Shisha Gear Reviews 601

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Received my order (SGS-13128433303934) in less than 24h, geniune hookah, super well packed, got some presents for free (thank you) as a bonus. Its been a while since an online transaction went... See more

Rated 1 out of 5 stars

I had a very disappointing experience with this website. I received the wrong items, which is why I contacted customer service in the first place. Unfortunately, they didn’t really try to help me a... See more

Rated 5 out of 5 stars

Best spot it UK for online Tangiers, proper coal and Wookah apparatus. Some job to be done on ‘subscription perks’, but I hope my favourite suppliers will keep the prices smartly reasonable to compens... See more

Rated 5 out of 5 stars

I’ve been buying from Sisha Gear UK for over 3 years now and I can honestly say they’ve been consistently excellent. I purchased my shisha, the XKAH set, and all my tobacco from them, and every sin... See more

Company details

  1. Hookah Store
  2. Tobacco Shop
  3. Tobacco Supplier

Written by the company

Shishagear, Starbuzz, Savacco, Fumari, Tangiers, Hookah, Shisha, Apple on Top, Kaloud Lotus, Khalil Mamoon, Al Fakher, Art Hookah, Blazn Burner, Blue Mist, Double Apple, Overdozz, Alpaca, London, UK


Contact info

3.9

Great

TrustScore 4 out of 5

601 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I’ve bought many products of the years…

I’ve bought many products of the years from Shisha Gear with no issues. Once I had a faulty pro cut which they quickly rectified. They often stick hookah products no one else has and as soon as they are released and the best part is they have a loyalty program where your collected points can get you things like free delivery or money off your next purchase.

August 30, 2023
Rated 1 out of 5 stars

This company has not delivered my order…

This company has not delivered my order and does not refund my payment.. It's been 3 months since I ordered, the amount paid is over 70 pounds - what a disgrace & disappointment

Pay attention - there are no google reviews of Facebook reviews available, which is a signal in today's world

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

No issues, great product great service

Fantastic fast delivery no issues, online customer service was very helpful, however I did have issues getting through to the phone number so had to message online messaging but all issues sorted, my products were delivered quickly and safely with no issues when they arrived very happy with my purchase will definitely be using Shisha Gear again

August 2, 2023
Rated 5 out of 5 stars

Good quality

They have original quality products, no fake brands. I've never had a bad experience with them.

July 30, 2023
Rated 5 out of 5 stars

Highly recommended

Always have the stock I want, quick delivery and great communication. Nice people too, have spoken a couple of times for flavour recommendations etc. I highly recommend these guys.

June 12, 2023
Rated 5 out of 5 stars

Would recommend

Dispatch was quick. Unfortunately I encountered a problem with delivery which was not the fault of this company but they offered me a replacement or refund. Customer services is good, they respond to emails unlike lots of companies. I would recommend and buy from them again.

April 23, 2023

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