ResMed Shop Reviews 

1,094
•
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Email shove down the throat, cant unsubscribe, cant adjust settings, when i contact the support about spamming me with useless email i don't even wanna read nor receive ...they say: We are very... See more

Rated 1 out of 5 stars

Zero customer service or support. Call the number, recording that repeats and never allows you to speak to a person to get answers. Contact support, we will get back to you within three business days,... See more

Rated 4 out of 5 stars

I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... See more

Rated 5 out of 5 stars

I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... See more

Company details

  1. Medical Equipment Supplier

About ResMed Shop

Written by the company

ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!

Explore ResMed’s range of AirMini products to help improve your sleep and your health:

Shop AirMini Shop mask packs Shop AirMini accessories

With the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.

All products are sold through Expedite, LLC, a ResMed company.


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.8

All reviews

(1,094)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome Companion

The travel size is definitely worth getting. It's perfect for traveling and just as effective. And you don't have to worry about the water tank

May 3, 2024
Rated 4 out of 5 stars

The person with whom I dealt was great

The person with whom I dealt was great, even when we had to get a revised prescription which included the length of time I would need a CPAP. And in spite of this delay, they got the Mini sent out in plenty of time for my vacation. Now if someone could just explain to the regular CPAP people why I’m not currently using my regular CPAP. Of course I’ll go back to it when I return from Canada.

May 17, 2024
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Rated 1 out of 5 stars

Tube insulating cover

The cover did reduce the noise of the Air Mini slightly but not enough to allow me to be able to sleep well.

May 14, 2024
ResMed Shop logo

Reply from ResMed Shop

Hi there,

My name is Janeil and I am with the ResMed Shop Customer Support Team.

We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.

Please let us know if you have any additional comments or questions!

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Rated 5 out of 5 stars

I was going on a European vacation and…

I was going on a European vacation and cringed at the thought of dragging along my CPAP. My doctor suggested a mini ResMed. Why didn't I hear about this sooner!?! The unit is the size of a popsicle, it is quiet, it all fits in a tote bag about 6 x 9, the headware is the same type as the big one but you cannot interchange. AND, the company had it in my hands in juat a couple of days. Love it!

April 29, 2024
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Rated 5 out of 5 stars

Quick turnaround!

Turn around in receiving the product was quick and easy. I have a ResMed BiPAP machine that I use every night, and this was just what I was looking for when I travel.

April 24, 2024
Rated 1 out of 5 stars
ResMed Shop logo

Reply from ResMed Shop

Hi there,

My name is Janeil and I am with the ResMed Shop Customer Support Team.

We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.

Please let us know if you have any additional comments or questions!

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