AKIRA Reviews 

6,930
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 6,511 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its unique, creative, and trendy clothing and accessories, noting that the styles are distinctive and stand out. Many people are impressed with the high quality of the items, describing materials as great, long-lasting, and well-crafted, often exceeding expectations. Consumers consistently report quick and timely delivery services, with many appreciating the efficiency and prompt arrival of their orders. Several customers also found items to be true to size and fit perfectly, contributing to a comfortable and flattering experience. However, some people mentioned issues with sizing, finding that measurements were inaccurate or items didn't fit as expected, sometimes requiring them to size up or down from their usual.

What people talk about most

Product

People report positive experiences with product, often praising the unique styles, good quality, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and efficient... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction with the ordering process,... See more

Price

Customers consistently note ambiguous experiences with price, with many appreciating finding items on sale,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love AKIRA clothes and salesman in the store especially Samantha a Manager at Lenox Square. I don’t like that they don’t have a phone number at the store or online which is poor customer service.

Rated 5 out of 5 stars

Akira is a very unique store. The styles that are available can't be found in every other little boutique or walk in store. You can really see the creativity. The fashion designers on staff really... See more

Rated 5 out of 5 stars

The jeans are short girl friendly and very stylish. The jeans were surprisingly true to size. The delivery was within a great time frame. And considering that they used a third party to make the deliv... See more

Rated 5 out of 5 stars

My experience is always Good at Akira I always find stuff on sale , shoes, clothes, jackets and accessories for cheap ! I always have a Good experience when I see Mr.Jay at Lenox Mall Akira


Company details

  1. #47 of 145 best companies in Women's Clothing Store

Written by the company

AKIRA is a fashion brand known for bold, trend-driven pieces designed to express your individuality and attitude. From statement dresses and jackets to standout shoes and accessories, we offer fast-paced drops and high-impact style at accessible prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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4.3

All reviews

(6,930)

6,192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I never received my package.They…

I never received my package.They deliver it to the wrong address.I'm highly upset.. You need a new system when delivering people packages, they deliver packages everywhere but to the correct address, my address is on my home.
I never heard of this company,you chose to deliver your customers packages for your customers.

July 10, 2026
Rated 5 out of 5 stars

Great merchandise

The online order process was great. Sale price for the item I ordered was great. I would not have paid regular price for this item. Shipping was okay

July 10, 2026
Rated 5 out of 5 stars

Akira is a very unique store

Akira is a very unique store. The styles that are available can't be found in every other little boutique or walk in store. You can really see the creativity. The fashion designers on staff really have a vivid imagination and bring it to life very well. I have only been a VIP member for 15 months and have putchase several items, spending thousands of dollars. Thank you Akira for your unique styles!

July 15, 2026
Rated 3 out of 5 stars

I received my shoes

I received my shoes, but on the left foot one of the blue gems was missing straight out the box. It's a cute shoe, I even tried it on and they feel comfortable. But I was very thrown off by it coming with a gem already missing.

July 9, 2026
Rated 3 out of 5 stars

The jeans are nice but too long for me

The jeans are nice but too long for me unless I was going to wear a high heel which I was going to wear these jeans to a concert so I would be wearing a lower heel for walking and dancing all night long . These jeans would be dragging on me

July 7, 2026
Rated 4 out of 5 stars

Quick delivery

The delivery was very quick! Came while I was out of town. Haven't try on yet. Do see some material defects! Will be contacting customer service.

July 12, 2026

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