me through the process. in an efficient manner

January 8, 2026

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