Shooos Reviews 52

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I ordered a pair of Converse on 8th Dec and was charged £18 delivery. I received them promptly but realized l had ordered the canvas and not the leather ones. The return process is antiquated... See more

Rated 2 out of 5 stars

The boots were cheaply made with glue showing along the seems one zip would not go up when I put the boot on the other I couldn’t get it to go down. The refused to cancel my order now the refuse to gi... See more

Rated 5 out of 5 stars

I really really wanted a Carhartt corduroy jacket but all UK based websites were charging £180. I eventually decided to take the risk even though the website name looked iffy, the location looked iffy... See more

Rated 5 out of 5 stars

I was a little worried after looking at some reviews however I shouldnt have been. The trainers were shipped from EU however we're received super fast via DHL within 2 days from initial order. Their p... See more

3.6

Average

TrustScore 3.5 out of 5

52 reviews

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Rated 5 out of 5 stars

Best pair of Palladiums 😍

It's my first time ordering from Shooos so I was a bit sceptical. My shoes were dispatched, delivered and arrived within a few days in UK. Very pleased with the service, because I received updates every step of the way. Overall I definitely recommend 💯

May 3, 2023
Unprompted review
Rated 4 out of 5 stars

Good communication

Ordered a pair of trainers that unfortunately came with 2 diff sizes in the box. However the process to rectify was easy. I was able to return the items at no cost and the correct items were sent to me for free. Great trainers that were a present and they love them. Thanks!

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

Timberland

From placing the order, communication was great, delivery was expensive, but they are in Europe, so to be expected. However the delivery came within 4 days and the boots are great

March 16, 2023
Unprompted review
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Rated 5 out of 5 stars

I felt sure this was a dodgy website!

I really really wanted a Carhartt corduroy jacket but all UK based websites were charging £180. I eventually decided to take the risk even though the website name looked iffy, the location looked iffy and even the spelling on the confirmation e-mail wasn’t great. I felt sure I would make payment and never see my money again. Low and behold 4 days later the jacket ordered in the colour I really wanted (brandy) arrived as advertised. Appearances can sometime be deceiving, good service at a great price!

November 4, 2021
Unprompted review
Rated 4 out of 5 stars

wrong product, good customer service

Disappointingly I was sent the wrong product (the shoes they had advertised as vegan were actually leather). I freaked out a little as I had read some negative reviews abouth them, but as it turned out they were responsive, communicated well, processed the return quickly and gave me a full refund including delivery both ways. I would buy from them again.

September 14, 2021
Unprompted review
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Rated 5 out of 5 stars

Great shop!

At first i thought it was a scam shop -weird name, weird location even with a UK website. Turns out, totally Legit.
Great customer service, package tracking and my order arrived in a week.

Very happy

March 1, 2020
Unprompted review
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