Wallasey Village Dental Practice Reviews 113

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, professionalism, and ability to put them at ease, especially those who were anxious about dental visits. Many highlight the personalized and caring approach, noting that the team takes the time to explain procedures thoroughly and ensures comfort throughout. The service provided is frequently described as excellent, with consumers appreciating the efficiency, helpful advice, and overall positive atmosphere of the practice. People feel valued and well-cared for, making their visits pleasant and even enjoyable.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being amazing,... See more

Service

Clients share positive opinions on service, frequently highlighting the professional, friendly, and helpful... See more

Based on these reviews

Rated 5 out of 5 stars

I'm very nervous person regarding Dentist! Can honestly say hand on heart these guys/girls are AMAZING 🥰 From my first call to the end of treatment they are incredibly and very understanding. Can... See more

Company replied

Rated 5 out of 5 stars

I went for my first appointment at WVDP yesterday and also my first dentist appointment in over 10 years. The team made me feel very welcome and at ease and provide a brilliant person centered appro... See more

Company replied

Rated 5 out of 5 stars

Couldn't fault this place! First time going in a number of years, and from the start your greeted by the friendly receptionist, filled out my form and then was met by Dr Lawrence Nolan, who talked me... See more

Company replied

Rated 5 out of 5 stars

This practice is fantastic. I‘ve just had a hygienist visit with Ewa who is very friendly, professional and approachable - she explains everything to me and advises me on which products to use. You fe... See more

Company replied


Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dentist

Written by the company

Welcome to Wallasey Village Dental Practice, where your smile is our top priority! Located in the heart of Wallasey Village, we are dedicated to providing high-quality dental care in a warm and welcoming environment. 1. Patient-Centered Care 2. Comprehensive Services 3. State-of-the-Art Technology 4. Experienced Professionals 5. Comfortable Environment 6. Community-Focused


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I'm very nervous person regarding…

I'm very nervous person regarding Dentist!
Can honestly say hand on heart these guys/girls are AMAZING 🥰
From my first call to the end of treatment they are incredibly and very understanding.
Can't recommend them enough they really are great 👍 👌 Tom your fantastic
Thank you all so much

April 10, 2026
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you, Sue. Your kind words really mean so much to us. We know how difficult it can be feeling nervous about dental visits, so it’s wonderful to hear that you felt understood and supported throughout. Tom and the whole team have really enjoyed your visits. Thank you for your recommendation—it truly means a lot.

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Rated 5 out of 5 stars

Been at the Wallasey Village Dental…

Been at the Wallasey Village Dental Practice for a few years now, every visit is a pleasure ( well if you can call going the dentist a pleasure 😀) from the reception area through to treatment is relaxing in a lovely environment. Everyone who you deal with are very polite professional and make you feel at ease.
Very good dental experience

March 31, 2026
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you, Stewart. We really appreciate your kind words and your continued support over the years. It’s great to hear that you find the whole experience relaxed and comfortable—we’ll take that as high praise! Always a pleasure seeing you too

Rated 5 out of 5 stars

Very friendly staff and great treatment…

Very friendly staff and great treatment throughout. Would highly recommend

March 20, 2026
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you, Colin. We’re delighted to hear you had such a positive experience with the team and your treatment. Your recommendation is greatly appreciated.

Rated 5 out of 5 stars

Staff polite and helpful and efficient…

Staff polite and helpful and efficient and friendly clean safe environment, as always treatment was carried out with care and was informed of work that was required, never disappointed with the approach take my care , many thanks to all,

March 5, 2026
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you, Danny. We really appreciate your kind feedback. It’s great to hear you feel well looked after and informed during your visits, and that the team continues to provide the level of care you expect. Your support means a lot to all of us.

Rated 5 out of 5 stars

Lovely staff and amazing knowledge

Lovely staff and amazing knowledge. They all work so well together. I was seen by Ewa on Tuesday and she recommended that I visit Tom to have my gum looked at as she thought I may have a retained root. I went to see Tom and it was indeed a retained root, which he removed today. From initial discovery of the issue in my hygienist appt to extraction with dentist was around 48 hours which is brilliant as they were able to accommodate me so quickly.

As usual, all of the staff are friendly, approachable and genuinely seem to be happy to be there. I used to be scared of dentists/medical professionals in the past. I'm no longer scared of the dentist and that's all down to the excellent treatment given by WVDP. I'd recommend them to everyone!

February 26, 2026
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you so much for sharing your experience. We’re really pleased that Ewa was able to spot the issue quickly and that Tom could take care of it so promptly. It’s lovely to hear that you felt supported throughout and that the team helped turn what could have been a worrying situation into a positive experience. Knowing that we’ve helped you feel comfortable about visiting the dentist means a great deal to us. Thank you for your kind recommendation.

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Rated 5 out of 5 stars

It's pleasure to go to the same dentist…

It's pleasure to go to the same dentist and to get a very good welcome and help from the staff. Tom is very good dentist in his approach to patients and gives a very good service

February 19, 2026
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you, Robert. It’s lovely to hear that you value seeing the same dentist and that you always receive a warm welcome from the team. Tom will be very pleased to know you appreciate his approach and the care he provides. We truly value your continued trust in us.

Rated 5 out of 5 stars

Very skillful and profesional

Very skillful and profesional, i would recomend to anyone

February 19, 2026
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you, Mr Stanley. We really appreciate your kind words and recommendation. It’s great to hear you felt you received such skilful and professional care.

Rated 5 out of 5 stars

Always a warm welcome off…

Always a warm welcome off reception.Been coming here since I was 4,albeit all modern now! 1st time today meeting Ollie who was very nice and explained everything he was going to do,as I was a little anxious as was having a filling!Thanks again.x

February 13, 2026
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you for your lovely feedback. It’s great to hear you continue to receive such a warm welcome after so many years with us. We’re pleased Ollie helped put you at ease and explained everything clearly, especially when you were feeling a little anxious. Thanks again for your continued trust.

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Rated 5 out of 5 stars

Excellent treatment and service

Excellent treatment and service. I got a quick cancellation and got my tooth fixed straight away which was a big relief. The dentist and assistant were super good.

February 12, 2026
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you, Patricia. We’re so pleased we were able to see you quickly and get everything sorted for you—that kind of relief makes all the difference. It’s lovely to hear you felt well looked after by the dentist and assistant. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

From the lovely receptionist who was…

From the lovely receptionist who was very pleasant and then having treatment with the hygienist I would recommend this practice

February 2, 2026
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you, Judith. It’s wonderful to hear that you felt welcomed from reception through to your hygienist appointment. We’re so pleased you had a positive experience and truly appreciate your recommendation.

Rated 5 out of 5 stars

Amazing dental experience!

I had an excellent experience at Wallasey Village dental practice. Jo and her team made sure everything was explained clearly at each step, which really helped me feel comfortable and informed. They were incredibly friendly, professional, and welcoming from the moment I arrived. They took the time to answer my questions and made sure I felt relaxed throughout the appointment. The whole visit was calm, well-organized, and reassuring. I would highly recommend this practice to anyone looking for great care and a positive dental experience. Thank you Jo and the team I absolutely love my smile transformation.

December 23, 2025
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you so much, Laura. We’re delighted to hear how positive your experience has been and how comfortable and well informed you felt throughout your visits. Jo and the team will be so pleased to know their care and attention made such a difference, and we’re thrilled that you love your smile transformation. Thank you for your kind recommendation—it really means a lot to us.

Rated 5 out of 5 stars

customer for many years

Been a customer of this practice for many years. Always great service. Professional, friendly and helpful. Great range of expertise within the practice. I would fully recommend WVDP.

January 22, 2026
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you, Tony. We really value your loyalty over the years and appreciate you taking the time to share your experience. It’s great to hear you continue to receive friendly, professional care and that the range of expertise within the practice has been helpful for you. Thank you for your recommendation.

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Rated 5 out of 5 stars

Lovely practice

Lovely practice, warm welcome . Lovely hygienist, very professional , experienced and helpful. Thank you

January 14, 2026
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you, Rose. We’re so pleased you enjoyed your visit and felt warmly welcomed. It’s great to hear you found the hygienist professional and helpful—your kind words are much appreciated.

Rated 5 out of 5 stars

Great Practice

Great staff lovely receptionists from the moment you walk in they are very welcoming, Tom is my Dentist always puts you at ease , saw my Hygienist today will happily go back

January 8, 2026
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you, Karen. We’re delighted to hear you feel so welcomed from the moment you arrive. Tom and the hygiene team will be really pleased to know you felt at ease and well cared for. We truly appreciate your kind words and look forward to seeing you again.

Rated 2 out of 5 stars

About maximum money generation, and not about “what does the patient want”

So I went for a consultation with Jo lovely lady..
here’s where it went wrong as a private paying client..
I requested that rather then Invisiline will comes at a large cost and would take a year to see results.
Could I just get my composit veneers done instead bear in mind all consultations are paid separately for to have a conversation.
I was told over the phone point blank No!
I think this dental surgery seems all about maximum money generation, and not about “what does the patient wants”
I went to another highly reputable dentist probably the best in Wirral, got my full set of comp veneers done as Invisiline not needed.
Strange how this dentist really pushed this product (Invisiline) before doing any other work and refused to do anything else…maybe becuase the price tag would add another 6-7 k on top of the 7-8 k veneer price OR she is commission based on Invisiline who knows lost out on my business.. BUT to others shop around don’t just take what the dentist is saying as they are all about maximising revenue, from you as apose to what you want! Shame because Jo seemed really nice.

April 16, 2025
Unprompted review
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Reply from Wallasey Village Dental Practice

We would like to clarify we do not work on a commission basis with Invisalign. Every smile is unique, and we always plan our cosmetic treatments with long term health and longevity in mind, as we appreciate this is a significant investment. When the bite is less favourable, composite bonding can be more prone to wear or fracture over time. For this reason, we often recommend Invisalign first, as positioning the teeth more favourably helps protect the composites and enhances their long term success.
We’re pleased that you were able to find a practice to achieve the smile you were hoping for, and we sincerely wish you all the very best with your future dental care.

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Highly recommend.

December 19, 2025
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you Lorraine! We look forward to seeing you soon

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Rated 5 out of 5 stars

As always the practitioners always deal…

As always the practitioners always deal with you on a very professional manner explaining what needs to be done and how they will do it at every stage of the treatment

December 3, 2025
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you, Robert. We really appreciate your kind feedback. It’s great to hear you consistently feel well informed and professionally cared for during your visits. Clear communication is so important to us, and we’re glad it makes a difference for you.

Rated 5 out of 5 stars

I recently had a visit to the hygienist…

I recently had a visit to the hygienist and I was put at ease straight away and given the most excellent service.
I would like to thank everyone involved and one thing would have no hesitation in recommending you to others.
Merry Christmas and a Prosperous New Year 🧡🧡

November 25, 2025
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you so much for your lovely message. It’s wonderful to hear you felt at ease during your hygienist visit and received such excellent care. We truly appreciate your recommendation and your warm wishes. Wishing you a very Merry Christmas and a happy, healthy New Year as well. 🧡✨

Rated 5 out of 5 stars

A great experience

Very friendly team. Professional service, very efficient and provide helpful, useful advice.

November 24, 2025
Unprompted review
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Reply from Wallasey Village Dental Practice

Thank you, Rob. We’re really glad to hear you’ve had such a positive experience with the team. It’s great to know you found the service professional, efficient, and helpful—your feedback is very much appreciated.

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