I love AKIRA clothes and salesman in the store especially Samantha a Manager at Lenox Square. I don’t like that they don’t have a phone number at the store or online which is poor customer service.
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Review summary
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Akira is a very unique store. The styles that are available can't be found in every other little boutique or walk in store. You can really see the creativity. The fashion designers on staff really... See more
The jeans are short girl friendly and very stylish. The jeans were surprisingly true to size. The delivery was within a great time frame. And considering that they used a third party to make the deliv... See more
My experience is always Good at Akira I always find stuff on sale , shoes, clothes, jackets and accessories for cheap ! I always have a Good experience when I see Mr.Jay at Lenox Mall Akira
Company details
- #48 of 145 best companies in Women's Clothing Store
Written by the company
AKIRA is a fashion brand known for bold, trend-driven pieces designed to express your individuality and attitude. From statement dresses and jackets to standout shoes and accessories, we offer fast-paced drops and high-impact style at accessible prices.
Contact info
United States
- shopakira.com
4.3
Excellent
7K reviews
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The quality of the clothing
July 6, 2026
Horrible return policy
The shoes were not like shown in the catalog. Then I had to pay to ship it to me and pay to ship it back otherwise if I took it to the store I could only get a store credit. Will not be shopping there again.
July 6, 2026
I loved the dress,purse broke right away
I loved the dress, purse broke as soon as I opened it
July 6, 2026
I order the dress last minute and did a…
I order the dress last minute and did a next day shipping. The dresses were delivered on time and let me be honest. I am 160lbs and I order large, they were stunning. They fit perfectly and was absolutely gorgeous...beautiful and the fabric is very nice. They were worth the price.
July 6, 2026
Abysmal
Abysmal! Calimed to be 100% cotton they definitely add elastane without even properly labeling! 5they stretch A LOT. Cotton soes not stretch like that! What kind of comapny cant maintain an accurate materials label? I make clothing so I know for sure they are not 100% cotton as they claim, at the time of writing this. Very misleading! :( Many defects on the pants as well, especially around the pockets. Various loose and seemingly cut white threads poking out further support the apparent cheapness of the pants. They remind em of sormthing id teceive on ali, claiming to be the wrong materials and all. The saturation of rhe color is also terrible, way flat compared to the stock images provided. Please dont but from this company. I tried to reach out to customer support and they insist that I, living in a rural area, need ro drive all the ay to personally return them. I showed the defects and all, various angles, I was definitely expecting to just be refunded, they are truly that bad. :(
July 13, 2026
Unprompted review
This will be my first and last time…
This will be my first and last time purchasing at this store the reason is because you guys are using a shipping company on trac that doesn’t care about people’s packages they leave packages any and every wear except your front door and this is my experience
July 13, 2026
Great quality and price
First time shopping with Akira. The ordering process was easy and the item shipped immediately (I paid for overnight shipping) and arrived promptly. The quality of the item was better than I expected. The top was true to size--I normally wear a medium and the small/medium was a great fit.
July 6, 2026
The sales clerk was very patient…
The sales clerk was very patient assisting me with pulling together an outfit. With her expertise and fashion sense I put together an amazing outfit.
July 13, 2026
Everything went well
July 6, 2026
All my items were fabulous and they fit…
All my items were fabulous and they fit perfectly
September 11, 2025
Always a very good experience!
July 13, 2026
Great variety and Beautiful choices
I'm always happy with anything that I purchase from Akira. Always good quality and very trendy. I receive many compliments when wearing one of their pieces.
July 13, 2026
Great experience as a first time shopper
July 13, 2026
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