Pimoroni Reviews 

367
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the impressive range of high-quality, well-engineered products, often designed and made in the UK, with helpful documentation. Many highlight the fast and reliable delivery service, noting orders arrive quickly and are always well-packaged. Reviewers appreciate the competitive pricing and the ease of ordering, often finding everything they need in one place. The company's support is also frequently mentioned for being friendly and responsive, quickly resolving any issues. However, some customers also noted concerns regarding shipping costs, particularly for smaller items or international deliveries, and desired better tracking options. A few other people also felt that some products occasionally had minor faults, such as incorrect components or hardware issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that items are... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Clients share positive opinions on order, frequently highlighting the ease and reliability of the ordering... See more

Price

Reviewers mention positive feedback about price, often finding products at good, fair, and competitive rates,... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products and their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can see why they have a near perfect score on here; one of the few firms that actually deserves such a high rating. Prices are always competitive, and at sale time compete with China pricing!... See more

Rated 5 out of 5 stars

These guys have never lost their quality of service. I’ve been ordering from them every once in a while—Raspberry Pis, cables, tinkering boards, and other gear—for the past five or six years. They’v... See more

Rated 5 out of 5 stars

For anyone interested in Raspberry Pi Pico, Pimoroni has an impressive range of high quality products some of which are made by them in the UK. The website is easy to use and orders are generally del... See more

Rated 5 out of 5 stars

I absolutely LOVE Pimoroni. So many cool products, all nicely engineered and really well-documented. Always arrives on time, nicely packaged. The code libraries and examples are almost plug 'n'... See more


Company details

  1. Computer and Accessories Store
  2. Battery Store
  3. Computer Store
  4. Electronic Spare Parts and Components Store
  5. Hobby Store
  6. Tool Store

Written by the company

Pimoroni is the ultimate Maker store – a curated range of the best of breed Maker products. Worldwide delivery. Personal support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

367 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(367)

118 reviews in the last 12 months

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Rated 1 out of 5 stars

badly run company that lets people down

made promises they could,nt keep and paid for next day delivery which never happened and so i cancelled the order after they blamed it on despatch problems but they never informed their customers of this until after you place an order which is bad customer service so cannot recommend anyone uses this company

February 27, 2025
Unprompted review
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Reply from Pimoroni

Ahoy Tom! Very sorry that it took us a bit longer than usual to send out your order, we've been very busy over the last week due to our recent sale.

Looks like this order's been refunded in full at our end, but if you need anything else please drop us a line at support@pimoroni.com .

Rated 5 out of 5 stars

Fast service and delivery.

Ordered Thursday afternoon, the Pimoroni Ninjas got to work straight away and the items were despatched, delivered Friday morning at 09:30, brilliant service, thank you.

February 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Great customer service

An error occurred (on my side), where the wrong address was used for the delivery. Rico and the folks at Pimoroni were super supportive in arranging for things to be redelivered, keeping me in the loop.

I've been using Pimoroni for nearly ten years now and have had nothing but a great experience.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer support

Brilliant. Had problem setting up hyper pixel 4.0 display with pi zero. Wrote a mail to customer support in the evening and got reply and solution the next day. Amazing support. Thanks v much Hayley and team👍

February 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Outstanding support for discontinued product

Emailed them to find out details of a cable for an item I bought a few years ago hats not discontinued after my cat decided to bite it in half.
Rico got back to me within an hour with an offer to send 2 cables they still had in stock from testing purposes foc.
What a service, not many places would have been this helpful!!
Now I know why I never complain when the pirates steal my money!!

February 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Top company with great products & service

Pimoroni make and supply great products. Their customer service and aftercare is also second to none. They are so obliging and helpful and normally respond and resolve any issues in around 2-3 working days. I have already purchased the Picade Max from them, which I thoroughly enjoyed putting together, with great guides on their website. This is a great product with excellent build quality. However, one or two parts had been slightly damaged in transit, so they quickly provided me with replacements free of charge. I always say that what makes a great company is one which goes out of their way to put something right that may have initially been slightly wrong. That is Pimoroni in a nutshell. Check out their website - they sell some really great stuff. The galactic unicorn is a great addition to the picade max, if you want an all singing all dancing light show for the marquee section! Top marks to Pimoroni - keep up the good work!

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing people, Amazing products

saw your stall at SMRRF and was given a free badger2040 to help me learn micropython, unfortunately my badger2040 broke (my own fault they are great quality) and I've now ordered a tufty which is the same price as a badger, runs doom and has a great price on next day delivery my new place for pi stuff

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

Good availability and excellent…

Good availability and excellent service.
I was pleased to find the pi5 16GB in stock and even happier to find that it arrived 36 hours after I ordered it. I could not have asked for more.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Highly-trusted vendor

I have purchased many products from Pimoroni - they have exceptional manufacturing quality, and great documentation and support for their devices.

January 30, 2025
Unprompted review
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Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

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Rated 5 out of 5 stars

A great company making inivotive products

A great company making inivotive products. I have had a few very minor issues which were resolved without any problems.

January 28, 2025
Unprompted review
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Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Good stock and deliver reliably

January 29, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

GREAT Customer Service

I mentioned that a part on the Picade was broken.. either by my clumsy fingers or too much activity on a delicate connector... Any, Pimoroni came through with a replacement, even though I purchase through a distributor. I call that standing behind their product and amazing work keeping the customer for life.

January 27, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

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