Motogb Shop Reviews 

236
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company, consistently noting exceptional overall performance and reliable service. Customers frequently mention that orders arrive very quickly and are securely packaged to prevent any possible damage during transit. Consumers also deeply appreciate the smooth ordering process, helpful staff assistance, and the genuinely high quality of the items received. Some people were dissatisfied with sizing or fit details on certain items, finding them significantly smaller than expected. However, some customers also noted minor product flaws like chipped paint or older adhesive that failed to hold properly over time.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with items like jackets,... See more

Delivery service

Users describe positive interactions with delivery_service, noting excellent communication and fast shipping... See more

Quality

People report positive experiences with quality, expressing general satisfaction with the items purchased.... See more

Service

Customers consistently note positive experiences with service, highlighting excellent communication,... See more

Order

Clients share positive opinions on order, highlighting a smooth process with straightforward ordering and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This product sounds great and looks spectacular , however there is one slight problem for the newer model of the voge r125. The sensors that attach to the exhaust for the new voge include 2 of them w... See more

Company replied

Rated 4 out of 5 stars

Everything ran smoothly, ordering delivery etc. Nice hoodie good material. Only disappointment was for the money it costs I still had to go and pay more money for the back protector as it doesn't come... See more

Rated 5 out of 5 stars

The service was outstanding with a speedy delivery and secure packaging. The jacket fits perfectly and was purchased at an incredible price. Everything was flawless, with no problems or grievances.

Company replied


Company details

  1. Motorcycle Shop
  2. Motorcycle Equipment and Accessories Store
  3. Motorcycle Parts Store

Written by the company

Motogb Shop is an established E-commerce retailer of motorcycling gear, clothing, parts & accessories. We primarily function as an online shop where you can find all the equipment and merchandise you need. We offer help around the clock and are always happy to offer our customers useful recommendations. We provide full customer service and free shipping in the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

236 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(236)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service and really well priced. Product was shipped and arrived promptly and staff were excellent when I had a query. Will definitely recommend.

March 13, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Thank you for the positive review!

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Rated 5 out of 5 stars

Great service and just what I wanted…

Great service and just what I wanted would definitely recommend and I would use again.

March 7, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

We are happy to hear you have had a positive experience with us, Lee!

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Rated 5 out of 5 stars

Very fast delivery.

Very fast delivery.
Well packaged.
Item as expected.

February 21, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

We are happy to hear that your delivery was suitable, thank you for the review, Kane!

Rated 5 out of 5 stars

Excellent customer service

The item I ordered was out of stock. Motogb kept me informed and went on to promptly deliver the item which was absolutely perfect.
Thankyou Motogb.

February 26, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

We are glad that your order was sourced in a timely manner, Mark. Thank you for your review!

Rated 5 out of 5 stars

Excellent

Excellent. I found the MotoGB store by chance and was surprised over their prices so decided to buy a new helmet. The new helmet arrived within two days with courier delivery and it was well packaged. Superb..!

The next time I am shopping for bike-stuff, MotoGB will be my first port of call.

February 25, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

We are very happy to hear your experience was suitable, Ian! Thank you for shopping with us.

Rated 5 out of 5 stars

Very competitive pricing

Very competitive pricing and fast delivery, no pick up availability which would have been a bonus but with the free delivery over £50 not much of an issue.

February 2, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Thank you for the positive review, Jim!

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Rated 5 out of 5 stars

Airoh crash helmet.

Very competative price.
Fast delivery DHL
Good customer service, issue resolved quickly without delay. Will be my go-to from now on.

February 17, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Joseph, we are happy to hear our team resolved any issues with your order promptly.

Rated 2 out of 5 stars

scorpion exhaust and a centre stand

Bought a scorpion exhaust and a centre stand. Was told both in stock. Exhaust arrived after 5 days and is excellent. Still waiting on the stand almost 2 weeks later. When I called to enquire was told they were waiting on stock arrival. Why tell me at time of order that they were in stock if they were not.

February 5, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Blair, we are sorry to hear there was a stock issue with the main stand on your order, we can see this has now been supplied to yourself. We hope all items are suitable and apologise for any inconvenience caused.

Rated 5 out of 5 stars

50% discount

The same price was excellent, 50% discount.....ordered late Saturday and arrived promptly on Tuesday.

January 21, 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

We appreciate the positive review, thank you, Michael.

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Rated 5 out of 5 stars

Several orders made, satisfied with all of them

MotoGB has good prices. I've made several orders and I was satisfied with all of them. They often have good discounts, the description matches the products, delivery time is always good and the product quality is what I can surely trust.

December 26, 2024
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

This is a great review, thank you, Sergi!

Rated 5 out of 5 stars

Third time of ordering for my Royal Alloy GP300

Third time of ordering for my Royal alloy GP300 and couldn’t be happier with the service from Motogb.
Each time the items were in stock, picked, packed and dispatched in super fast time. Even after me incorrectly ordering, there was no problem in returning in exchange for the correct item.

December 2, 2024
Unprompted review

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