Aerospa Reviews 

145
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and welcoming staff for delivering exceptional massages that effectively relieve stress and muscle tension. Travelers deeply appreciate the calming atmosphere and convenient airport locations that make waiting for flights much more enjoyable and relaxing. Some people also felt that short express treatments offered a wonderfully quick way to unwind and refresh during busy airport travels. Consumers noted that even these brief sessions provided remarkable relief for sore necks, tired muscles, and tight shoulders before boarding. Visitors often mention that the pleasant scents and professional techniques turn a simple airport wait into a delightful surprise.

What people talk about most

Service

People report positive experiences with service, frequently highlighting exceptional massages and... See more

Staff

Consumers find staff to be exceptionally skilled, warm, and professional, frequently highlighting wonderful... See more

Product

Clients share satisfaction regarding the product, noting how the items help relax sore muscles and make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A little airport magic! I met Tinamarie at the airport and what started as a conversation turned into such a lovely surprise. She gave me a 10 minutes deep massage focusing on my back, shoulder... See more

Company replied

Rated 5 out of 5 stars

I had originally a 20 minute massage, extended to 30 minute because it was so good. I'm sorry my brain condition affects stort term memory and I wish I could remember the wonderful lady wearing a purp... See more

Rated 5 out of 5 stars

Binti’s massage removed all my aches. I even walked more upright. So relaxing as well. High degree of excellence and professionalism I want to travel again just for a massage in North Terminal, Gat... See more

Rated 5 out of 5 stars

I got a wonderful head neck and back massage from Sanish at Gatwick airport. She was so thorough and similar to my physiotherapist in deep tissue massaging. For the last 2 or 3 years every time I’m at... See more


Company details

  1. Beauty Salon

Written by the company

Established in 2012. We offer luxury beauty retail and treatments in conveniently short time slots at all major UK airports


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

145 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(145)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome

Wow. Honestly can not say how good the massage was. Definitely going to be doing them every trip to air port from now on. Wish I knew the ladies name at Gatwick (been on holiday since haha) but she was amazing. Must try

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

A sure-fire way to relax

The massage I received from Michelle at Gatwick North Terminal was just the tonic before an 11 hr flight! Highly recommend to others.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Massage North Terminal Gatwick

Binti’s massage removed all my aches. I even walked more upright. So relaxing as well. High degree of excellence and professionalism I want to travel again just for a massage in North Terminal, Gatwick. Thank you Binti.
N

November 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Mr. pietro dello strologo

Mrs. Samina, who was on duty at the gatwick airport Aerospa when I left London, was super professional, nice and she was really able to relax me and pull out all my stress in a very short time. Wished I could have stayed longer

November 13, 2025
Unprompted review
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Rated 5 out of 5 stars

wonderful head neck and back massage

I got a wonderful head neck and back massage from Sanish at Gatwick airport. She was so thorough and similar to my physiotherapist in deep tissue massaging. For the last 2 or 3 years every time I’m at the airport and have 20 minutes to spare I get a massage. It feels like Heaven!

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous pre-flight experience with Anita

I loved the convenience of having a manicure before my flight. I booked it on the train on the way to the airport and even though I was early Anita started my manicure straight away. She had a lovely touch and I really enjoyed the experience. Felt great to start my holiday with immaculate nails. Highly recommend *****

October 8, 2025
Unprompted review
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Rated 5 out of 5 stars

I’d like to share my experience in…

I’d like to share my experience in London Gatwick with Tina Marie I had a 20 minute deep tissue and she was nothing short of magnificent. I had a stressful few days and her massage restored me before I flew home. Aerospa are really lucky to have her. She’s superb and a warm and friendly person too

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Abigail at Gatwick South spa

Abigail at Gatwick South spa, was amazing, she found my deep knots in my back, and the tender ones in my neck, and got stuck into them, in a really good way. First time I had hotdogs sticks, they were amazing... thank you
..

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Really lovely 10 minutes relaxation…

Really lovely 10 minutes relaxation massage with Sanish at Gatwick south. The chair was super comfy and she knew just how to do a massage in that setting. I'm feeling great, thank you Sanish.

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Did not expect this

Myself and my friend were quite wound up and stressed over missing our flight.

We decided to have massage at Aerospa.
We were greeted by a lovely lady by the name of Dimple at Gatwick north terminal.

Not only was she professional but gives the best massages EVER.
Thank you Dimple for making our visit to Gatwick a memorable one.
Marcia & Chamairy

September 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolutely superb 20min back and…

Absolutely superb 20min back and shoulder massage from Dimple at Gatwick South terminal today - so calm and warm, and really skilled at making me feel absolutely zen. Ten minutes later I am still floating - could not recommend more highly.

August 31, 2025
Unprompted review

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