Shinysmileveneers Reviews 

2,832
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the customer service team for being exceptionally attentive, professional, and helpful throughout the entire impression process from start to finish. People note that the product is comfortable, looks completely natural, and significantly helps restore their confidence when smiling in public. Some reviewers were not happy with the product durability, mentioning that the veneers began to crack, break, or fall apart after only a short period of use. A few other people also felt that dealing with warranty service or requesting replacements for damaged items could sometimes be frustrating and slow.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the veneers fit very well and are comfortable.... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are responsive and... See more

User experience

Consumers find user_experience to be largely satisfying, highlighting that the ordering and purchasing... See more

Quality

Customers had positive experiences with quality, highlighting that the veneers fit comfortably and look very... See more

Service

Reviewers mention positive feedback about service, describing the overall experience as helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my veneers on July 25, 2026 and I love them!!! Some advice that I would like to give to anyone who is looking to get them would be to make sure you choose the right color for your age and s... See more

Rated 5 out of 5 stars

It took quite a few attempts to get my impressions approved but customer service was very helpful all the way through. They even gave me upgraded expedited shipping since its taken 2 months to get the... See more

Rated 5 out of 5 stars

Great customer service. Very fast getting back to me. All of my answered quickly. Customer service was very helpful.

Rated 5 out of 5 stars

I was on the fence for a long time, and watched a lot of YouTube videos about ShinySmile as I tried to make up my mind. My teeth are quite dull (not brown but not white) and worn down from y... See more


Company details

  1. Health & Medical

Written by the company

Shiny Smile Veneers are natural looking, custom made removable dental veneers that fit perfectly over your teeth to help improve your smile. Meticulously crafted using modern technology and good old-fashioned attention to detail, Shiny Smile Veneers will give you the perfect smile you’ve always dreamed of. Our top quality removable veneers help improve the color, shape, size, length, and misalignment of teeth that compromise the overall beauty and precision of your smile.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,832)

2,120 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good!!

So far so good!!! I was nervous as my teeth are in terrible shape 😭 But I sent my impressions in, they’ve been accepted, and now I’m just waiting for them to come!!! I’m so excited to see a smile that doesn’t look like my teeth are fighting each other. Thank you Shiny Smile Vaneers!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I have been shopping for a better smile and after searching what seemed hundreds of companies for months I can finally say with great confidence I have found shinysmileveneers as my goto company for the smile I was searching for so long. There were some complications on my part in the beginning on making the impressions and shinysmileveneers customer support was on spot in helping me out, they are so patient and willing to help at every step on attaining my smile and making sure everything goes smoothly. I cant wait to my order to arrive. I just like to say Shinysmileveneers, I highly recommend you to anyone who is looking to get that great smile and so happy I found you!!!!

July 20, 2026
Unprompted review
Rated 4 out of 5 stars

No Missing Teeth

I had some difficulty getting good impressions at first, but the instructional videos and customer support were very helpful, and I was eventually able to make acceptable impressions.
When I received my new veneers, I was pleased with how well they fit and how natural they looked. The only issue is that my bite alignment in the back causes the upper veneers to lift slightly, although I haven’t tried to adjust or remedy that yet.
I was disappointed that I can’t eat while wearing the upper veneer. Since I don’t have back molars on top the veneers tend to press up into my gums when I bite down, making them uncomfortable for eating.

Overall, the veneers are reasonably priced, look great, and the customer support was excellent.

June 20, 2026
Unprompted review
Rated 4 out of 5 stars

I don’t normally write reviews but…

I don’t normally write reviews but these gave me more confidence than I ever thought I’d have. They fit perfect, look natural I love them. The warranty is top notch. Way to get me back out there shinysmiles.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

They are amazing!

Wow, what a product! I have been using Shiny Smile Veneers for years now and I love it! The quality is amazing, the customer service is amazing and they make me feel confident every time. Would highly recommend to anyone looking to change their life

July 19, 2026
Unprompted review
Rated 4 out of 5 stars

Great Initial Process So Far!

I have only completed the initial process to create an impression for my bottom teeth. There were clear instructions both written and a step by step video. Upon my 1st attempt with an impression that I emailed to them, they responded it was not usable. The package included more supplies to complete a couple other impressions, which helped. So far it has been a smooth & simple process & awaiting my actual veneers now.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Shiny Smile Veneers…

My experience with Shiny Smile Veneers has been amazing! From the beginning of the process the customer service folks have been in constant contact with updates and important information. They made everything so easy! They also offer a step by step video guide on how to make the impressions, which, for me, was extremely helpful. I will be recommending this company to anyone in the market for a beautiful smile!

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Life Changing

I recently purchased a set of top veneers for my 25 year-old son. He was missing 3 teeth in the front, and had visible cavities on almost every tooth. It was a heart-breaking site to see, and was certainly affecting his ability to secure jobs, and have a healthy social life. Shiny Smiles customer service worked with us to make the impressions, and get photos of his existing teeth. When we received the veneers, I couldn't believe how natural and great the looked and fit. I actually compared photos of him at 14 with his teeth intact, to today with the veneers, and you can't tell that they are not his natural teeth. We are going to order a backup set and also get the bottoms done now for a perfect match. It has changed his life. Thank you Shiny Smiles.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Huge confidence booster

Huge confidence booster! Great fit! I have had a couple cracks in mine but dealing with customer service was easy with pics and videos of issues and then made right.
Thank you!

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Getting beautiful teeth without leaving home

The process to get your new ShinySmile Vaneers is so easy and the company is there to help you get it right. After receiving my ShinySmile veneers and putting them on for the first time I couldn't believe how good they look and that I could smile again without the embarrassing yellow and missing teeth. In conclusion if you want to change your outlook and enjoy beautiful looking teeth i highly recommend getting ShinySmile Veneers!

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Finally received my full set of veneers…

Finally received my full set of veneers and they are exactly what I needed to regain some confidence. They are not perfect but a lot better than the shape my teeth are in now. They will hopefully get me through until I can afford implants. They are very thin and I can’t eat with the bottoms in but overall I’m satisfied with my purchase. Customer support is great too.

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

In my experience

In my experience, this company marketed DIY veneers as being easy to do at home, either by yourself or with the help of one of their specialists. That was not my experience at all.
What they didn't make clear was how difficult it can be to get an accurate dental impression. The impression has to be almost perfect for the veneers to be made correctly. When my impression wasn't accepted, they sent me another kit, and then another one, dragging out the process instead of completing my order.
By the time I had gone through multiple impression kits, more than 14 days had passed. I was then told I was no longer eligible for a refund. As a result, I ended up without my money and without veneers. Even though their reviews appear to be good. It is deceiving. I am going to consult a lawyer to try and get my money back. My dumb ass paid the full amount by accident . Now I am having to tell social media the BBB an who ever else as a victim. Please 🙏 for me ...

July 14, 2026
Unprompted review
Shinysmileveneers logo

Reply from Shinysmileveneers

Hi there,

We’re genuinely sorry that the impression process became so frustrating and that you were left feeling as though you had neither the veneers nor a fair resolution.

We do maintain a high standard when reviewing impressions because the final veneers can only fit properly if the teeth, gumline, and surrounding dental structure are captured clearly. Accepting an impression that does not meet those requirements would greatly increase the risk of producing veneers that fit poorly or cannot be worn comfortably.

We gain nothing from making the process difficult. Our goal is to make it as manageable as possible from home, with step-by-step instructions, specialist guidance, and additional impression supplies when needed. As you mentioned, replacement kits were provided so you could continue trying without being charged for those additional materials.

Our 14-day cancellation policy is intended for customers who decide to cancel before beginning or progressing through the custom process. Once impression materials have been used and the lab has begun reviewing and working on the order, the situation must be assessed under the applicable cancellation, refund, or escalation terms.

Unfortunately, we have not been able to locate an account under the name used for this review, so we cannot verify what happened or review the options available in your specific case.

Please respond to the information request sent through Trustpilot. Alternatively, email us with a screenshot of this review and your order details. Once we locate your account, a supervisor from our Escalations Department will personally review the full history and work with you toward a fair resolution as quickly as possible.

Rated 5 out of 5 stars

I couldn't be happier...

I went through a long process, frustrating at times...I even thought of bailing out a couple of times...I am so glad I hung in there...Mine fit perfectly and look better than I could have ever expected...I can't help from smiling in everyone's face...Thank you Shiney Smile....

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my new smile

I absolutely love my new smile! It took some time. I was uncomfortable with the first set so I ordered a new set and they were so worth the wait! They also gave me some great deals for leaving a review. If you’re insecure about your smile I would definitely consider Shiny Smile. I couldn’t be more happy!

July 17, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look