Great styles available with great sale offers and excellent customer service. I had placed an order with the incorrect size and when I called for help to change it, Chloe assured me that it would be... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just received the most beautiful pair of Brown bow ankle strap sandals, they are stunning on, can't wait to wear them for a wedding this May. Delivery was quick, I will definitely be purchasing fro... See more
Company replied
Delighted with my shoes...very stylish & suitable for both casual & dressy occasions...very fast delivery from Athlone to Tipperary... great service ...thanks guys ✨️✨️✨️✨️✨️
Company replied
Having seen advert for this company on social media I decided to have look at their website. Easy to use, clearly priced, ordered 2 sale items, delivery was excellent as was the shoes I received. Will... See more
Company replied
Company details
Written by the company
Shoelace is a women’s footwear boutique operating both in a physical store in Athlone, Ireland and online at shoelace.ie. We specialise in fashionable women’s shoes and accessories selected to match current trends and everyday lifestyle needs. Our range is curated for women who want to look stylish while still valuing comfort and reasonable pricing. Our collection includes: heels and occasion shoes sandals and summer footwear sneakers and everyday shoes boots and seasonal footwear handbags and accessories We personally select our products — we are not a marketplace or dropshipping wholesaler. Each collection is chosen with attention to build quality, comfort and fit suitable for European sizing. Physical Store — Athlone Our Athlone boutique allows customers to try on styles, receive sizing assistance and get direct help from staff. Customers can see the materials, shape and fit before purchasing. Online Store — shoelace.ie Our online shop delivers across Ireland. We provide: fast dispatch from an Ireland-based stock straightforward returns and exchanges real product photography customer support for sizing and fit advice Our goal is to offer fashionable footwear at accessible prices while maintaining honest service and clear purchasing policies — both online and in-store.
Contact info
Unit 21, Athlone Town Centre, N37 CX60, Athlone, Ireland
- +353 90 647 0567
- office@shoelace.ie
- shoelace.ie
4.7
Excellent
266 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Shoelace Athlone
Thank u
Advertisement
Great quality
Great quality, very comfortable, I’ve bought several pairs of boots on this website in the last year, fast delivery, no problems
December 3, 2025
Unprompted review
Reply from Shoelace Athlone
Thank you for your review
Super efficient service ordered on…
Super efficient service ordered on Thursday arrived Sat. Perfect fit👌👏
November 13, 2025
Unprompted review
Reply from Shoelace Athlone
Thank you
Super quick delivery
Super quick delivery, top quality product - nicer than they looked when I bought!
November 12, 2025
Unprompted review
Reply from Shoelace Athlone
Thank you for your review
My second time ro purchase
My second time ro purchase online. Boots are fab. Colour exactly as pictured and true to size. Highly recommended store.Quick delivery.
November 2, 2025
Unprompted review
Reply from Shoelace Athlone
Hi, thank you very much for your review
Advertisement
Received my boots
Received my boots they are lovely and true to size well packaged and fast delivery would highly recommend this company
October 29, 2025
Unprompted review
Reply from Shoelace Athlone
Hi Barbara ,Thank you for your review
Treat for my Feet
What a wonderful shopping experience with Shoelace . Great communication from purchase to delivery. Very professional orgsnisation and superb choice in footwear.
October 22, 2025
Unprompted review
Reply from Shoelace Athlone
Thank you for your review
Five Stars
Always a pleasure to shop here, fabulous collection, fast delivery & excellent customer service when I phoned to enquire about a pair of boots.
October 22, 2025
Unprompted review
Reply from Shoelace Athlone
Thank you for your review
Reply from Shoelace Athlone
Thank you for your review
Advertisement
Shoes had an awful chemical smell that…
Shoes had an awful chemical smell that filled my whole room
October 16, 2025
Unprompted review
Reply from Shoelace Athlone
Hi! We’re very sorry to hear about your experience. Please contact us directly — if the shoes haven’t been worn yet, we’ll be happy to arrange a refund for you.
Please note that all shoes are glued during production, so a strong smell can sometimes be present when they’re new, but it usually fades quickly after airing them out.
Really quick delivery and great…
Really quick delivery and great product. Will shop here again
October 13, 2025
Unprompted review
Reply from Shoelace Athlone
Hello Caroline, thank you for your reviews
Reply from Shoelace Athlone
Hi Mary, thank you for your review.
Reply from Shoelace Athlone
Thank you ;)
Advertisement
Reply from Shoelace Athlone
Thank you
Quick delivery
Quick delivery, quality of the heels are great and are the comfiest heels I’ve ever worn. Will definitely be ordering from this site again!
October 6, 2025
Unprompted review
Reply from Shoelace Athlone
Thank you for your review
Reply from Shoelace Athlone
Thank you
Advertisement
Excellent Service
Ordered 2x pairs of shoes on Monday and they were delivered on Tuesday morning !!Excellent Service. Excellent quality.
August 26, 2025
Unprompted review
Reply from Shoelace Athlone
Thank you
Reply from Shoelace Athlone
Thank you
Great service
Great service, arrived very quickly and the shoes were beautiful, would highly recommend Shoelace.ie
August 8, 2025
Unprompted review
Reply from Shoelace Athlone
Thank you for your review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.