The Oi brush was easy to purchase alrhoughtbid did take more than the advised 48hrs to arrive. The brush itself is very average and I feel like although it was in offer unless you pay much more the b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Explore Oral-B's electric, manual and battery toothbrushes. Read important information on how to maintain good oral hygiene and a healthy smile.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Totally loving my new oral b electric toothbrush would definitely recommend. Teeth feel so much cleaner and my gums feel healthier.
I have changed my electric toothbrush last week, IOS 10 is the best option, great quality, great jobs as always, can’t complain about it and very happy with it so far!
Great product just would like to understand why I received a German plug in charger instead of Irish if I'm shopping from Ireland
App is difficult to use. When I’m brushing my top right the app shows top left and although I’ve not brushed top left at all it shows as brushing there is complete. Then at the end of brushing it tells me I’ve not brushed my top right teeth enough. I’m so busy trying to get the app to recognise the actual areas I’m brushing that it’s difficult to concentrate on getting the pressure right. Most brushing sessions are nearly 4 minutes long by the time I’ve covered all areas in my mouth. After a week of brushing I don’t feel that my mouth is any better than my old brush. There are a number of brushing modes but no explanation of what they actually do.
Great product. Quality, works well. Well packed .
Dispatch and customer service worked smooth as well.
Recommend!
The toothbrush is much better than any other electric toothbrushes I’ve used. iO2
Sent me a toothbrush that looked like it had been sent back and sold as new. The handle was sticky. Absolutely ridiculous.
Next day delivery even if when I ordered it said 4-5 days. Good price promotions
Quick response / delivery . Offer that attracted me as these brushes can be so expensive
Easy to order, quick delivery and we're really happy with the toothbrush.
Rubish customers service just ordered and realized small mistake on delivery address. There was no option to correction. I waste £130. I'm very upset.

Reply from Oral-B Official Store UK
Still waiting on my order being delivered almost 2weeks later. The website won’t let me track my order and I also can’t send an email and have to phone. Phone lines are only open 9-5pm which makes it impossible to call as these are my working hours.

Reply from Oral-B Official Store UK
The battery life on the toothbrush does not last no more than a week.

Reply from Oral-B Official Store UK
Easy to make my order. Delivery was prompt. Brush easy to use and is already making a difference - the lights to show correct pressure of use are very helpful .
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.