First time using company, ordered 2 Ansell LED batten fitting . Genuine products arrived within a day of order, well packaged and secured within a larger external box. Purchase went smoothly. Really... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The hot water heater I needed was on back order, but I decided to take a chance anyway and order by 4pm Friday, hoping it would truly arrive by Thursday as stated. I phoned on Monday to confirm this a... See more
Company replied
Replacing basic plastic SWA cable connectors, with professional standard boxes from Pratley. Shop4 for electricals had the best price deal for the items needed. The order was over £100, so the trac... See more
Company replied
Had what I needed in stock, was all of good quality at a good price, best bit was next day delivery! The delicate goods were well packaged but not excessively so!
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Equipment Supplier
- Heating Equipment Supplier
- Hot Water System Supplier
- Lighting Wholesaler
About Shop4 Electrical
Written by the company
Calling all electricians! Meet your new homegrown Superhero Shop4 🦸♂️
Your online electrical wholesaler for commercial and residential electrical supplies.
Because you deserve a superhero partner who truly listens and has your back from project start to powered-up finish. Your electrical success is a Shop4 mission!
Shop4 offers great discounts on electrical products to help you complete projects, big or small, on time and on budget.
Shop4 has you covered with over 15,000 electrical products across 200+ brands.
The range includes:
Explore user-friendly Shop4 website with organised categories, a search function, and quick order by product code.
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Next-day delivery anywhere in the UK - on most of the products.
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Free delivery on orders over £100 ex VAT- on the UK mainland.
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In-house customer service team - reach them by phone, chat, or email.
Contact info
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery quickly and efficiently and at…
Delivery quickly and efficiently and at a good price.
August 14, 2026
Reply from Shop4 Electrical
Hello,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Shop4Electrical
I order 2 light switches
I order 2 light switches, which were put in a big box with no padding. The switches arrive defective. The price for the switches was good, but with delivery and return costs took that benefit away. Could not wait and went to local electrical shop to buy switches to finish the job. The gentleman i spoke to over the phone was polite. If goods arrive defective, it should not cost the customer money to send back.
August 4, 2026
Reply from Shop4 Electrical
Please contact us again as we would not expect a customer to pay the cost for return on items damaged in transit. There may have been some confusion when you initially contacted.
Kind regards
Shop4Electrical
Good information on the website and…
Good information on the website and prompt delivery of order
August 14, 2026
Reply from Shop4 Electrical
Hi
Thanks so much for leaving a 5 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Shop4Electrical
Ansell LED Topline EVO
First time using company, ordered 2 Ansell LED batten fitting . Genuine products arrived within a day of order, well packaged and secured within a larger external box. Purchase went smoothly. Really pleased with everything
August 19, 2026
Unprompted review
Reply from Shop4 Electrical
Hello,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Shop4Electrical
Have used this company many times…
Have used this company many times before very reliable and quick delivery
August 6, 2026
Reply from Shop4 Electrical
Hello,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Shop4Electrical
8.5 LED compact PIR single floodlight.After researching security lights
After researching security lights, I ordered the8.5w LED compact PIR floodlight. The size of the light seemed small compared to the old halogen one it replaces. Very pleased to say the light is very bright and gives enough light.
August 4, 2026
Reply from Shop4 Electrical
Hello,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Shop4Electrical
Excellent service and quick delivery
Excellent service and quick delivery. Good value for money compared to other companies.
August 5, 2026
Reply from Shop4 Electrical
Hi
Thanks so much for leaving a 5 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Shop4Electrical
All good but after 5 days I had to…
All good but after 5 days I had to contact to see what was happening with my order.
However they were very helpfull and updated me shortly after
August 12, 2026
Reply from Shop4 Electrical
Hi
Thanks so much for leaving a 4 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Shop4Electrical
Found what we needed on website without…
Found what we needed on website without a problem
August 5, 2026
Reply from Shop4 Electrical
Hi
Thanks so much for leaving a 5 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Shop4Electrical
Still awaiting delivery after 1week(5 working days)
Order placed 8th August delivery promised 12th 13th then 14th. On 14th rang FedEx helpline automated message saying delivery 17th before 8pm. I ordered Sat 8th thinking there was sufficient delivery time to complete the work on 14th. I got that wrong. I ordered some things from Internet Electrical 2.30pm 13th delivered 14th perhaps I chose the wrong on line supplier with shop4electrical.
August 8, 2026
Reply from Shop4 Electrical
Hi Karl,
Apologies for the delay on your order, this was the result of one of the products being out of stock at point of order as detailed on the website. Upon request we're always able to part ship any products on an order that are in stock.
I can see that we have issued a refund following the cancellation of your order.
Kind regards
Shop4Electrical
Good service
August 4, 2026
Reply from Shop4 Electrical
Hello,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Shop4Electrical
Great service and good products at a…
Great service and good products at a competitive price.
August 10, 2026
Reply from Shop4 Electrical
Hi,
Thanks so much for taking the time to leave a 5star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Shop4Electrical
Prompt delivery and value for money top…
Prompt delivery and value for money top quality
August 3, 2026
Reply from Shop4 Electrical
Hello,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Shop4Electrical
Reply from Shop4 Electrical
Hi
Thanks so much for leaving a 5 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Shop4Electrical
Reply from Shop4 Electrical
Hi,
Thanks so much for taking the time to leave a 5star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Shop4Electrical
Reply from Shop4 Electrical
Hello,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Shop4Electrical
Sent me the wrong product
Sent me the wrong product, called them relatively no solution other than exchange and promised to send the email with exchange instructions and never did. When I followed up there has been no reply whatsoever. Will never use again unless desperate.
August 5, 2026
Reply from Shop4 Electrical
Hi Will,
We're sorry that you weren't satisfied with the product delivered. Rest assured if the item not ordered has been delivered then we would arrange collection. Please get in touch if this is the case.
If the product isn't as you expected but is the item ordered then we would advise return process.
Kind regards
Shop4Electrical
Order to delivery was excellent... and price was good too!
Order made, order confirmed, order out for delivery... delivered! Easy
August 3, 2026
Reply from Shop4 Electrical
Hi
Thanks so much for leaving a 5 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Shop4Electrical
Really good
Really good, I accidentally bought the wrong colour so I called the next morning to swap, this was done without issue. I appreciated, we now have the EV charger we wanted and delivered in good time!
August 3, 2026
Unprompted review
Reply from Shop4 Electrical
Hello,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Shop4Electrical
Great prices
The prices are so much better, I saved about £200 going with these guys compared to elsewhere. The order arrived promptly, it was missing a couple of double sockets but Shop4 Electrical sent them out with no issues at all. Very happy with the service and 100% will be using again! thanks!
August 5, 2026
Reply from Shop4 Electrical
Hi
Thanks so much for leaving a 5 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Shop4Electrical
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