Shmile Dentist Bromley Reviews 

122
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had a great experience at Shmile. 10/10 customer care upon arrival from the receptionist (sorry I forgot your name sir 😭) And 10/10 delicate care throughout my hygiene appointment with A... See more

Company replied

Rated 5 out of 5 stars

An absolute fantastic experience from start to finish . I called yesterday afternoon explaining I had broken part of my front tooth the receptionist sent me a what’s app link for my photo to be shown... See more

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Rated 5 out of 5 stars

I find this dentist surgery really warm and welcoming I’ve been attending now for over 12 months and have regular check ups and hygiene appointments. Everyone from the receptionist to the hygienist an... See more

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Rated 5 out of 5 stars

Had an extraction today by Dr Ismail Dumenci . I had been putting it off for several months as I have a dread of dentists. Dr Ismail put me at ease straight away he calmed me down explained everythin... See more

Company replied

Company details

  1. Dentist
  2. also in
  3. Cosmetic Dentist
  4. Dental Clinic
  5. Dental Hygienist
  6. Dental Implants Periodontist
  7. Orthodontist

Written by the company

Shmile Dentist Bromley is a private dental clinic located on Bromley High Street, providing high-quality general, cosmetic and restorative dentistry in a modern, welcoming and patient-focused environment. As an independent practice, we are committed to delivering exceptional dental care with compassion, honesty and transparency. Our experienced team takes the time to understand your concerns, explain treatment options clearly and help you make informed decisions about your oral health. We are known for our gentle approach and regularly support nervous patients who may have avoided dental treatment in the past. Whether you are attending for a routine dental check-up, hygiene appointment or a complete smile makeover, our goal is to make every visit comfortable, positive and stress-free. Our services include dental examinations, AirFlow hygiene treatments, emergency dental care, Invisalign clear aligners, composite bonding, porcelain veneers, teeth whitening, root canal treatment, crowns, bridges and dental implants. We also offer direct access hygiene appointments and same-day emergency appointments where available. Using modern digital technology and evidence-based dentistry, we focus on achieving healthy, functional and confident smiles while providing clear treatment plans and transparent pricing. Conveniently located in the centre of Bromley, we welcome patients from Bromley, Beckenham, Chislehurst, Bickley, Hayes, Shortlands, Orpington, West Wickham and surrounding areas. You can call us directly or book your appointment online 24/7 through our website.


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

All reviews

(122)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

It's not every day you get to recommend…

It's not every day you get to recommend someone who's better with their hands than I am 🤣 highly recommend Dr Ismail and Nicola at the SHMILE dental surgery the professionalism and follow up care.

See see you guys soon but not too soon I hope!

Denver

April 2, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Denver, that's high praise indeed! 😂 We're so glad you had such a positive experience with Dr. Ismail and Nicola. We appreciate the fantastic recommendation and hope to see you again soon (but hopefully not too soon 😉).

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Rated 5 out of 5 stars

Amazing work!

I visited Shmile to improve a repair procedure that wasn't done correctly in my home town, caused by an accident I had when I was younger. My case has always been complicated because of the accident, so this was a very difficult task! We discussed options and ultimately ended up reconstructing the teeth that were impacted, maintaining a natural shape and colour I initially wished for.
I couldn't be happier with the results, it's the best my teeth have ever looked, no one can tell that I had the accident and I have a beautiful natural smile!
Thank you to Dr. Ismail and everyone at Shmile!! I can't thank you enough!!!
Rafael

April 8, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Rafael, thank you so much for sharing your experience! We're absolutely delighted to hear that Dr. Ismail and the team were able to help you achieve the smile you've always wanted. Enjoy your beautiful, natural smile! 😊

Rated 5 out of 5 stars

Excellent service

Excellent service. Super friendly staff. They are very thorough and attentive. Great advice and will be back again. They are the new modern way a health premises should be. Open and inviting. Merdol and Metin were brilliant.

April 10, 2024
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Reply from Shmile Dentist Bromley

Thanks Ismail and you for the fantastic review. We're so pleased to hear you had such a positive experience with Merdol and Metin. We strive to provide a friendly, modern, and inviting atmosphere, along with thorough and attentive care. We appreciate your kind words and look forward to welcoming you back again at SHMILE BROMLEY 😊

Rated 5 out of 5 stars

I LOVE THEM ALL

I LOVE THEM ALL
THEY ARE AMAZING

April 10, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

HI Sahsa, That's so wonderful to hear! We truly appreciate your kind words and are happy you had such a positive experience with the whole team! 😄

Rated 5 out of 5 stars

A BIG shout out to Shmile for…

A BIG shout out to Shmile for transforming my smile with composite bonding all thanks to Dr Ismail he’s the boss at it over the moon with my smile and top class customer service throughout the team at Shmile thanks again highly recommend. 🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻

March 25, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Wow, thanks for the amazing shout-out! 🎉 We're very happy to hear Dr. Ismail and the team created a smile you love. Enjoy your new confidence! 😁🙌🏻

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Rated 5 out of 5 stars

Great experience…

Great experience from my consultation to my mock up appointment to my composite bonding procedure. Dr Ishmael is such a lovely guy and Merdel at reception is a darling! I would recommend SHMILE Dentist to everyone, they are great!

March 12, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

That's fantastic to hear! We're so happy you had such a positive experience with Dr. Ismail and Merdel. Thank you for the wonderful recommendation! We appreciate your kind words. 😊

Rated 4 out of 5 stars

Tooth extraction.

I had to have a premolar removed due to an accident with a fruit stone.
The procedure was explained to me and everything went to plan.

February 28, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

We're glad to hear your premolar extraction went smoothly and that you felt well-informed throughout the process. Thank you very much for your review.

Rated 5 out of 5 stars

Unbelievable service from start to…

Unbelievable service from start to finish. Extremely happy with my composite veneers!

March 5, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Billy 🎉 We're delighted to hear you're happy with your composite veneers! Thank you for choosing Shmile Dentist Bromley. We're committed to providing outstanding service from start to finish. 😊

Rated 5 out of 5 stars

Can not recommend them enough! Fantastic!

I left a review on Google, but just in case anyone is looking on TrustPilot I wanted to make sure you'd see how fantastic they are! I had such an amazing experience at Shmile with Dr. Ismail.

I had a back molar that previously had a root canal done on it years ago somewhere else and was just filled with a temporary filling. I sort of put off getting a crown done because they are so expensive (a few months before I found Shmile I was quoted £850 from a different dentist), but then one day the whole front of the filling cracked off!

I went to see Dr. Ismail in Bromley to see what could be done and whether I could do a payment plan etc for the the crown, but he advised me that unfortunately, the tooth was too decayed and it would be better to just remove it. He was completely right because the sides were barely there anymore and the tooth was so soft it was now crumbling, the crown would have hardly lasted, but he was so honest and just wanted me to have the best long-term outcome. He could have easily taken hundreds of pounds off me for a crown (like a different dentist was going to) but he knew this wouldn't have been what was best for me as it wouldn't have lasted long.

So I opted to have it taken out. I honestly felt no pain, even though the tooth ended up being quite complicated to remove as it was so decayed and broken it kept breaking so was hard to pull out. I ended up having it surgically removed with stitches, I didn't feel anything and it all healed beautifully. The aftercare was amazing, I ended up getting the dreaded dry socket, think I had a shisha a bit too early... Which is so horrible, and there is nothing that can be done. But Ismail was so supportive and told me to come in any time for dressings, which helped me with the pain so much.

So to conclude I can not recommend Shmile and Dr. Ismail enough! They are so friendly, it's super clean, they are great at what they do, and something somewhat rare to find nowadays, they put your best interests first and are super honest. Their prices are always very reasonable!

January 30, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Nadia, thank you so much for taking the time to share your wonderful experience with Dr. Ismail at Shmile Dentist Bromley 🌟

Your detailed account of your dental experience is not only appreciated but also incredibly valuable to us. We're delighted that Dr. Ismail could provide you with honest and personalised care, ensuring your long-term dental health was the top priority.

We understand how daunting dental procedures can be, especially when unexpected challenges arise, but we're glad to hear that Dr. Ismail's expertise and gentle approach made the process as smooth as possible for you. Your trust and confidence mean a lot, and we're grateful for the opportunity to have been part of your dental care journey.

Please know that our team is always here to provide support and assistance whenever you need it. Thank you once again for choosing Shmile, and we look forward to welcoming you back in the future.

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Rated 5 out of 5 stars

So friendly & welcoming

So friendly & welcoming! So happy with my composite bonding, would defo recommend

March 1, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Jess. Thank you for your kind words! We're glad you found us friendly and welcoming, and we're delighted you're happy with your composite bonding. Your recommendation means a lot to us! 😊👍

Rated 5 out of 5 stars

Best family based teeth cleaning company

I had the pleasure of meeting such a nice family based dentistry shop. Merdal and Erol their customer service is unmatched they are so bubbly and humbled. Thank you to Dr. Ismail for cleaning all the plaques and tartar of my teeth. I’ve never seen them so clean. Every few months I’ll be going back for their service I can’t recommend it highly enough. They really do care for their customers.

March 9, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Shivam, it's fantastic to hear about your positive experience at our Shmile Dentist Bromley. 😊

We're happy to hear that you felt welcomed as customer service is very important for us. Your recommendation is greatly appreciated, and we look forward to welcoming you back for regular visits. Thank you for choosing us, and as a family business we're committed to continuing to provide a caring service to everyone.

Rated 5 out of 5 stars

A big thank you to the Shmile team


A big thank you to the Shmile team. I went in for composite bonding on 8 of my teeth. My smile is AMAZING. During my consultation Dr Ismail, spent time checking my teeth and also helped me choose the right composite colour for me (I'm 54 so didn't want them Bright White!). Everyone was great and truly a 5 star dental team

February 8, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Jacqueline, we're genuinely grateful for your kind words! 😊 It's wonderful to hear that you're happy with your smile after the composite bonding procedure at our clinic in Bromley. Dr. Ismail and our team are dedicated to providing personalised care, and we're glad we could assist you in choosing the right composite colour. Your satisfaction means a lot to us, and we're honoured by your praise. Thank you for choosing Shmile, and we're here to serve you with care whenever you need us! 🌟

Rated 5 out of 5 stars

Me and my partner recently had teeth…

Me and my partner recently had teeth whitening and Invisalign, we couldn’t have picked a better dentist to go to, everyone was so friendly and nice, we felt very welcome from the second we walked in. Would Definitely recommend these guys to everyone.
Thanks again guys, see you soon
Stace and Ryan :)

February 10, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Stace and Ryan, thank you both so much for your lovely review! Thjank you also for choosing us for your teeth whitening and Invisalign journey. Your recommendation means a lot to us as a local family business. We look forward to welcoming you once more. All the best from all the staff at Shmile in Bromley.

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Rated 5 out of 5 stars

I had treatment for composite bonding

I had treatment for composite bonding, really happy with the service provided

March 2, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Hi George - we are so happy that you are happy :) with your composite bonding. We hope to see you again. Warm Regards from all at Shmile.

Rated 5 out of 5 stars

Very happy

Very friendly, very professional, really happy with my smile, very efficient

February 29, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Dan thanks so much for taking the time to give us a review. All the best - from all the staff at Shmile in Bromley

Rated 5 out of 5 stars

My teeth are the most beautiful thing…

My teeth are the most beautiful thing in the world, thanks Ismail, you’re quick and my teeth are perfect, can’t thank you enough. Price was very reasonable and the personal touch from the staff was amazing

February 23, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Kerryn, We're so happy that you're delighted with your smile. Dr Ismail and the team are dedicated to providing great personal service and care. We hope to welcome you again soon!

Rated 5 out of 5 stars

Such a lovely experience

Such a lovely experience. The staff are fabulous and the dental clinic is beautiful!

February 10, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Lavina, thank you for your kind words! We're happy to hear that you had a lovely experience at Shmile Dentist Bromley. Our staff takes pride in providing excellent service, and we're glad you liked our clinic. We look forward to seeing you again soon! Warm Regards

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Rated 5 out of 5 stars

Great staff and very friendly and…

Great staff and very friendly and knowledgeable. They tell you what you need done and the fees so you can decide. Good honest dentist practice.

January 20, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

HI Matt, your feedback really means a lot to us. We're grateful for your recognition of our team's commitment to honesty and transparency. It's wonderful to hear that you felt comfortable and well-informed during your visit. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Best dentist

Great dentist. Ismail done a great job.Best one iv been to. Got exactly what I wanted and very clean and staff are very helpful and friendly.Would recommend to anyone 100%.

January 9, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Mehmet,

Thanks so much for your review! We're very happy to hear you had a great experience with Dr. Ismail. Your recommendation means a great deal to us, and we look forward to seeing you again. All the best.

Rated 5 out of 5 stars

My visit to shmile was really nice

My visit to shmile was really nice, all the staffs were accommodating and super nice. I highly recommend them for all your dental procedures

January 15, 2024
Unprompted review
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Reply from Shmile Dentist Bromley

Dear Deborah,

We truly appreciate your positive feedback about your visit to Shmile! It's fantastic to hear that our staff was accommodating, contributing to a pleasant experience for you.

Thank you for recommending us for dental procedures. We hope to see you again at our dental practice in Bromley 😊

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