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Culligan with ZeroWater Technology Reviews 

3,547
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 389 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and well-packaged to their homes. People are also deeply impressed by the exceptional quality of the water filtration systems, which effectively remove impurities and make tap water taste clean and refreshing. However, some people mentioned that the replacement filters had a surprisingly short lifespan and sometimes developed an unpleasant smell after just a couple of weeks of daily use. Consumers also noted that securing future replacement parts became rather complicated since the business decided to close its direct distribution operations in the region.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing satisfaction with the clean, great-tasting water... See more

Quality

People report positive experiences with quality, highlighting the exceptional water clarity and great taste... See more

Delivery service

Consumers find delivery service to be efficient, with reviewers frequently highlighting rapid, next-day... See more

Service

Users describe positive interactions with service, highlighting fast and efficient delivery as well as... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers reporting that the filters... See more

Reviews shaping this summary

Rated 4 out of 5 stars

On the whole I do think the new Culligan water filter is an improvement on the older Zero version. The TDS meter is easier to read, the jug doesn't spill like the older version and it is easier to cl... See more

Rated 4 out of 5 stars

This is better than the old Zero version which was always difficult to clean and checking the filtration level was a pain. This new design is studier and the filtration indicator is better but the ju... See more

Company replied

Rated 5 out of 5 stars

Ive been using zerowater for about 4 years now. Amazing company with a fantastic product. My water reading is around 187 from the tap, Absolute joke! Once its filtered reading is 000. Each filter last... See more

Company replied

Rated 5 out of 5 stars

Thank you for responding so fast to my order for filters. Regretfully DPD did not deliver my filters to my home but decided I was not at home, without the bother of ringing my doorbell. I’m seriousl... See more



Company details

  1. Water Filter Supplier
  2. Water Purification Company

About Culligan with ZeroWater Technology

Written by the company

Culligan with ZeroWater Technology is the new standard for kitchen-top filtration, engineered to filter 99.9% of dissolved solids and harmful contaminants including lead, total PFAS (forever chemicals), pharmaceuticals, pesticides, and more.

Our range of premium jugs & dispensers are perfect for all households - so whether you're looking for a small jug for solo sipping, or a larger dispenser for your busy kitchen, we've got you covered.

We don't hide behind averages or talk in generalisations, which is why all our performance data & testing is available for everyone to see. After all, we're proud of our products, and want you to be safe in the knowledge that we do exactly what we say.

Why Culligan ZeroWater?

Written by the company

Cleaner Water starts at Zero
Our advanced 5-stage filters are engineered to filter 99.9% of dissolved solids and harmful contaminants including lead, total PFAS (forever chemicals), pharmaceuticals, pesticides, and more.
Backed by science, for all to see
We don't hide behind averages or talk in generalisations, which is why all our performance data & testing is available for everyone to see. After all, we're proud of our products, and want you to be safe in the knowledge that we do exactly what we say.

30-day guarantee

We reduce your water to Zero, or your money back

We reduce your water to Zero, or your money back
All our jugs & dispensers come with removable TDS water meters, allowing you to see for yourself exactly what's in your tap water.

Our 5-stage filters are guaranteed to remove virtually all total dissolved solids, but if we can't get your water down to 000, then you're free to send your product back for a full refund


Contact info

10% off your first order

Use the code CLEAN10 for 10% off your first order of our water filters

4.1

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(3,547)

377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Great product, but misleadingly unaffordable

The product is great, no denying that. However, because the water quality in our area is so poor - the cartridges don't last very long at all, up t0 8 days tops. I mistakenly thought the '30 day guarantee' on the website meant the filter laster >30 days, however this is not the case and was actually to do with their returns policy. So, though I love the filter and trust the brand, the filter isn't really affordable for me, unfortunately. Other than the fact this wasn't clear from their site - I can't fault the quality of the product, it is very good.

January 14, 2026
Rated 3 out of 5 stars

Loved it until I now - new filter required

Loved it until I now have to change the filter on the smallest jug after TWO weeks!
This seems crazy as we are a two person household and use the water for kettles, bottles and drinking out of glasses
The water does taste nice BUT 🫤

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Best £ for £ on the market

Amazing product. Quite heavy . But that’s a sign of quality compared to lightweight Britta ones . The taste of the filtered water is banging . Best water purification jug for £19.99 a game changer for every household.

January 23, 2026
Rated 3 out of 5 stars

Short-lived filters

I received the 1.7L jug and 2 filters as a Christmas present and was very pleased to see that the water was so much cleaner. I live in a hard water area. Like some of the reviews I have read, the water had a nasty fishy smell after barely 2 weeks so it is going to be costly to use going forward. Landfill obviously an issue too.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Good filters

Good filters. They do the job. Water tastes good too

December 11, 2025
Culligan with ZeroWater Technology logo

Reply from Culligan with ZeroWater Technology

Hi,

Thank you for the review! We’re glad the filters are doing their job and that you’re enjoying the taste of the water.

Many thanks,

Diana

Rated 5 out of 5 stars

On time, without delay.

They delivered what I needed on time. The filters are good. Thank you for supporting people's health.

January 16, 2026
Culligan with ZeroWater Technology logo

Reply from Culligan with ZeroWater Technology

Hi Vladimir,

Thank you so much for your kind words! We’re glad the filters met your needs and arrived on time. Supporting people’s health is very important to us, and we truly appreciate your support.

Many thanks,

Diana

Rated 5 out of 5 stars

Always great service

Always great service. Great products too.

January 15, 2026
Culligan with ZeroWater Technology logo

Reply from Culligan with ZeroWater Technology

Hi Paula,

Thank you for your kind review, we’re glad you had a great experience.

Many thanks,

Diana

Rated 5 out of 5 stars

Website easy to navigate for ordering…

Website easy to navigate for ordering new cartridge filters and delivery was prompt.

January 1, 2026
Culligan with ZeroWater Technology logo

Reply from Culligan with ZeroWater Technology

Hi Jules,

Thanks so much for your review! We’re happy the ordering process was smooth and your cartridge filters arrived quickly.

Many thanks,

Diana

Rated 5 out of 5 stars

Sarah was fantastic

Sarah was fantastic!

I'd ordered the wrong filters & Sarah could not have been more helpful assisting me with the return & replacements. Outstanding customer service.

January 9, 2026
Culligan with ZeroWater Technology logo

Reply from Culligan with ZeroWater Technology

Hi Kellie,

Thank you for taking the time to share your experience. We’re delighted to hear that Sarah provided outstanding customer service and assisted you with the return and replacements.

Many thanks,

Diana

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Excellent water filter, look good too.

January 13, 2026
Culligan with ZeroWater Technology logo

Reply from Culligan with ZeroWater Technology

Hi Georgina,

We really appreciate your review! It’s great to know the water filter arrived quickly and meets your expectations in both performance and design.

Many thanks,

Diana

Rated 5 out of 5 stars

Great customer service.

January 12, 2026
Culligan with ZeroWater Technology logo

Reply from Culligan with ZeroWater Technology

Hi Paul,

Thank you for your kind words! We’re happy to hear you had a great experience with our customer service.

Many thanks,

Diana

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