Shopatorie Reviews 

51
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the outstanding quality of the products, particularly the leather goods, jackets, and sweaters, often noting the great materials and craftsmanship. Many are satisfied with their purchases, finding items to be chic, comfortable, and durable, and some even receive their orders quickly. However, some customers also noted significant issues with customer service, describing it as non-existent or extremely slow, especially concerning returns and shipping inquiries. Delivery times are a common point of frustration, with many experiencing delays of several weeks and unreliable tracking information. Additionally, some reviewers received products with quality defects, incorrect sizing, or items that did not match the description or photos online.

What people talk about most

Product

Customers had ambiguous experiences with product quality and descriptions, with some reviewers praising items... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the high quality... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers reporting fast delivery,... See more

Customer service

Reviewers highlight negative aspects of customer service, with many describing it as poor, non-existent, or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I can confirm Atorie is not a scam i have purchase 2 leather bags from them and the quality is outstanding . i and from the UK so shipping took time around 32day to be precise i have since ordere... See more

Rated 4 out of 5 stars

have ordered from Atorie twice now! very happy with their items, shipping was a bit slow first time around but was okay ever since. good quality items as advertised, nice additions to the wardrobe (es... See more

Rated 4 out of 5 stars

I ordered some high waisted pants and the crease was a little off center on one pant leg however I was able to fix the crease. - I had an issue where I could not log in but I emailed their support... See more


3.1

Average

TrustScore 3 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(51)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers - Received my Return and never refunded

I purchased a jacket that was far too big. I returned it and tracking shows it arrived back at their facility in California on December 12th. It is now February 16th and I have not received any refund. I have reached out to their support team multiple times and have received no response. This company is an absolute scam.

December 12, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

Jacket

Leather was surprisingly good.

Shipping could take some time though

January 21, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Disappointing experience overall,

Unfortunately, I had a poor experience with Atorie. The sizing was extremely off, and when I tried to return the item, I never received the promised return label despite following up. This made the return process unnecessarily difficult.

Disappointing experience overall, especially given the cost.

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Good quality clothing, wrong sizing, bad customer service

Good quality clothing but incorrect sizing. They list chest and waist sizes for suits (in inches and cm) but the clothing is smaller than listed. Returns and exchanges are also tough. They say max 72 hours for a response and after almost a week I've still heard nothing back. Too much hassle for the savings.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Honestly this was the worst experience for me. Ordered loafers that had a clear quality defect ( sole separates from the upper after 1 wear lol ) & they still want me to send the stuff from europe to the us warehouse on my costs even though it‘s their fault.
Except that it’s hard not to mention the shipping took over 3 weeks…
Also it’s quite hard to believe they‘re a brand selling affordable luxury goods when you can find their products with ease all over taobao

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great selection, incredible prices for the materials offered, and shipping arrived on the timeline provided. Legit, strong recommend

January 5, 2026
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look