A little airport magic! I met Tinamarie at the airport and what started as a conversation turned into such a lovely surprise. She gave me a 10 minutes deep massage focusing on my back, shoulder... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Established in 2012. We offer luxury beauty retail and treatments in conveniently short time slots at all major UK airports
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing massage at Gatwick north terminal - it was a complimentary free 5 min massage but the best I’d ever had
Binta and Dimple were amazing! Worked out sore muscles and helped us relax after a very long flight. Definitely worth a visit if you’re heading through Gatwick.
Ankita was kind, efficient and gave the best mini massage I’ve ever had! Really brilliant and just what I needed as my neck had been so sore! She has healing hands for sure!

Reply from Aerospa
I was travelling the day after completing a triathlon and not looking forward to coping with sore muscles in an airplane seat.
Tina Marie at AeroSpa in Gatwick North was immediately welcoming and booked me in for a chair massage immediately.
She listened to what I needed and got a ‘deep tissue’ pressure just right.
Although you’re in the middle of a busy terminal the design and comfort of the seats and ambient music at just the right level it is a restful experience.
It certainly helped and I slept most of the journey.

Reply from Aerospa
Kaylash was fantastic. Professional and intuitive. Would recommend!
AMAZING FACIAL BY TINA MARIE @ GATWICK!!
Quick 15 min facial today with Tina Marie, she was so lovely, friendly & welcoming. She not only made me feel so relaxed but her skills are phenomenal and totally not what I was expecting for an express treatment. Thanks so much, il remember to book you when I next fly & will try and treat my mum next month :) lots of love Elly
A little airport magic!
I met Tinamarie at the airport and what started as a conversation turned into such a lovely surprise. She gave me a 10 minutes deep massage focusing on my back, shoulders and neck, and somehow managed to completely unknot my shoulders. Her touch really is magic. I walked away feeling like I was floating.
She also tinted and threaded my eyebrows for me, which was a first, and I’m absolutely delighted with the result. They look so natural and just right.
Tinamarie was warm, intuitive and incredibly skilled. I had the feeling that I’d finally found the right person at exactly the right moment. Thank you for sending me off on my journey feeling lighter, relaxed and a little more like myself. 💛✨

Reply from Aerospa
Dimple doing very good massage for my arms and I got also complimentary massage and she is so nice helpful kind thank you so much for my day very relaxing
Binta made a lovely job of my nails as always

Reply from Aerospa
I was feeling completely exhausted from work and a lack of sleep, but after arriving at the airport and facing a long wait for my flight, the complimentary massage service from Madam Horena left me feeling relieved and refreshed—my fatigue simply vanished. Thank you, Madam Horena.❤️❤️❤️💪
I had a fantastic experience at Aerospa, Gatwick North. The deep tissue massage Sumaya provided was amazing - she was able to work through all my aches and pains, and was very warm and professional. I enjoyed it so much, I returned for a facial. Again, a wonderful service from Sumaya.
I think I’ve found my new favourite airport activity.

Reply from Aerospa
I had pedicure done in Gatwick South salon on 25.06.26. What I liked most, was the proper way of doing things. And after that tiring flight it was pleasure to stretch my feet in the bed and just feel good about them.
KEEP UP GOOD SERVICE 🫶

Reply from Aerospa
I had a manicure with Sumaya on Tuesday 16th of June at Gatwick South Terminal.
Sumaya is lovely, gentle , professional and gave me a great service. I highly recommend her.
5 star review :)
I had a wonderful experience at Gatwick South Terminal getting a deep tissue massage. Jessica managed to work out the tension in my shoulders in just a few minutes. I could feel a significant warmth and then a lightness in my shoulders and neck. Jessica was very professional, skilled, and friendly. I highly recommend stopping by!
I normally do my own gel nails but did not have time before my travels so decided to have them done at the airport. I had them done on 08/06/26 in Gatwick North. Less than 24 hours and the gel on two of my nails has come off. I will now need to have the remaining gel removed and my nails redone whilst on holiday. Extremely disappointed and would not recommend this service. The staff were friendly however the gel nail service clearly not fit for purpose.
Met the lovely Jessica at Aerospa in Gatwick (South) and she gave me the best massage ever! She’s the sweetest person and I think having this at airports is a brilliant idea.
Lovely people. Fantastic massage at Gatwick South outside Gail’s 👍

Reply from Aerospa
I was very happy with the body lotion I bought but had hoped to receive it sooner

Reply from Aerospa
Tinamarie was fab. The head massage was amazing. I had 20 minutes of the Verbier oil and felt wonderful afterwards. And the travel pillow is perfect. Thank you I’ll be back!

Reply from Aerospa
Worst experience and worst customer service. Gel barley lasted days and the customer service by Anna was appalling
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.