AKIRA Reviews 

6,720
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 6,373 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, often finding them to be of great quality and unique in style, exceeding expectations upon arrival. Many also appreciate the fast delivery service, with items frequently arriving quicker than anticipated and well-packaged. However, some customers also noted issues with delivery times, with some experiencing delays despite paying for expedited shipping. A few other people also felt that sizing information on the website was inaccurate, leading to items not fitting as expected and difficulties with returns.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the great quality clothing and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping and... See more

Order

Consumers find the ordering process to be ambiguous, with some reviewers having positive experiences, citing... See more

Price

Users describe ambiguous interactions with price, with many reviewers praising the good and affordable prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I throughly enjoyed the items I received from your website! Everything was what I wanted and more! There was however one item that arrived that I needed to piece back together again (which looked like... See more

Rated 4 out of 5 stars

Delivery fee/service: I paid $20 for 2-day shipping with an arrival date of June 2, 2026. My package didn't arrive until June 4,2026. I was unsatisfied with that. Item: more beautiful in person and... See more

Rated 4 out of 5 stars

Items ordered online ships fast and shopping experience is great with the uniqueness of styles and great quality. The only complaint is that Akira needs to give more rewards and discounts to its valu... See more

Rated 5 out of 5 stars

The customer service was superb. I was treated as if I was in a n upscale boutique shopping for the wedding dress of my dreams. The staff were well informed, helped getting me another size when piece... See more


Company details

  1. #45 of 142 best companies in Women's Clothing Store

Written by the company

AKIRA is a fashion brand known for bold, trend-driven pieces designed to express your individuality and attitude. From statement dresses and jackets to standout shoes and accessories, we offer fast-paced drops and high-impact style at accessible prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.3

All reviews

(6,720)

5,976 reviews in the last 12 months

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Rated 1 out of 5 stars

The customer service at AKIRA Lenox…

The customer service at AKIRA Lenox Atlanta store is terrible. I’ve been twice and every time there’s this attitude, staring, rolling eyes, rude tones, inability to communicate with politeness. Never mind the policy of online returns not accepted at the store, the associate there was simply rude. I asked to speak to the manager after she informed me of the policy and she tells him when he walks up “can you tell her the policy?” No where in the universe will that ever be excellent service. Even when having to deliver bad news to a customer there is a way to do so. How about, “ the customer would like to return an item she purchased online and after telling her policy she asked to speak to you.” Period. I’m an adult I can handle the rest. I packed up my return and took it to fedex by my home. It was hardly an inconvenience. I just think employees need training on how to talk to people and maybe even therapy cause the atmosphere in the store is terrible.

July 2, 2026
Rated 5 out of 5 stars

I purchased the bling jeans

I purchased the bling jeans. They are stretch denim fabric. Im a 10-12 they fit good around the waist im curvy regular lil pouch (stomach) not flat. . I was thinking of changing for a 6-8 because of the stretch fabric. But decided to keep the L. I didn't want the waist to be to tight. I can't WAIT to wear them. I absolutely LOVE them. Trust you will love them too. I highly recommend. The order came before the expected date. I will definitely order from AKIRA again.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Trust and BELIEVE!!Well first of all….

Well first of all….. my experience has always been overwhelmingly GREAT!! I love the style the unique fashions…. The prices are pricey…. However it’s worth all the coins….understand that the material are of great quality… you don’t have to worry about them shrinking up on you after washing… long lasting colors.. don’t fade at all…. I simply love the craftsmanship of each piece of fabric as well… love everything about AKIRA!!!!

July 9, 2026
Rated 5 out of 5 stars

Akira is Super Sexy and Great Quality

I purchase several pieces from the Akira collection and ba-by. super sexy and great material. Well, the collection is fire. I also purchased 3 pairs of high heel sandals, super sexy. I got compliments every time I wore them. Not only were they unique but very, very comfortable. I love a good shoe I had been purchasing Steve Madden's as he is one of my favorite shoe designers and his shoes are normally comfortable but guess what? Akira beat him out in the comfortable department. I was surprised as there shoes are well made and comfortable. Sorry Steve Akira got you beat. I intend to purchase more item in the near future and sent my friends to the site as they want my shoes. Oh! I did pay the top price to get a quick delivery and it came right on time.

June 17, 2026

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