Shinysmileveneers Reviews 

2,802
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,094 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, noting how the veneers fit perfectly and significantly boost their confidence, enabling them to smile naturally. Many people praise the exceptional customer service, describing staff as professional, knowledgeable, and very helpful, providing prompt responses and clear guidance. However, some customers also noted challenges with the impression process, mentioning that it often took multiple attempts for approval and that requirements were not always clear. A few other people experienced issues with veneer durability or fit, and some reviewers reported difficulties with customer support concerning remakes or refunds.

What people talk about most

Product

Consumers find the product to be positive, with many expressing satisfaction with the veneers' ability to... See more

Customer service

Users describe positive interactions with customer service, highlighting the staff's professionalism,... See more

User experience

People report positive experiences with the user experience, often describing the process as easy, smooth,... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with how well their... See more

Service

Reviewers mention positive feedback about service, highlighting the professional and helpful support received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been really happy with my Shiny Smile Veneers. They’ve given me a smile I feel proud to show, and I’m much more confident and less self-conscious about my appearance. I actually enjoy smiling in... See more

Rated 5 out of 5 stars

SHINYSMILES veneers along with, 'CLEO' provided me an (A#1) professional, knowledgeable and punctual customer service. Entire process was as their 'valid/actual' website SHINYSMILES stated.... See more

Rated 5 out of 5 stars

They reply fast , they answer when you call. They update you on your questions. I paid for two week shipping I’m currently waiting to receive them . Will update once I get my vaneers

Rated 5 out of 5 stars

The communication was excellent! I knew when everything was being shipped and had all the information I needed to know to make the impressions here at home. Update: I received the veneers and they f... See more


Company details

  1. Health & Medical

Written by the company

Shiny Smile Veneers are natural looking, custom made removable dental veneers that fit perfectly over your teeth to help improve your smile. Meticulously crafted using modern technology and good old-fashioned attention to detail, Shiny Smile Veneers will give you the perfect smile you’ve always dreamed of. Our top quality removable veneers help improve the color, shape, size, length, and misalignment of teeth that compromise the overall beauty and precision of your smile.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 91% of negative reviews

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4.6

All reviews

(2,802)

2,098 reviews in the last 12 months

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Rated 4 out of 5 stars

Great Initial Process So Far!

I have only completed the initial process to create an impression for my bottom teeth. There were clear instructions both written and a step by step video. Upon my 1st attempt with an impression that I emailed to them, they responded it was not usable. The package included more supplies to complete a couple other impressions, which helped. So far it has been a smooth & simple process & awaiting my actual veneers now.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Shiny Smile Veneers…

My experience with Shiny Smile Veneers has been amazing! From the beginning of the process the customer service folks have been in constant contact with updates and important information. They made everything so easy! They also offer a step by step video guide on how to make the impressions, which, for me, was extremely helpful. I will be recommending this company to anyone in the market for a beautiful smile!

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Life Changing

I recently purchased a set of top veneers for my 25 year-old son. He was missing 3 teeth in the front, and had visible cavities on almost every tooth. It was a heart-breaking site to see, and was certainly affecting his ability to secure jobs, and have a healthy social life. Shiny Smiles customer service worked with us to make the impressions, and get photos of his existing teeth. When we received the veneers, I couldn't believe how natural and great the looked and fit. I actually compared photos of him at 14 with his teeth intact, to today with the veneers, and you can't tell that they are not his natural teeth. We are going to order a backup set and also get the bottoms done now for a perfect match. It has changed his life. Thank you Shiny Smiles.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Huge confidence booster

Huge confidence booster! Great fit! I have had a couple cracks in mine but dealing with customer service was easy with pics and videos of issues and then made right.
Thank you!

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Getting beautiful teeth without leaving home

The process to get your new ShinySmile Vaneers is so easy and the company is there to help you get it right. After receiving my ShinySmile veneers and putting them on for the first time I couldn't believe how good they look and that I could smile again without the embarrassing yellow and missing teeth. In conclusion if you want to change your outlook and enjoy beautiful looking teeth i highly recommend getting ShinySmile Veneers!

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Finally received my full set of veneers…

Finally received my full set of veneers and they are exactly what I needed to regain some confidence. They are not perfect but a lot better than the shape my teeth are in now. They will hopefully get me through until I can afford implants. They are very thin and I can’t eat with the bottoms in but overall I’m satisfied with my purchase. Customer support is great too.

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

In my experience

In my experience, this company marketed DIY veneers as being easy to do at home, either by yourself or with the help of one of their specialists. That was not my experience at all.
What they didn't make clear was how difficult it can be to get an accurate dental impression. The impression has to be almost perfect for the veneers to be made correctly. When my impression wasn't accepted, they sent me another kit, and then another one, dragging out the process instead of completing my order.
By the time I had gone through multiple impression kits, more than 14 days had passed. I was then told I was no longer eligible for a refund. As a result, I ended up without my money and without veneers. Even though their reviews appear to be good. It is deceiving. I am going to consult a lawyer to try and get my money back. My dumb ass paid the full amount by accident . Now I am having to tell social media the BBB an who ever else as a victim. Please 🙏 for me ...

July 14, 2026
Unprompted review
Shinysmileveneers logo

Reply from Shinysmileveneers

Hi there,

We’re genuinely sorry that the impression process became so frustrating and that you were left feeling as though you had neither the veneers nor a fair resolution.

We do maintain a high standard when reviewing impressions because the final veneers can only fit properly if the teeth, gumline, and surrounding dental structure are captured clearly. Accepting an impression that does not meet those requirements would greatly increase the risk of producing veneers that fit poorly or cannot be worn comfortably.

We gain nothing from making the process difficult. Our goal is to make it as manageable as possible from home, with step-by-step instructions, specialist guidance, and additional impression supplies when needed. As you mentioned, replacement kits were provided so you could continue trying without being charged for those additional materials.

Our 14-day cancellation policy is intended for customers who decide to cancel before beginning or progressing through the custom process. Once impression materials have been used and the lab has begun reviewing and working on the order, the situation must be assessed under the applicable cancellation, refund, or escalation terms.

Unfortunately, we have not been able to locate an account under the name used for this review, so we cannot verify what happened or review the options available in your specific case.

Please respond to the information request sent through Trustpilot. Alternatively, email us with a screenshot of this review and your order details. Once we locate your account, a supervisor from our Escalations Department will personally review the full history and work with you toward a fair resolution as quickly as possible.

Rated 5 out of 5 stars

I couldn't be happier...

I went through a long process, frustrating at times...I even thought of bailing out a couple of times...I am so glad I hung in there...Mine fit perfectly and look better than I could have ever expected...I can't help from smiling in everyone's face...Thank you Shiney Smile....

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my new smile

I absolutely love my new smile! It took some time. I was uncomfortable with the first set so I ordered a new set and they were so worth the wait! They also gave me some great deals for leaving a review. If you’re insecure about your smile I would definitely consider Shiny Smile. I couldn’t be more happy!

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

A Trusted and Professional company to help you smile again.

Shineysmileveneers were an excellent company to work with. Their website made it extremely clear what to do and what to expect.
Their product also, was easy to follow and complete. If the impressions were not accepted they walked me through the next step and included an excellent video.
Customer service was professional and extremely patient with me. I highly recommend this company.

July 17, 2026
Unprompted review
Rated 4 out of 5 stars

The initial stages of the process went…

The initial stages of the process went smoothly. I received the impression kit within a few days as promised. The impression kit was a bit intimidating at first but the the written instructions along with the video put me at ease. I received the product in the expedited time and the fit and look were great.

February 16, 2026
Unprompted review
Rated 4 out of 5 stars

Decent for a temporary solution

I really want to give Shiny Smile Veneers a 5 but how mine turned out, I have to deduct a star. Backstory, I chipped my front tooth, the small chip went up and gave me a gap. The broken exposed side then started to develop a cavity. I am currently saving for implants and didn’t want to spend $2K on 2 crowns that I will just remove next year when I have my implants done. That being said my daughter was getting married and I wanted to be able to smile ( I am a tooth smiler so the cracked front tooth was not going to make me comfortable.) Here’s where Shiny smile comes in. I started seeing ads on my social media and seeing the ads the teeth on others looked great. I end up ordering them and the process is super easy. They send the kit. I send pictures. I do the impressions, send it back. Within days they email me and tell me my impressions are good and we are being put in line for production. It took about 2 weeks to get back which was super fast because they said 3-5 weeks. All of this process… 5 stars, but I received them and that’s where the excitement stopped. The veneer arrived twisted and looked a little demented and were not going in my mouth. I actually decided to put them in warm water to see if that would help and it did. I was able to snap on the veneers but they were super tight and made my mouth and gums hurt especially on one side. My left side fit perfectly but the right side and front are high and in my gums and make it super hard to take out how they sit pressing in my gums. On top of that, my teeth look super big and you can see them when my lip is just normal. I recognize that these cover your natural teeth so yes they are going to be bigger, but they are huge in my mouth. I have been wearing them for 2 weeks as much as possible to be ready for the wedding and I still had a lisp. I still fight the right side to get out of my mouth. I still have 2 spots that are irritated and get littles cuts from them digging in. And I am uncomfortable wearing them more than I need to because they are so big I feel like Jim Carrey in The Mask. So, if you are looking for a temporary cover for say business or personal so that your confidence isn’t shattered by a bad tooth, these are worth it. Just be prepared that they may look a little obnoxious

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

It's nice to smile again : )

First off, I have always had very soft teeth; as years went on, my teeth just got worse to the point of embarrassment. I wanted to smile again. Shinysmiles helped me do just that! The customer service is outstanding. I strongly recommend Shinysmileveneers! "Get your smile on"
Thank you, Shinysmileveneers!

June 28, 2026
Unprompted review

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