UPDATES.05.2023 at 14:15 ,of course she called me at at 14:26 , THANKS TO MANAGER THAT REALLY ACTING IN PROFESIONAL WAY I hope that you will continue like that NO ONE HAVE TO BE DISCRIMINATE OR GE... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
UPDATES.05.2023 at 14:15 ,of course she called me at at 14:26 , THANKS TO MANAGER THAT REALLY ACTING IN PROFESIONAL WAY I hope that you will continue like that NO ONE HAVE TO BE DISCRIMINATE OR GE... See more
Company replied
I have been a client of Shine bank since the month of May 2023. I am very much satisfied with their services and the most important thing for me is that all the advisors speak English. This is somethi... See more
Just had a bodywork repair done by them on my car..forgot the operators name but he was brilliant..Great repair & bodywork looks good as new..I'm extremely satisfied & would highly recommend this comp... See more
Company replied
My experience with Shine was amazing. I registered for a micro company previous month and it went as smooth as possible. And the support was amazing. I had the pleasure to talk with 2 support age... See more
Written by the company
Written by the company

122 rue Amelot, 75011, Paris, France
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 5% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple and quick - thank you. I feel it's superb value for money

Reply from Shine
The subscription was very fast and easy, can't wait to use the different functions

Reply from Shine
Service client très réactif. Application user friendly avec des composants très utiles comme association des factures aux lignes d’opérations bancaires. De même pour la possibilité d’effectuer un export pour mon comptable.
J’apprécie aussi les notifications instantanées des paiements et la possibilité d’émettre des factures aux clients depuis mon compte Shine.

Reply from Shine
Inscription relativement simple. Retour très rapide des équipes Shine lorsqu'on a des questions. Simple à utiliser au quotidien.

Reply from Shine
Good services and quick reply. Really helpful services
Good experience to join your services
Thank you
Excellente communication, rapide et efficace
Déplorable le service client SHINE.
Suite à la création d'une entreprise il y a un mois, j'ai ouvert un compte en ligne shine, et alimenté celui-ci.
Alors que des transactions étaient en cours type virement pour des fournisseurs, mon compte a été brutalement bloqué.
La raison Shine me demande de leur communiquer ma dernière attestation URSSAF, je pensais pourtant avoir à faire à des experts.
Je ne comprends pas déjà cette procédure et ces méthodes de bloquer un compte ainsi que toutes les opérations en cours, car on parle là bien de compte pro.
Ensuite les experts de Shine devraient se former un peu plus aux formalités de création d'une entreprise, en effet les services URSSAF ne sont disponibles qu'à partir de l'embauche du premier salarié, et la création d'un compte URSSAF intervient que 4 à 6 semaines ensuite après cette embauche, en cette période de covit des délais sont certainement rallongés, sachant que nous venons de faire tout récemment nos déclarations préalable à l'embauche.
Comment osez-vous donc bloquer un compte pro, en exigeant une attestation URSSAF pour une société qui vient d'être créé.
j'avais été pourtant était emballé dans un premier temps par cette banque en ligne mais là je suis totalement déçu avec, des fonds de plusieurs milliers d'euros bloqués.
Je ne peux que constater l'amateurisme de #Shine d'autant plus qui n'existe aucun numéro de téléphone pour les contacter.
Deplorable SHINE customer service.
Following the creation of a company a month ago, I opened an online shine account, and funded it.
While transactions were in progress such as wire transfers for suppliers, my account was brutally blocked.
Reason Shine asks me to communicate to them my last URSSAF certificate, I thought, however, that I had to deal with experts.
I do not already understand this procedure and these methods of blocking an account and all operations in progress, because we are talking about pro account.
Then Shine's experts should be trained a little more in the formalities of setting up a business, in fact URSSAF services are only available from the hiring of the first employee, and the creation of a URSSAF account occurs 4 to 6 weeks after this hiring, in this period of covit times are certainly extended, knowing that we have just made our declarations very recently before hiring.
How dare you therefore block a professional account, by requiring a URSSAF certificate for a company that has just been created.
I had however been excited at first by this online bank but there I am totally disappointed with, funds of several thousand euros blocked.
I can only note the amateurism of #Shine all the more since there is no phone number to contact them.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.